Online Retail courses

This programme is designed for people who work in, or wish to work in the field of retail sales, and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge.It is suited to anyone wishing to learn a broad range of knowled … read more

This programme is designed for people who work in, or wish to work in the field of retail operations and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge is required. It is intended as a general introduction to ret … read more

If you want to improve the way your retail business functions, are thinking of starting a retail business (either on or offline), or simply want to help your employer to manage their retail business more effectively, then you’re in the right place!

AGE VERIFICATION There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises. This online age verification training course enables you to complete the legal requirement by … read more

Get access to the worlds leading online e-commerce course. Follow the e-learning version of this globally recognised practical e-commerce certification program, and study for the industry qualification COB Certified E-Commerce Manager from The Certificate in Online Business (C … read more

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go t … read more

Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is … read more

Customer service is a very crucial aspect of an organisation that is sought by every single customer. Organisations have started to largely invest their money and efforts to establish a strong customer service department within their organisation, which is why it has turned in … read more

Diploma in Customer Service 70% or MORE OFF ON THIS COURSE Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training c … read more

BRIBERY ACT AWARENESS The UK Bribery Act 2010 came into force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate training and protection is in place against corruption and bribery in an organisation. This online b … read more

MONEY LAUNDERING AWARENESS Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations are and the measures that ca … read more

BULLYING & HARASSMENT Find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying. The certificate is immediately available upon completion online. Learning Outcomes What is bullying and harassment? Wha … read more

PAY & REWARD Find out about what the law states regarding payslips, and what are authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits that can be offered to staff, these may not always be financial, and the impact th … read more

AUASP (Award for Underage Sales Prevention) The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products. It covers topics such as what age-restricted products are, how to refuse service to persons who are intoxicated by alcohol and/ … read more

Complaints and Incidents Training Course We’ll be looking at how to achieve good customer service responding to any complaints, the complaints handling process, and how to identify incidents and errors. 1 - Agreed Ways of Working: Complaints and Incidents 2 - Complaints … read more

This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str … read more

The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications … read more

The business world is getting more and more competitive, which is why it has become very crucial to be highly qualified to land a rewarding job role or to even establish your own business within the industry. If you came here wanting to improve your business management qualifi … read more

DATA PROTECTION This course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace. It covers the legal requirements of the Data Protection Act, and suggestions for keeping your own data safe. DATA PROTECTION This … read more

DISCIPLINE & GRIEVANCE In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this course will guide you through the process. Lea … read more

Customer service is the fundamental element of a well-functioning organisation. Companies succeed by providing outstanding customer service. If customer service is a field that interests you and you feel like you’ve got the capability of excelling in it, the Diploma in Custome … read more

The Diploma in Customer Service & Public Relations – Level 4 is designed for individuals to learn what it takes to deliver exceptional customer service. Customer service is integral to any organisation and a company’s success lies on how well they treat their customers. Th … read more

Customer service is a critical component in any company. The Level 3 Certificate in Principles of Customer Service will provide learners with an in-depth look of what it takes to work in a customer service job. Customer service is relevant to multiple industries and sector. Th … read more

Customer service is a critical to the overall growth and development of any company. Every organisation wants to provide excellent customer service, but it is a skill that must be mastered. The Diploma in Customer Relations and Opera PMS Software Training – Level 3 will give y … read more

Our one -on-one tutor led e-learning courses are packed with all the information needed to meet all statutory training requirements and remain compliant. Live pictures, animated graphics and the personality of the presenter form part of a very effective virtual learning enviro … read more