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Sales: Sales

11 Career-Focused Courses Bundle| Free Certificate PDF+Hardcopy| Tutor Support Included| Video Training| Lifetime Access

Apex Learning


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£59 inc VAT (was £3,790)
Or £19.67/mo. for 3 months...
Offer ends 26 September 2021
Study method
Online, self-paced
51 hours
Access to content
Lifetime access
No formal qualification
115 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma course.

With a single payment, you will gain access to Sales Complete Bundle including an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc.

Courses are included with this Sales Complete Bundle:

  • Course 01: Sales
  • Course 02: Business Analysis Level 3
  • Course 03: Sales Skills: Selling the Easy Way
  • Course 04: Digital Marketing and Advertising Level 3
  • Course 05: Purchasing & Procurement Course - Level 3
  • Course 06: Data Analysis in Excel Level 3 Course
  • Course 07: Business Administration Level 3
  • Course 08: Financial Management and Trading
  • Course 09: Compliance & Risk Management - Complete Bundle
  • Course 10: Performance Management
  • Course 11: Customer Service Management

This Sales course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals.

The Sales training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill.

Sales will provide you with the CPD certificate that you’ll need to succeed.

Sales has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.

The only thing you need to take Sales is Wi-Fi and a screen. You’ll never be late for class again.

Why choose Sales Diploma? Count the ways that it can help you…

  1. One payment, but lifetime access to 11 CPD courses
  2. Certificate, Transcript, student ID everything included in a one-time fee
  3. No need to worry about hidden charges
  4. CPD certificate will be sent directly to you
  5. One-on-one help assistance on every weekday
  6. Practical and honest assessments performed immediately
  7. Personal PDF certificate awarded on passing
  8. Original copies of your exam certificate and transcript sent the next working day
  9. Gain valuable and recognised experience without leaving your home


115 CPD hours / points
Accredited by CPD Qualification Standards

Course media



Course 1: Sales

Sales Skills for Beginners

Sales - Module 1: Mindset

  • Attitude
  • Values
  • Beliefs
  • How to Change Beliefs
  • Goals
  • Focus
  • The Extra Mile
  • Team Player
  • Accentuate the Positive
  • Be a Winner!

Sales - Module 2: Organizational Skills

  • Pre-call Research
  • Gaining Appointments
  • Pre-call Planning
  • Route Planning
  • Prioritizing your Time
  • Controlling the Controllable

Sales - Module 3: Product Knowledge

  • Know your Products
  • Features and Benefits
  • Customer Perception

Sales - Module 4: Sales Calls

  • Beginning Sales Calls

Sales - Module 5: Listening & Question

  • Listening Skills Part 1
  • Listening Skills Part 2
  • Uncovering Needs

Sales - Module 6: Closing Sales Calls

  • Closing a Sales Call

Sales - Module 7: Following Up

  • Post Call Analysis
  • Follow Up Actions
  • Onwards
  • Final Thoughts

**Mastering Sales Techniques**

Sales - Module 8: The Guaranteed Way to Improve Your Sales Technique

  • The Number One Universal Killer Question in Selling
  • The Importance of Establishing the Clients Expectations
  • How to Close the Sale Without Sounding like a Salesman

Sales - Module 9: Why People Buy and How to Get Them to Buy from Us

  • People Buy Emotionally and Justify Logically. What to Do About It
  • Don’t Assume You Know the Buyer’s Priorities
  • How to Unearth the Buyer’s Strategic Needs
  • The Importance of Implications

Sales - Module 10: Why People Don’t Buy and How to Counteract Any Objection

  • Being Prepared for Objections
  • The Most Common Objections and How to Handle Them
  • How to Get People to Choose What You Want Them To
  • What Buyers Say and What They Really Mean

Sales - Module 11: Holding a High Price

  • What Does Value For Money Really Mean?
  • Five Proven Techniques to Save Money and Make Money
  • The Words: ‘Typically’, ‘Realistically’, ‘Currently’, ‘Given’ and ‘Yet’
  • Justifying Your Price – the Power of One
  • The Final ‘Killer Questions’ That Allow You to Negotiate More Successfully

Sales - Module 12: Win-Win and Increasing Average Order Value

  • The Real Meaning of ‘Win-Win’
  • The Rules for Discounting
  • How to Hold a High Price
  • How to Increase Average Order
  • The Compromise Effect

Sales - Module 13: Sales Techniques You Need to Know

  • All You Need to Know About Time Management
  • Recognising the Moment That Matters and the Role of ‘Enough’
  • What to Do When It Starts Going Wrong
  • How to Understand Other People – Can You Clarify?
  • How to Build Your Reputation and Getting Your Client to Feel Indebted to You
  • Selling in the Long Term and Being Recommended

Course 2: Business Analysis Level 3

  • Module 01: Introduction to Business Analysis
  • Module 02: Business Processes
  • Module 03: Business Analysis Planning and Monitoring
  • Module 04: Strategic Analysis and Product Scope
  • Module 05: Solution Evaluation
  • Module 06: Investigation Techniques
  • Module 07: Ratio Analysis
  • Module 08: Stakeholder Analysis and Management
  • Module 09: Process Improvement with Gap Analysis
  • Module 10: Documenting and Managing Requirements
  • Module 11: Career Prospect as a Business Analyst in the UK

Course 3: Sales Skills: Selling the Easy Way

  • Module 01: Mindset
  • Module 02: Organizational Skills
  • Module 03: Product Knowledge
  • Module 04: Sales Calls
  • Module 05: Listening & Question
  • Module 06: Closing Sales Calls
  • Module 07: Following Up
  • Module 08: Other Useful Resources

Course 4: Digital Marketing and Advertising Level 3

  • Module 01: Introduction
  • Module 02: General Tips & Tricks Series
  • Module 03: SEO (Search Engine Optimisation)
  • Module 04: YouTube
  • Module 05: Google Adwords
  • Module 06: Google Analytics
  • Module 07: Email Marketing
  • Module 08: Linkedin
  • Module 09: Twitter
  • Module 10: Facebook
  • Module 11: Instagram
  • Module 12: Mobile App

Course 5: Purchasing & Procurement Course - Level 3

  • Module 01: Supply Chain Basics
  • Module 02: Role of Procurement in an Organisation
  • Module 03: The Purchasing Cycle
  • Module 04: Purchasing Toolkits
  • Module 05: Managing Competitive Bids
  • Module 06: Quality Management
  • Module 07: Supplier Relationship Management
  • Module 08: Analysing and Reducing Risk in the Supply Chain
  • Module 09: Improving Efficiency and Accuracy
  • Module 10: Category Management
  • Module 11: Inventory Management
  • Module 12: E-Procurement

Course 6: Data Analysis in Excel Level 3 Course

  • Module 01: Modifying a Worksheet
  • Module 02: Working with Lists
  • Module 03: Analyzing Data
  • Module 04: Visualizing Data with Charts
  • Module 05: Using PivotTables and PivotCharts
  • Module 06: Working with Multiple Worksheets and Workbooks
  • Module 07: Using Lookup Functions and Formula Auditing
  • Module 08:Automating Workbook Functionality
  • Module 09:Creating Sparklines and Mapping Data
  • Module 10:Forecasting Data

Course 7: Business Administration Level 3

  • Module 01: Representing Your Boss and Company
  • Module 02: Skills of an Effective Administrator
  • Module 03: Business Writing Skills
  • Module 04: Communication Skills
  • Module 05: Business Telephone Skills
  • Module 06: Mail Services and Shipping
  • Module 07: Travel Arrangements
  • Module 08: Organising Meeting and Conferences
  • Module 09: Time Management
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Effective Planning and Scheduling

Course 8: Financial Management and Trading

  • Module 01: Introduction to Forex Trading
  • Module 02: Major Currencies and Market Structure
  • Module 03: Kinds of Foreign Exchange Market
  • Module 04: Money Management
  • Module 05: Fundamental Analysis
  • Module 06: Technical Analysis
  • Module 07: Pitfalls and Risks
  • Module 08: Managing Risk
  • Module 09: Trading Psychology

Course 9: Compliance & Business Risk Management

  • Module 1: Introduction to Compliance
  • Module 2: Five basic elements of compliance
  • Module 3: Compliance Management System (CMS)
  • Module 4: Compliance Audit
  • Module 5: Compliance and Ethics
  • Module 6: Risk and Types of Risk
  • Module 7: Introduction to Risk Management
  • Module 8: Risk Management Process

Course 10: Performance Management

  • Module 01: Introduction
  • Module 02: Performance
  • Module 03: Key Performance Indicators
  • Module 04: Reporting
  • Module 05: Rewarding
  • Module 06: Conclusion

Course 11: Customer Service Management

  • Module 1: Customer Service: Who We Are and What We Do
  • Module 2: Customer Service: Establishing Your Attitude
  • Module 3: Customer Service: Identifying and Addressing Customer Needs
  • Module 4: Customer Service: Generating Return Business
  • Module 5: In-Person Customer Service
  • Module 6: Customer Service: Giving Customer Service over the Phone
  • Module 7: Customer Service: Providing Electronic Customer Service
  • Module 8: Customer Service: Recovering Difficult Customers
  • Module 9: Customer Service: Understanding When to Escalate

How will I get my certificate?

At the end of the course, there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this Sales. It is available to all students, of all academic backgrounds.


Our Sales is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.