Sales and upselling skills for Customer Service Advisor
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Summary
- CPD Accredited Digital Certificate - Free
- Reed Courses Certificate of Completion - Free
- Student ID - Free
- CPD Accredited Hard Copy Certificate - £29
- Assessment (included in price)
- Tutor is available to students
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Overview
Certificates
CPD Accredited Digital Certificate
Digital certificate - Included
Method of Assessment
- MCQ Based
- Passing Marks 60%
- Instant Assessment and Feedback
Assessment Process
You must complete the assignment questions given at the end of the and score a minimum of 60% to pass the exam and achieve the CPD Accredited Certificate. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Student ID
Digital certificate - Included
Get a Free Student ID card! (£10 postal charge will be applicable for international delivery)
CPD Accredited Hard Copy Certificate
Hard copy certificate - £29
Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are:
- Free (Shipping Fee Excluded)
- 29 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Assessment details
Assessment
Included in course price
CPD
Curriculum
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Module 1: Introduction to Sales and Upselling in Customer Service 13:47
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Module 2: Understanding Customer Needs for Effective Sales 14:04
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Module 3: Upselling and Cross-Selling Techniques 14:21
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Module 4: Overcoming Challenges in Sales Conversations 13:09
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Module 5: Continuous Improvement in Sales and Upselling 20:13
Course media
Description
Invest in your future with this comprehensive course designed to unlock valuable skills and propel you towards your goals. Our easy-to-understand materials make learning accessible, regardless of your background. This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed.
Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student ID card, a symbol of your commitment to learning (£10 postal charge applies for international delivery). This course is your key to success, so don't miss out on this valuable opportunity!
★★★ Curriculum Breakdown of Sales and upselling skills for Customer Service Advisor Training ★★★
- Module 1: Introduction
- Module 2: Understanding Customer Needs for Effective Sales
- Module 3: Upselling and Cross-Selling Techniques
- Module 4: Overcoming Challenges in Sales Conversations
- Module 5: Continuous Improvement in Sales and Upselling
How will I get my Sales and upselling skills for Customer Service Advisor Certificate?
After successfully completing the Sales and upselling skills for Customer Service Advisor course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
So, enrol now in this Sales and upselling skills for Customer Service Advisor Bundle to kickstart your career!
Who is this course for?
- Professionals looking to enhance their skills and stay competitive in the Sales and upselling skills for Customer Service Advisor industry.
- Individuals seeking a career change into a Sales and upselling skills for Customer Service Advisor-related field.
- Anyone with a passion for Sales and upselling skills for Customer Service Advisor who is eager to gain practical and theoretical knowledge.
Requirements
There are no requirements for enrolling in this Sales and upselling skills for Customer Service Advisor course as it has been created with diverse learners in mind.
Career path
By completing this Sales and upselling skills for Customer Service Advisor course, you’ll open the door to exciting career opportunities like:
- Sales Advisor
- Customer Service and Sales Representative
- Account Manager
- Sales Support Specialist
Questions and answers
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
