Skip to content

Sales Training



Save 58%
£12 inc VAT (was £29)
Offer ends 21 June 2021
Study method
Online, self-paced
5 hours
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

318 students purchased this course

Add to basket or enquire


Sales is an essential skill to have in all career paths, it is all about listening to people and prescribing a solution to any query that they might have. In every job you will come across sales, whether you are selling yourself in an interview or selling a product to a customer, it is a process of coming up with the best solution for the customer so that they are happy to buy from you.

Course media


Course Highlights

  • 2 hours of easy to follow video lectures, covering everything that you need to know about Sales
  • Follow the step-by-step lectures that show you the most effective way to close out a deal
  • Create a rapport and relationship with your customers to enhance your selling possibilities
  • Handle customer objections
  • Learn simple phrases that will get you a brilliant closing price
  • Analyse real life examples and learn useful tools that will enable you to deal with varying scenarios

Course Overview

This course covers everything that you need to know about sales, from preparing and planning, relationship building, how to handle customer objections and the most effective way to close deals at the best price. This easy to follow sales training course will allow you to master the essential business skill that is selling.

Instructor Bio

Chris Croft is a widely published author and an international speaker, who has been teaching Sales training to companies for over 20 years. Chris has taught all over the world and has an entertaining teaching style which will provide you with the necessary skills to maximize your sales potential in just a few hours of video lectures.

Course Curriculum


  • Intro
  • What to Expect from this Sales Training Course

What is Sales?

  • Staying on the Sales Tightrope
  • 'Prescribing' not Selling

Building a Sales Relationship

  • Introduction
  • Do you need to be liked?
  • First Impressions and Body Language
  • Make Me Feel Important
  • Being a Great Listener
  • The Sales Questioning Funnel
  • Four Types of People
  • The Delight Factor

Diagnosing the Sale

  • Introduction
  • Finding Out Their Needs
  • Building Their Needs
  • Get them to say it

Prescribing a Solution

  • Introduction
  • The Difference Between Features and Benefits

Objection Handling

  • Introduction
  • Can Objections be a Good Thing for Sales?
  • Feel Felt Found
  • Preparation is Key to Sales
  • "It's too expensive"

Closing Sales

  • Introduction
  • The Principle of Closing
  • Closing - The Words to Use
  • Keeping the Ball in Your Court

Efficiency & Measurement in Sales

  • Introduction
  • 7 Essential Principles of Sales Efficiency
  • The Science of Sales Measurement


  • Thank You

Why Choose OfCourse Learning?

- All courses are taught by verified experts

- Students enjoy 24/7 access to their courses

- Courses can be accessed on any device

- Students get lifetime access to their courses so they can work at their own pace

- On completion, students receive a course certificate from a recognised educational institution

- Become a part of a global learning community where you can talk with teachers and students about the course

Who is this course for?

  • Those considering sales a career in the future
  • Those that are currently working in sales and want to improve their figures
  • Anyone who has to deal with customers face to face


There are no prerequisites for this course

Career path

Start a career in Sales


Course rating
Leave a review

{{ getTruncatedSinglePointScore(item.OverallCourseRating) }} Star Review by {{ item.ReviewerName }} for {{ item.Title }}

{{ getLongDate(item.CreatedOn) }}
{{ item.Title }}
Reviewed by {{ item.ReviewerName }}
|Purchased {{ getHumanisedPassageOftime(item.PurchasedOn) }}
{{ item.ProviderName }} responded to this review
{{ getLongDate(item.ProviderResponseDate) }}
{{ results.length }} out of {{ totalResultsCount }} reviews


What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.