Sales Management - Course

Sales Management Level 5 Advanced Diploma with fully tutor support Endorsed by ABC Awards

Oxford Home Study College


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£10 inc VAT (was £740)
Offer ends 21 July 2020
Study method
Online, self-paced
300 Hours
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Sales Management Diploma

Endorsed Sales Management Level 5 Certificate of Achievement. If you’ve ever dreamed of a career as a sales executive, it’s time to stop dreaming and start making things happen! Explore a world of incredible career prospects and self-employment opportunities, with an endorsed Level 5 Diploma in Sales Management on your CV!

To one extent or another, almost every organisation worldwide relies on effective sales management. Whether selling products, services or a combination of the two, presentation is everything. Sales executives are tasked with the responsibility of identifying, approaching and engaging viable audiences. Ultimately, they’re expected to appeal to the interests of prospective buyers and close as many sales as they can. Sales managers typically work in accordance with ambitious targets and financial objectives, established by business owners and senior stakeholders. Some work directly with major brands and businesses, others as third-party service providers with specialist agencies. Across the board, sales managers must be engaging, influential and persuasive, with a naturally personable and appealing persona.

This exclusive Level 5 Diploma in Sales Management provides a crash-course introduction to the art of effective selling. Suitable for newcomers and existing sales personnel alike, course content covers the intricacies of successful sales management. Explore the functions and objectives of sales management, the importance of confident communication skills and the role of body language in a sales context. Examine the difference between hard-selling and smart-selling, with the complete support of your own personally-assigned tutor! All study aids and learning resources are included in the initial fee, accessible 24/7 via our exclusive digital learning platform! Best of all, you’re free to complete the course as quickly or gradually as you like, with no deadlines to worry about!

Enrolment is open 365 days a year, so there’s no better time to get started than right now!


Endorsed by ABC Awards

Course media


Sales Management Diploma

Course Benefits

Our flexible distance learning programmes offer a convenient and affordable alternative to traditional classroom studies. Enrol online for this Level 5 Diploma in Sales Management and gain access to a variety of student benefits, such as:

  1. The highest-quality digital textbooks and learning resources, produced by leading academics and industry experts.
  2. Wall-to-wall tutor support included in the initial course fee for exceptional value for money.
  3. No deadlines imposed and the freedom to study at a pace that suits your lifestyle, from any location worldwide.
  4. No prior knowledge required or entry-criteria to fulfil - the ultimate in accessible online education.
  5. The opportunity to climb the career ladder in a sales setting, with an endorsed Level 5 Diploma in Sales Management!!

Learning Objectives

In many ways, effective sales managers are the ultimate storytellers. In an increasingly competitive and discerning world, the ability to tell a convincing and believable story lies at the heart of successful selling. As does the confidence to present your story in a confident, appealing and influential manner. The objective of this course is to guide candidates through the process of becoming a truly effective seller. Upon completion, candidates are primed with the skills, knowledge and confidence needed to step into a leadership position in a sales environment.

Over the course of 10 detailed modules, candidates explore the challenges associated with selling products and services in the 21st century. Tips and techniques for more effective selling are discussed, along with the concept of customer-focused selling and the role of body language in sales management. Each module concludes with an online assessment, which must be completed before progressing to the subsequent module.

Upon completing the course, learners will benefit from a series of important teachings and insights of relevance in a sales setting, including but not limited to:

  • The primary functions and objectives of sales management
  • How body language can affect personal selling
  • Tips and techniques for more effective telephone sales
  • How to become a more effective personal seller
  • The importance of communication skills in sales management
  • An overview of key sales and marketing concepts
  • A detailed overview of customer focused selling
  • Techniques for closing more sales in any environment
  • The confidence to pursue a rewarding career in sales management

Course Outline

Our courses take place 100% online and can be completed for any location worldwide, with no formal deadlines or time-restrictions. Each end-of-course assessment you submit will be marked by your assigned expert tutor and returned with helpful feedback. The structure of this ten-module Diploma in Sales Management is as follows:

Module 1 - Essential Skills for Smart Selling

This module covers the following key topics:

  • Selling Skills
  • The Sales Cycle
  • Framing Success
  • Setting Goals with SPIRIT!
  • Plus more

Module 2 - Techniques for Maximum Sales

This module covers the following key topics:

  • Customer Service
  • Selling More
  • Ten Major Mistakes
  • Finding New Clients
  • Selling Price
  • Plus more

Module 3 - Customer Focused Selling

This module covers the following key topics:

  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Influences at Work
  • Disclosure
  • How to Win Friends and Influence People
  • Plus more

Module 4 - Sales Presentation

This module covers the following key topics:

  • Elements of a Successful Presentation
  • Dressing Appropriately
  • Presentations
  • Plus more

Module 5 - Body Language as a Sales Tool

This module covers the following key topics:

  • Body Language
  • What’s Your Face Saying
  • Mirroring and Leading
  • Monitoring Your Posture
  • Dressing Up
  • Shaking Hands
  • Plus more

Module 6 - Using Telephone as a Sales Tool

This module covers the following key topics:

  • Telephone Usage
  • Domestic Long-Distance Calls
  • Voice-Mail Etiquette
  • Plus more

Module 7 - Communication Skills

This module covers the following key topics:

  • Listening Exercise
  • Demonstration Cues
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake
  • Networking
  • Plus more

Module 8 - Sales and Marketing

This module covers the following key topics:

  • Defining Marketing
  • Developing a Marketing Plan
  • Advertising Myths
  • Networking Tips
  • Plus more

Module 9 - Personal Selling and Sales Promotion

This module covers the following key topics:

  • What is Personal Selling?
  • How Personal Selling Differs from Sales Promotion
  • The Importance of Personal Selling
  • The AIDA Theory
  • The Personal Selling Process
  • Types of Personal Selling
  • The Qualities of a Good Salesperson
  • Importance of Sales Promotion
  • Limitations of Sales Promotion
  • Major Sales Promotion Tools
  • Plus more

Module 10 - Sales Key Account Management

This module covers the following key topics:

  • What is Key Account Management?
  • Advantages and Dangers of Key Account Management to Sellers
  • Advantages and Dangers of Key Account Management to Customers
  • Deciding whether to use Key Account Management
  • Criteria for Selecting Key Accounts
  • The Tasks and Skills of Key Account Management
  • Global Account Management
  • Building Relationships with Key Accounts
  • Plus more

Who is this course for?

Sales Management Diploma

To become a capable and confident sales manager is to enjoy limitless career prospects on a global basis. Large and small businesses spanning all sectors rely on talented sales personnel to drive their operations. For newcomers to entry-level sales reps to more established management personnel, this exclusive Level 5 Diploma in Sales Management could broaden your career prospects for life. Pursue a formal position in sales management, or consider setting up solo as a contractual sales specialist. With the right educational background, the future could be yours for the taking!

Our exclusive online courses are flexible enough to suit even the busiest lifestyles. Create your own study schedule to suit your existing commitments, with no deadlines imposed and complete tutor support provided from start to finish. We’ll also provide all the learning resources you need to successfully complete the course, included in the initial fee!

If you fancy yourself as a successful marketing executive in the making, now’s the time to make it happen! Get started on your Level 5 Diploma in Sales Management today!


Sales Management Diploma

Marketing and Sales Management Diploma is no particular entry requirement. We do not ask for any previous qualification or experience.

Endorsed Certificate of Achievement

At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from OSHC

Certificate of Completion from OHSC(soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Sales Management Diploma

An endorsed Diploma in Sales Management could prove instrumental in taking your sales and marketing career to the next level. Examples of formal positions in sales and marketing management include the following:

  • Sales Representative
  • Account Manager
  • Account Executive
  • External Sales Representative
  • Sales Consultant
  • Sales Manager
  • Marketing Assistant
  • Marketing Associate

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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