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Retail courses

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Study House
Study method
Distance learning, self-paced
Duration
90 Hours

This programme is designed for people who work in, or wish to work in the field of retail sales, and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge.It is suited to anyone wishing to learn a broad range of knowledge and skills pertin...

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Study House
Study method
Distance learning, self-paced
Duration
90 Hours

This programme is designed for people who work in, or wish to work in the field of retail operations and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge is required. It is intended as a general introduction to retails sales skills an...

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Cambridge Open College
Study method
Online, self-paced

If you want to improve the way your retail business functions, are thinking of starting a retail business (either on or offline), or simply want to help your employer to manage their retail business more effectively, then you’re in the right place! ...

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Cambridge Management and Leadership School Ltd

Certificate in Retail Management

Learn entirely online to manage retail business

£250 inc VAT
Study method
Distance learning, self-paced

Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is one of the largest ...

The Knowledge Academy

Exceptional Customer Service Training Course

Online course including certificate

Enquire to get more info on pricing
Study method
Online, self-paced

The Exceptional Customer Service Online Training Course will give delegates an understanding of how to improve on their skills in customer service. They will learn how to meet customer expectations while displaying assertive techniques and how effective customer service can benefit the organisati...

The Knowledge Academy

Category Management Fundamentals

Online Course

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Study method
Online, self-paced

Category Management Fundamentals Course Overview This Category Management Fundamentals training provides candidates with an introduction to the basic methodologies and tools used to ensure organisational success. Category Management focuses on a strategic acquisition of resources that uses specifi...

NCC Home Learning
Study method
Distance learning, self-paced
Duration
160 Hours

All retail businesses need customers to not only survive but thrive. If a retail outlet wants to perform well, they need to ensure that they provide the best possible experience for customers. The retail landscape is very competitive, so ensuring your store can compete is essential. If you want t...

Churchill Square Training and Development

Customer Service Training: Critical Elements of Customer Service

Classroom based onsite course with study materials, tutor support and certificate included.

£295 inc VAT
Study method
On-site
Duration
7 Hours

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition...

Churchill Square Training and Development

Customer Service Training: Managing Customer Service

Classroom based onsite course with study materials, tutor support and certificate included.

£295 inc VAT
Study method
On-site
Duration
7 Hours

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service envir...

Churchill Square Training and Development

CRM: An Introduction to Customer Relationship Management

Classroom based course with study materials, tutor support and certificate included.

£295 inc VAT
Study method
On-site
Duration
7 Hours

This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation. ...

Skillcast
Study method
Online, self-paced

Skillcast helps companies to create compliance awareness and inspire their employees to act with integrity. We offer bespoke e-learning content development, libraries of ready-made courses and a learning management system (LMS) that is specifically designed for compliance training. More than 60...

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The Certificate in Online Business
Study method
Online, self-paced
Duration
90 Days

Get access to the worlds leading online e-commerce course. Follow the e-learning version of this globally recognised practical e-commerce certification program, and study for the industry qualification COB Certified E-Commerce Manager from The Certificate in Online Business (COB). Master Internat...

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Courses for Success
Study method
Online, self-paced

Learn How to Communicate more Clearly and Effectively with the Customers You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll...

NCC Home Learning
Study method
Distance learning, self-paced
Duration
200 Hours

Learn all of the skills necessary to thrive in the creative writing landscape with this broad-based Creative Writing Diploma. With this course, you will learn a structured step-by-step process from beginning to end, discover varied texts and genres and build your overall confidence in all kinds o...

Churchill Square Training and Development

Being a Team Player

Classroom based onsite course with study materials, tutor support and certificate included.

£395 inc VAT
Study method
Online, self-paced
Duration
1 Day

Teamwork is essential in any successful organization and to have an effective team, an organization must be comprised of individuals who pride themselves on being great team players. Many of us would consider ourselves to be team players, but are we really? Do we know what that takes and what man...

Oakwood Home Learning
Study method
Distance learning, self-paced
Duration
12 Months

Study for the NCFE Level 2 Certificate in Principles of Team Leading to gain an internationally recognised business qualification that is the perfect way to move up in your career. This course develops the methods and techniques required to lead a team to high standards in any industry. ...

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World Pro Academy

Level 3 Certificate In Principles Of Sales (RQF)

Online course with learning materials, tutor support and certification included

£499.99 inc VAT
Study method
Online, self-paced
Duration
1 Year

This qualification enables the learner to build on their existing skills in order to progress in the sales environment. Furthermore, it allows learners to develop new vital skills that are needed in the sales sector. ...

Online Learning College
Study method
Online, self-paced
Duration
12 Months

Studying for the NCFE Level 2 Certificate in Principles of Team Leading is the perfect start for anyone looking to improve their career and push for promotion. With a recognised course in team leading and the skills developed throughout this qualification, you will be much more adapt at managing ...

Enhanced Limited

Level 6 Diploma in Occupational Health and Safety

Blended learning health and safety course with access to learning materials and tutor support.

£499.99 inc VAT
Study method
Distance learning, self-paced
Duration
12 Months

The Level 6 Diploma in Occupational Health and Safety is aimed at learners who have responsibilities relating to developing and implementing health and safety procedures. Learners could be a manager, supervisor or a staff member who want to enhance their health and safety skills for their practic...

Skillcast
Study method
Online, self-paced

The competition law makes it illegal (i) for companies to enter into horizontal agreements (between competitors) and vertical agreements (along the supply chain) that restrict competition in the market, and (ii) for dominant companies to abuse their market power. Any violation of these laws can r...

Balance Global

IASSC Lean Six Sigma Green Belt Training With Exam

£480 inc VAT (was £719)
Save 33% - Ends soon
Study method
Online, self-paced
Duration
6 Months

IASSC Six Sigma Green Belt Course with exam Course Accreditation IASSC (International Association for Six Sigma Certification). IASSC is the only independent certification body within the Lean Six Sigma community. They dedicate their time and effort to growing and enhancing the standard of Lea...

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Live Online Academy
Study method
Online with live classes
Duration
8 Hours, Part-time/Full-time

What is Bitcoin? How does it work? How can I get some? The rise of Cryptocurrency is set to change the course of human history as we move from traditional to digital currencies. Join us and learn about a host of these new age currencies and how to get ahead in this currency shift. ...

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eTrain
Study method
Online, self-paced

This course, combined with CIMA Accredited Sage Certificate - Higher provides the full range of skills required by businesses to perform accounting functions in the most effective and efficient manner using the most up to date version of Sage 50 Accounts Professional. (This is the premium of the ...

International Career Institute

Diploma in Business Management (Online)

Tutorial Support - Interest Free Payment Plans - Course Developed in Consultation with Industry

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Study method
Online, self-paced

ICI’s business management module will help you hone the skills you will need for small business or large business department management. It was developed by professionals with extensive experience in the business industry, discussing a wide range of topics that will help you build a strong founda...