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Online Retail Higher Education or CPD courses

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4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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AGE VERIFICATION - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

AGE VERIFICATION There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises. This online age verification training course enables you to complete the legal requirement by read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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CUSTOMER SERVICE - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go t read more

4.2
  • Online
  • 75 Hours · Self-paced
  • Tutor support
  • Exam included
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Customer Service - Level 3 Diploma

Diploma | Exam and Certificate Included | CPD & iAP Accredited | Free Career Support Service

Global Edulink
4.2
£69 £299
Save 77% - Ends today
CPD
  • Online
  • 75 Hours · Self-paced
  • Tutor support
  • Exam included

Diploma in Customer Service 70% or MORE OFF ON THIS COURSE Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training c read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

BRIBERY ACT AWARENESS - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

BRIBERY ACT AWARENESS The UK Bribery Act 2010 came into force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate training and protection is in place against corruption and bribery in an organisation. This online b read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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MONEY LAUNDERING AWARENESS - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

MONEY LAUNDERING AWARENESS Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations are and the measures that ca read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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BULLYING & HARASSMENT - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

BULLYING & HARASSMENT Find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying. The certificate is immediately available upon completion online. Learning Outcomes What is bullying and harassment? Wha read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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Pay and Reward - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

PAY & REWARD Find out about what the law states regarding payslips, and what are authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits that can be offered to staff, these may not always be financial, and the impact th read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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AUASP (AWARD FOR UNDERAGE SALES PREVENTION) - CP ACCREDITED

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

AUASP (Award for Underage Sales Prevention) The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products. It covers topics such as what age-restricted products are, how to refuse service to persons who are intoxicated by alcohol and/ read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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Complaints Handling - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

Complaints and Incidents Training Course We’ll be looking at how to achieve good customer service responding to any complaints, the complaints handling process, and how to identify incidents and errors. 1 - Agreed Ways of Working: Complaints and Incidents 2 - Complaints read more

4.1
  • Online
  • 6 Hours · Self-paced
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Customer Service Bundle (6 Courses)

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£99
CPD
  • Online
  • 6 Hours · Self-paced

The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

Data Protection - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

DATA PROTECTION This course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace. It covers the legal requirements of the Data Protection Act, and suggestions for keeping your own data safe. DATA PROTECTION This read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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DISCIPLINE & GRIEVANCE - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

DISCIPLINE & GRIEVANCE In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this course will guide you through the process. Lea read more

5
  • Online
  • 2 Hours · Self-paced
  • Exam included
Save

Sales skills Online Training Course Approved by CPD

Compliant one-on-one tutor led e-learning course, 24/7 access, Immediate certificate upon completion.

Elite Personnel Training
5
£66
CPD
  • Online
  • 2 Hours · Self-paced
  • Exam included

Our one -on-one tutor led e-learning courses are packed with all the information needed to meet all statutory training requirements and remain compliant. Live pictures, animated graphics and the personality of the presenter form part of a very effective virtual learning enviro read more

5
  • Online
  • 5 Hours · Self-paced
Save

GDPR Essentials, Anti-Money Laundering and Payment Card Industry Bundle

E-Learning course bundle. Instant digital certificates on completion

Virtual College
5
£72
CPD
  • Online
  • 5 Hours · Self-paced

This bundle encompasses the UK’s newly adopted GDPR system, describing the new laws that apply to businesses, and reminding learners of the updated guidelines and legislation around data storage. The Payment Card Industry course focuses on Payment Card Industry Data Security read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
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HANDLING REDUNDANCY - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

HANDLING REDUNDANCY Within this module we will look at what a redundancy actually is, how they might be avoided and what the law says. You will see what the consultation process is and why having a proper selection process is important. You will learn what the notices periods read more

4.1
  • Online
  • 13 Hours · Self-paced
  • Tutor support
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Health & Safety Ultimate Bundle (13 Courses)

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£99
CPD
  • Online
  • 13 Hours · Self-paced
  • Tutor support

The Health & Safety Online Course The certificate is immediately available upon completion online. This package comes complete with 13 units all of which are CPD Accredited and Certificated following the Qualifications and Credit Framework (QCF). You will get the foll read more

5
  • Online
  • 2 Hours · Self-paced
Save

Customer Service - Approved by CPD

Compliant one-on-one tutor led e-learning course, 24/7 access, Immediate certificate upon completion.

Elite Personnel Training
5
£90
CPD
  • Online
  • 2 Hours · Self-paced

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go t read more

4.2
  • Online
  • 30 Hours · Self-paced
  • Tutor support
  • Exam included
Save

Diploma in Managing Team and Technical Staff – Level 3

Exam and Certificate Included | Free trial on over 150 courses for 2 days | Free Career Support Service

Global Edulink
4.2
£69 £399
Save 83% - Ends today
CPD
  • Online
  • 30 Hours · Self-paced
  • Tutor support
  • Exam included

Diploma in Managing Team and Technical Staff – Level 3 80% or MORE OFF ON THIS COURSE Trusting and supporting your technical team helps them achieve collaborative goals If you’re interested in becoming an accomplished manager of technical professionals, this training will read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

Communication - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

COMMUNICATION This course provides an awareness of the principles of good communication and record keeping, to ensure effective communication skills and good practice when recording information. Learning Outcomes Definition of communication Communication methods Models of c read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

Giving and Receiving Feedback Managing Conflict - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

GIVING AND RECEIVING FEEDBACK This course is designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation (e.g. boss, peers, and subordinates). Learning Outcomes Give feedback to others (bo read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

DUTY OF CARE - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

DUTY OF CARE In this course you will learn you have a duty of care towards the people you support. This means that you have a duty to keep them safe from harm. You can do this by working safely, managing risks, safeguarding individuals and treating information confidentially. read more

4.1
  • Online
  • 1 Hour · Self-paced
  • Tutor support
Save

Dignity and Respect - CPD Accredited

Interactive & user-friendly| Accredited by qualified professionals | Instant certificate download | Multiple choice exam

HL Online Training Limited
4.1
£65
CPD
  • Online
  • 1 Hour · Self-paced
  • Tutor support

DIGNITY AND RESPECT This theory course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment. It will benefit all employees who work within a Health and Social Care environment. It will also benefit those who require read more

  • Online
  • 2 Hours · Self-paced
  • Exam included
Save

Customer Services CPD Course

Online certified course

Numoni
£70
CPD
  • Online
  • 2 Hours · Self-paced
  • Exam included

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included
Save

Sales Best Practices for Salespeople Course

Discover how you can easily close more sales mastering the sales best practices!

London School of Business and Communication
£90
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Discover the secrets that differentiate the successful salespeople from the sales amateurs! We know that if we want to get different results than the ones we’ve got till now, we have to do something different. So if you want to sell more then you have to start focusing on what read more

  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included
Save

How to Sell to Difficult People Course

Discover what you have to do in order to turn the difficult people into loyal customers!

London School of Business and Communication
£68
CPD
  • Online
  • 3 Months · Self-paced
  • Tutor support
  • Exam included

Discover how you can easily turn difficult people into loyal customers! We all know that these days the customers are more sophisticated, with specific needs and expectations increasingly difficult to meet. You are here for a reason and the reason is that you want to know how read more

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