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Sales Assistant Training Diploma - CPD Accredited

CPD endorsed Certification

One Education


Save 97%
£12 inc VAT (was £425)
Offer ends 14 December 2019
Study method
Online, self-paced
12 Hours
Access to content
12 Months
10 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

9 students purchased this course

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Want to exceed in the sales assistant field? Join the Sales Assistant Training Diploma course and start your journey for taking your existing knowledge to the next level.

Sales assistants are responsible for selling products or services for their company. They also approach the customers to identify their needs and based on the needs analysis, they suggested the customers about their service or products. Therefore, a sales assistant play a vital role for the company.

This best ever course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Sales Assistant Training Diploma is for you.

We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.

Benefits of studying Sales Assistant Training Diploma:

  • 24/7 access to the course for 12 months
  • No hidden fees or exam charges
  • CPD endorsed certification on successful completion
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Improve your chance of gaining professional skills and better earning potential.

Course media


Throughout the course, you will understand the duties of a sales assistant and know how to handle a client and cooperate with other team members. The course trains you to acquire teamwork skills, communication skills, and guides you on how to become more flexible for coping with the various situation and teams. You will also learn how to become friendly and polite, even when you are tired, or under pressure. Shortly, the course shows you the strategies and paths for becoming a sales assistant.

Course Design

This course is designed with the following modules:

Module - 1

  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Disclosure
  • How to Win Friends and Influence People
  • Communication Skills for Relationship Selling
  • Non-Verbal Messages
  • The Handshake
  • Small Talk
  • Networking

Module - 2

  • Selling Skills
  • The Sales Cycle
  • Framing Success
  • Setting Goals with SPIRIT!
  • The Path to Efficiency
  • Customer Service
  • Selling More
  • Selling Price

Module - 3

  • Building Credibility
  • Critical Communication Skills
  • Observation Skills
  • Handling Customer Complaints
  • Overcoming Objections
  • Handling Objections
  • Pricing Issues
  • Buying Signals
  • Closing the Sale

Module - 4

  • In-Person Sales
  • Examples of In-Person Sales
  • Sales Funnel
  • Prepare
  • Presentation
  • Engage
  • Commitment
  • Sale
  • Loyalty
  • Expand
  • Wrapping Up

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful course completion, you will qualify for a CPD certificate from One Education as proof of your new skills. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Who is this course for?

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Sales Assistant Training Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Questions and answers

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Svetlana asked:

How long the course takes?


Hi Svetlana, Thanks for the question. The estimated course duration is 12 hours of continuous study. However, you will get one year access to the course upon purchasing and you can complete it within a year. Thanks.

This was helpful. Thank you for your feedback.

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