Retail Supervisor Training Course
FREE PDF Certificate | Audio Visual Learning | 10 CPD Points | Tutor Support | 1 Year Access
Janets
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
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Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Retail Supervisor course will help you go one step closer to achieving your goal.
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Each session in this course is thorough and easy-to-understand. The extensive course materials of Retail Supervisor are accessible at any time and from any location, allowing you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the Retail Supervisor.
What You Get Out Of Studying With Janets
- Free PDF certificate upon successful completion of the course
- Full one-year access to course materials
- Instant assessment results
- Full tutor support available from Monday to Friday
- Study the course at your own pace
- Accessible, informative modules taught by expert instructors
- Get 24/7 help or advice from our email and live chat teams with the training
- Study at your own time through your computer, tablet or mobile device
- Improve your chance of gaining valuable skills by completing the course
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CPD
Course media
Description
The course is delivered through Janets’ online learning platform. The Retail Supervisor has no formal teaching deadlines, meaning you are free to complete the course at your own pace.
Course Modules
Module 01 – Fundamentals of Supervisor Training
- The Importance of Training Supervisors
- The Five Keywords of Supervision
- Realities of Training New
- Top Mistakes Made by New
- Supervisor as a Profession
- Summary
Module 02 – Understanding the Role of Supervision
- Defining Supervision
- Types of Supervision
- Roles
- Challenges Supervisors Face
- Successful Supervisors Do Things Differently
- Summary
Module 03 – Essential Skills in Supervision
- Problem Solving and Decision Making
- Planning
- Delegation
- Basics of Internal Communications
- Meeting Management
- Summary
Module 04 – Recruitment and Dismissal
- Recruitment Process Overview
- The Hiring Process in Eight Steps
- Dismissal of an Employee
- Summary
Module 05 – Employee Management
- Goal Settings
- Motivation
- Observation and Feedback
- Addressing Performance Issues
- Conducting Performance Reviews
- Summary
Module 06 – Communication Skill Development
- Listening Actively
- Choosing the Right Words
- Using an Appropriate Tone of Voice
- Using the Appropriate Body Language
- Adjusting with Different Personalities
- Conducting Effective Meetings
- Summary
Module 07 – Interactive Training for New Supervisors
- Individual Training
- Small-Group Training
- How to Create Successful Training Program
- Tips on Designing Effective Training
- What to Look for in Training
- Importance of Evaluation
- Levels of Training Evaluation
- Improvement of Training
- Summary
Module 08 – Conflict Management
- Why Conflicts Happen
- Managing Conflict Based on Personality Types
- Managing Conflict Based on Perception
- Managing Conflict Based on Goals
- Handling Common Conflict Situations
- Summary
Module 09 – Cybersecurity for Employees
- What Is Cybersecurity?
- Importance of Cybersecurity
- Benefits of Cybersecurity Training
- Getting Employees on Board with Cybersecurity Awareness Training
- Summary
Method of Assessment
To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.
After successfully passing the course exam, you will be able to apply for a certificate as proof of your expertise.
Certification
All students who successfully complete the course can instantly download their free e-certificate. You can also purchase a hard copy of the certificate, which will be delivered by post for £9.99.
Who is this course for?
Thecourse is ideal for those who are interested or already working in this sector.
Requirements
No prior qualifications are needed for Learners to enrol on this course.
Career path
This Retail Supervisor course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status.
Questions and answers
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
