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Sales Manager Training

Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Internet Marketing Course

CPD Courses


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£10 inc VAT (was £760)
Offer ends 27 September 2021
Study method
Online, self-paced
450 hours
No formal qualification
100 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

32 students purchased this course

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Sales Manager Training

Certificate of achievement in Sales Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Sales Management Level 5 Diploma of Achievement.

Interested in becoming a successful sales executive? Ready to take confident control of a dynamic sales and marketing team? With this exclusive Level 5 Diploma in Sales Management, you could be on your way to the career of your dreams in no time!

Now more than ever, consumers and business buyers alike expect more than quality products at affordable prices. With competition at record-highs across all industries and sectors, it takes something out of the ordinary to stand out from the crowd. This is where the power of effective selling comes in - the extent to which products and services are presented in an engaging, attractive and irresistible light. Sales managers are tasked with the responsibility of identifying potential customers, appealing to their interests and closing as many sales as possible. From the smallest local businesses to the largest international organisations, effective sales management can and often does make all the difference. Selling is about so much more than presenting products and services to a viable audience. It’s about telling the right a story, giving people a reason to believe in you and demonstrating what makes you different from your competitors.

Our most advanced Sales Management Diploma to date, this Level 5 Course could be your ticket to the big time. Whether new to sales or already working in a sales environment, you’ll gain the skills, knowledge and confidence needed to take your career to the next level! Study the most fundamental skills and qualities at the heart of effective selling, along with helpful techniques for maximising sales, the importance of a customer focused approach and the role of body language in smart selling. Learn how to become a more persuasive telephone communicator and study the art of effective sales account management, under the watch of your assigned expert tutor! We impose no deadlines or time-restrictions, so you’re free to study at a pace that suits your lifestyle!

Applications are accepted throughout the year, making now the perfect time to get started on your Level 5 Diploma in Sales Management!

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



100 CPD hours / points
Accredited by The CPD Standards Office

Course media


Sales Manager Training

Course Benefits

Our exclusive online courses are designed with maximum accessibility and flexibility in mind. Study from home for an endorsed Level 5 Diploma in Sales Manager Training and enjoy the following benefits as standard:

  1. World-class learning resources and study aids, all included in the initial fee for unbeatable value for money.
  2. The nurturing support and consultancy of your personally-assigned tutor as you study.
  3. 24/7 access to our exclusive online learning platform and student forum, using almost any connected device.
  4. No entry-requirements to fulfil - we welcome applicants from all locations and backgrounds worldwide.
  5. The chance to broaden and enhance your career prospects with an advanced Level 5 Diploma in Sales Management on your CV!

Learning Objectives

This advanced Level 5 Sales Management Diploma was created with future executives and leadership personnel in mind. Whatever your experience and expertise to date, you’ll be provided with the all the support and learning resources you need to successfully complete your studies. The primary objective of this course is to familiarise candidates with the skills, knowledge and character traits needed to assume a leadership position in a sales environment. From telesales to digital marketing to simple store representative roles, an endorsed Level 5 Diploma in Sales Management could turbo-charge your career prospects like never before.

A series of 10 engaging modules gradually introduces the most important concepts and subtopics at the heart of successful sales management. Candidates learn how to become more persuasive, influential and confident sellers, while considering the cornerstones of the effective sales strategy. Online assessments are also included to gauge candidates’ acquired knowledge at the end of each module.

Upon successful completion of this course, candidates take away the most essential industry-specific skills, talents and knowledge including:

  • The primary functions and objectives of sales management
  • How body language can affect personal selling
  • Tips and techniques for more effective telephone sales
  • How to become a more effective personal seller
  • The importance of communication skills in sales management
  • An overview of key sales and marketing concepts
  • A detailed overview of customer focused selling
  • Techniques for closing more sales in any environment
  • The confidence to pursue a rewarding career in sales management

Course Outline

A relevant educational background should be considered mandatory for anyone looking to climb the ladder in a sales or marketing setting. This diploma-level Sales Management Course provides a comprehensive introduction to the art of effective selling, over a series of 10 engaging modules. Your personally-assigned tutor will provide continuous support and guidance as you explore the following topics:

Module 1 - Essential Skills for Smart Selling

This module covers the following key topics:

  • Selling Skills
  • The Sales Cycle
  • Framing Success
  • Setting Goals with SPIRIT!
  • Plus more

Module 2 - Techniques for Maximum Sales

This module covers the following key topics:

  • Customer Service
  • Selling More
  • Ten Major Mistakes
  • Finding New Clients
  • Selling Price
  • Plus more

Module 3 - Customer Focused Selling

This module covers the following key topics:

  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Influences at Work
  • Disclosure
  • How to Win Friends and Influence People
  • Plus more

Module 4 - Sales Presentation

This module covers the following key topics:

  • Elements of a Successful Presentation
  • Dressing Appropriately
  • Presentations
  • Plus more

Module 5 - Body Language as a Sales Tool

This module covers the following key topics:

  • Body Language
  • What’s Your Face Saying
  • Mirroring and Leading
  • Monitoring Your Posture
  • Dressing Up
  • Shaking Hands
  • Plus more

Module 6 - Using Telephone as a Sales Tool

This module covers the following key topics:

  • Telephone Usage
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette
  • Plus more

Module 7 - Communication Skills

This module covers the following key topics:

  • Listening Exercise
  • Demonstration Cues
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake
  • Networking
  • Plus more

Module 8 - Sales and Marketing

This module covers the following key topics:

  • Defining Marketing
  • Developing a Marketing Plan
  • Advertising Myths
  • Networking Tips
  • Plus more

Module 9 - Personal Selling and Sales Promotion

This module covers the following key topics:

  • What is Personal Selling?
  • How Personal Selling Differs from Sales Promotion
  • The Importance of Personal Selling
  • The AIDA Theory
  • The Personal Selling Process
  • Types of Personal Selling
  • The Qualities of a Good Salesperson
  • Importance of Sales Promotion
  • Limitations of Sales Promotion
  • Major Sales Promotion Tools
  • Plus more

Module 10 - Sales Key Account Management

This module covers the following key topics:

  • What is Key Account Management?
  • Advantages and Dangers of Key Account Management to Sellers
  • Advantages and Dangers of Key Account Management to Customers
  • Deciding whether to use Key Account Management
  • Criteria for Selecting Key Accounts
  • The Tasks and Skills of Key Account Management
  • Global Account Management
  • Building Relationships with Key Accounts
  • Plus more

Who is this course for?

Sales Manager Training

An endorsed Level 5 Diploma in Sales Manager Training could propel you up the career ladder in almost any sales or marketing setting worldwide. Every for-profit organisation relies on strong and consistent sales to fund its operations. As a result, employers and decision-makers are constantly on the lookout for talented sales personnel and confident leadership figures. Pursue an advanced role with an established organization, work for a third-party sales and marketing agency or offer your services on a freelance/contractual basis. For candidates with the most advanced sales acumen, even the sky isn’t the limit!

Our exclusive distance learning programmes are open to anyone looking to build a brighter future through quality online education. This Level 5 Diploma in Sales Management is open for enrolment throughout the year, with no deadlines or time-restrictions imposed. Create your own study schedule to suit your lifestyle and enjoy complete tutor support from start to finish.

Wherever you see yourself five years from now, you’ll be one step closer to making it happen with a Level 5 Diploma in Sales Management on your CV!


Sales Manager Training

No particular entry requirement.

Option 1

Sales Management Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Sales Management Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Career path

Sales Manager Training

Studying for a Level 5 Diploma in Sales Manager Training could open the door to a variety of fulfilling and future-proof careers in a sales or marketing setting.

  • Sales Representative
  • Account Manager
  • Account Executive
  • Sales Consultant
  • Marketing Assistant
  • Marketing Associate
  • Marketing Consultant
  • Marketing Coordinator
  • Marketing Director
  • Marketing Manager
  • Marketing Specialist

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.