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Sales Training: Effective Telephone Sales

Classroom based Sales Training course with study materials and support from Approved Sales Trainer (no exams)

Hamilton Moss Associates Limited


£358.80 inc VAT
Payment options

BACS or PayPal. Please be aware that payment must be made in advance of the course. We are also... Read more

Study method
1 Day, Part-time
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Location & dates

Start date
End date

End date: 25/06/2020

Additional info: 9am - 5pm Training material included for all delegates. Delicious refreshments provided throughout the day.

London Training Facility
Central London

End date: 18/06/2020

Additional info: 9am - 5pm Training material included for all delegates. Delicious refreshments provided throughout the day.

King Street Townhouse Hotel
10 Booth St


Want to generate more sales over the telephone?

Do you want to be able to effectively bypass Gatekeepers and get the Decision Maker's attention?


The Effective Telephone Sales course is designed to help Salespeople set up more appointments, generate more leads and make more sales over telephone calls. Our training will help delegates to tackle cold calling more effectively, providing them with up to date skills and knowledge to overcome objections, get through to the Decision Maker and win more business over the telephone.


  • Effective Telephone Sales Course Feedback - download


Overall Benefits Of Sales Training Course

By the end of this course, delegates will take away a strong understanding of the How to Effectively Sell on the Telephone and with techniques that they can immediately implement including; Call Preparation & Structures, Dealing with Gatekeepers, Tonality and much more.

They will leave fully equipped with the necessary skills to confidently and competently enter into telephone-based sales interactions and be more motivated to exceed their sales targets!

Sales Topics Covered On The Sales Training Course

  • Brief Re-Cap of the Core Fundamentals
  • The Mindset Needed to be Successful
  • Close More Sales Using the Right Tonality
  • Defining the Call Structure
  • Pre-Call Preparation & Intelligence Gathering
  • Dealing with Gatekeepers & Understanding Core Objectives
  • Different approaches for Inbound Enquiries Vs Outbound Cold Call
  • Effective Opening Statements
  • Gathering In-Call Intelligence and Identifying Pain Points
  • Selling to your Clients Needs
  • Objection Handling (How to, when to and when not to handle)
  • Closing the call, Gaining Commitment & Next Actions
  • Expanding the Sales Opportunity & Gaining Referrals

Delivery Of Sales Training

To fully enhance your learning experience, the Sales Training course will be delivered by an Approved Sales Trainer, all of whom have many years of Sales, Leadership and Training experience.

The Hamilton Moss Sales System has been carefully developed over a combined period of over 40 years and is based on the real-life experiences of two serial entrepreneurs who have an impressive background in Selling, Training, Sales Leadership and Business Ownership.

Who is this course for?

Sales Training Course is suitable for...

  • Internal Salespeople
  • External Salespeople (who make their own appointments or make phone calls)
  • Anyone else supporting the sales team by phone


No previous qualifications or experience needed.

Career path

This course will equip you with the most up to date skills and knowledge, to help you tackle the modern market with confidence to hit your Sales target!

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