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Sales Talk – Understanding the Jargon Certification
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Summary

Price
£20 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points
Additional info
  • Tutor is available to students

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Overview

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CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Description

Sales Talk - Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.

In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:

Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
How sales talk works and the different types of selling approaches in common use
The purpose of sales jargon and how it can help a salesperson emphasise a message or build rapport with a customer
Fifteen pieces of sales jargon that you need to learn
When you should not use sales jargon and the seven words and phrases you should never use

Benefits of Taking This Course:

If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
If you work with salespeople, this course will help you understand the terms they use
This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Requirements

The course does not require any pre-knowledge to pursue the course. And it is compatible with any kind of device. You will get the same experience in learning whether you are using Windows, Mac, a smartphone or tablet. You can access the course materials with any kind of connection, from anywhere, without any limitation!

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