Retail courses

The food business operator in any type of food business has a legal obligation to ensure that staff are supervised and instructed and/or trained in food hygiene matters to a level necessary for the type of activity they are carrying out. The most effective way of complying wit … read more

AGE VERIFICATION There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises. This online age verification training course enables you to complete the legal requirement by … read more

CPD Accredited Team Management and Leadership Skills Diploma (Level 6) - Upon successful completion, a learner will get a CPD Accredited Diploma. Team Management and Leadership Skills Diploma is one of the Most Selling Team Management and Leadership Skills Diploma offered by … read more

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go t … read more

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet custom … read more

This training is a comprehensive course on learning about Retail management. It starts right from scratch and help you in understanding concepts such as Logistic management, retail supply chain, category management, merchandise budgeting, assortment and space management. We al … read more

Customer service is a very crucial aspect of an organisation that is sought by every single customer. Organisations have started to largely invest their money and efforts to establish a strong customer service department within their organisation, which is why it has turned in … read more

This is a 5-hour classroom-based eCommerce course taking place in Aldgate East in London, with instructor and equipment provided. You will learn how to create an online store, promote it and generate sales.

We bring you this wonderful course on Retail Banking. This detailed course will help you understand all the important concepts and topics of Retail Banking.

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Diploma in Customer Service 70% or MORE OFF ON THIS COURSE Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training c … read more

BRIBERY ACT AWARENESS The UK Bribery Act 2010 came into force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate training and protection is in place against corruption and bribery in an organisation. This online b … read more

MONEY LAUNDERING AWARENESS Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations are and the measures that ca … read more

BULLYING & HARASSMENT Find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying. The certificate is immediately available upon completion online. Learning Outcomes What is bullying and harassment? Wha … read more

PAY & REWARD Find out about what the law states regarding payslips, and what are authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits that can be offered to staff, these may not always be financial, and the impact th … read more

AUASP (Award for Underage Sales Prevention) The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products. It covers topics such as what age-restricted products are, how to refuse service to persons who are intoxicated by alcohol and/ … read more

Complaints and Incidents Training Course We’ll be looking at how to achieve good customer service responding to any complaints, the complaints handling process, and how to identify incidents and errors. 1 - Agreed Ways of Working: Complaints and Incidents 2 - Complaints … read more

Grab Your Piece Of The$296 Billion Dollar E-commerce Pie & Start Your Own Online Store This Weekend! Anyone can start an e-commerce store, and they can be run by one person in the comfort of their home or apartment. If you know how to source products correctly you don’t e … read more

The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications … read more

The business world is getting more and more competitive, which is why it has become very crucial to be highly qualified to land a rewarding job role or to even establish your own business within the industry. If you came here wanting to improve your business management qualifi … read more

After studying this unit you will: understand the need for a benefits of excellence in customer service devise a customer service excellence implementation plan describe how to implement and monitor the customer service excellence plan

Communication Essentials Online Training Series Training Series Overview This course covers the communication essentials in business. Students will learn about business communication, verbal and non-verbal communication and written communication. They will also learn about el … read more

Uplatz offers in-depth and extensive training on Salesforce Administration . This is video-based online course (self-paced training). A Salesforce Administrator is a professional working in Salesforce CRM system and is typically responsible for streamlining the user experie … read more

As the global Internet population continues to grow, electronic commerce is growing as well. By the end of 2015, e-commerce generated over £200 billion annually. This huge market encompasses traditional e-commerce, as well as m-commerce (which is growing faster than any o … read more

DATA PROTECTION This course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace. It covers the legal requirements of the Data Protection Act, and suggestions for keeping your own data safe. DATA PROTECTION This … read more