Glasgow, Lanarkshire
(44 Miles) and 3 other locations
Duration
24 Hours, Part-time/Full-time
• Lesson Eight – Including: deleting obsolete customer and supplier records, setting up a customer to receive settlement discount, using memorise and recall in the batch supplier invoice window, creating sales credit notes, processing purchase credit notes, adjusting stock records for returns• Lesson...
Glasgow, Lanarkshire
(44 Miles) and 3 other locations
Duration
80 Hours, Part-time
– Module 1: In 8 lessons learn all aspects of manual accounts, the basics of VAT, checking invoices, day books, general ledger, purchase ledger and sales ledger, petty cash books and balancing ledger accounts. Effective Business Communication: This excellent course will raise your game when it comes...
Glasgow, Lanarkshire
(44 Miles) and 3 other locations
Duration
200 Hours, Part-time
body, to bring you qualifications that will stand the test of time. Book-keeping Level 2(Modules 1-3): This includes the double entry system; VAT basics; creating sales invoices; general ledger management; handling petty cash; preparing a trial balance; bank and statement reconciliations; managing...
Glasgow, Lanarkshire
(44 Miles) and 3 other locations
Duration
90 Hours, Part-time
great on your CV. Book-keeping Level 2 – Module 1: This covers many areas of manual book-keeping including the double-entry system; the basics of VAT; checking invoices for accuracy; day books; general, purchase and sales ledgers; petty cash books and balancing ledger accounts. Book-keeping Level 2...
Glasgow, Lanarkshire
(44 Miles) and 2 other locations
Duration
Full-time
and interactive simulations. Captivate appeals to a wide variety of audiences, typically grouped in training and education, sales and marketing, or technical support and documentation. You should have a basic working knowledge of either the Windows or Mac interface as well as exposure to either Microsoft Word...
Edinburgh, Midlothian
(54 Miles) and 5 other locations
Duration
Part-time
This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
your competitors. Stay ahead of the game and how to implement it.12.15-12.45: Advanced communication skills. The WOW factor.12.45-13.45: Lunch13.45-14.45: Inspiring our colleagues and employer.How can we get everyone involved?Case studies. Can we do what they do?14.45-15.45: Sales is everyones business...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Benefits...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
review of closing techniques and a self-analysis of preferred styles highlights the most appropriate strategies for each individual. This sales training course is available throughout the UK. CPD Value 11 Hours Advanced Selling Skills (2 day course) - Timetable DAY 1 09:30 - 10:00 Coffee &...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring prepared contact list: 100...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
of using the Rapport Model(Applications for telephone, email and presenting, as well as how to use it to deal with tension and stress in the sales process)15.45 - 16.30 The power of using versatile behaviour for subtle influencing(If the Rapport Model is the tool, then Versatility is the skill of using...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
of using the Rapport Model(Applications for telephone, email and presenting, as well as how to use it to deal with tension and stress in the sales process)15.45 - 16.30 The power of using versatile behaviour for subtle influencing(If the Rapport Model is the tool, then Versatility is the skill of using...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
; Course Objectives 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? 10:30 - 11:15 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 11:15 - 11:30 Coffee Break 11:30 - 13:00 Closing The Sale (Test Close Questions, Over...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers course is available...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
and then as quickly as possible hand over to delegates. This sales training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Confidence in Making Face to Face Cold Calls LondonConfidence in Making Face to Face Cold Calls ManchesterConfidence in Making Face to Face Cold Calls...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This Consultative Selling...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors and time spent with t...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs. This Successful Sales...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
of the salespersons skills - or lack of them - we can make a value decision, we can also use the same techniques within the sales process.) 15:30 - 16:30 Value and Cost (How driving the cost too low can damage your business) 16:30 Summary & Action Plans Agreed Introduction to Buying - Benefits...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possible. One...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and closing...
Edinburgh, Midlothian
(54 Miles) and 7 other locations
Duration
1 Day, Part-time/Full-time
A Sale is not Completed Until The Bill has been Paid - The Need for Credit Control 10:30 - 11:15 Credit Rating 11:15 - 11:30 Coffee Break 11:30 - 13:00 Credit Control 13:00 - 14:00 Lunch 14:00 - 15:00 Importance of the Telephone 15:00 - 16:00 Importance of Written Communications 16:00 - 16:30...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Full-time
For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. Finally, a review...
Edinburgh, Midlothian
(54 Miles) and 6 other locations
Duration
Part-time
Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a negotiation...
