Beginner Retail courses in North West England

Customer Service Excellence Course Attract More Customers, Increase Customer Retention & Increase Profits By Providing Customer Service Excellence. Caring for your customer is directly related to the success of your business. This Customer service training will give you a … read more

Suppliers around the world offer a wide variety of goods that might suit your business. You might be able to find lower-priced supplies, giving you a competitive edge, or new supplies that allow you to sell a completely different product. Just as when you buy within the UK, it … read more

With the transition to the second stage of Brexit negotiations, discussions will focus on trade arrangements within the UK’s exit agreement, as well as transitional arrangements. This workshop will focus on implications for existing export and import businesses in relation to … read more

There are several reasons why governments aim to control the export of goods, depending on the nature and destinations of the proposed export. The export of strategic goods and technology is the specific remit of the Export Control Organisation (ECO) in the UK. Anything whic … read more

This full day course will look at the information that is required to be submitted to customs to enable goods to be imported and exported. It also looks at the differences between EU and non EU trade. This very detailed and comprehensive course looks at the procedures require … read more

This workshop is designed for people who may be new to exporting plus experienced business people who may need to keep up with industry updates. The course highlights commercial implications of the correct use of the Tariff/Commodity code and why it is so important to have a … read more

Importing and exporting involves risks. Exporters run the risk of buyers failing to pay for goods, while importers may risk paying but never receiving anything. Because of the distances involved, it may be difficult to resolve any disputes. One way of reducing the risks is to … read more

The Institute of Export & International Trade is an ICC licensed training partner, authorised to provide training on ICC Incoterms®2020. Incoterms® comprise some of the most widely used, but most misunderstood aspects within international trade; they can impact on a numb … read more

This intensive 1 day, hands-on course Microsoft Excel Data Analysis with Power Pivot course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Power Pivot. You will gain a solid understanding of Power Pivot to help you organise, mani … read more

This intensive 1 day, hands-on course Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, m … read more

This intensive 1 day, hands-on course Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, … read more

International markets offer huge opportunities for UK businesses. Finding and developing new markets for products is a hugely valuable avenue for expansion and in some sectors in particular, global demand for British brands and products makes international trade an excellent m … read more

This course looks at the very important area of Export Controls on goods leaving the United Kingdom. It covers the export of both military and dual-use goods plus software and technology. In this course the procedures for getting a licence and the different types will be explai … read more

As Exporters and Importers, we should be encouraged to trade with countries which we have preferential trading agreements with. As exporters we are often asked to supply EUR1 and ATR Movement Certificates with the consignment so that our customers can import the goods either d … read more

As the Brexit deadline looms, many companies are wondering how they can prepare for life after the EU. At the moment British companies can send products to EU members states without much hassle, as part of the Customs Union. Once the UK has left the EU, especially if this is … read more

Are you an importer/exporter or a customs agent? Or does your company use customs agents and intermediaries to help you trade with the EU? If so, you need to know how to meet customs requirements fast and efficiently after the UK leaves the EU. There will be new processes to fo … read more

Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete A-Z of what a manager needs to know when performing in this responsible and dema … read more

This intensive 1 day, hands-on course Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, m … read more

Introduction to Buying - Overview This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps to eliminate the fear and uncertainty for the Professional Buyer, allowing delegates to co … read more

Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib … read more

This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch … read more

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours

Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales … read more

This training course materials have been designed to enhance your organisation’s customer service offering and focuses on tangible actions that participants can take back to the workplace and implement quickly and easily.

This intensive 1 day, hands-on course Microsoft Excel Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will use Microsoft Office Excel to create spreadsheets and workbooks that you can use to store, m … read more