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Retail Store Manager

"15in1 Exclusive Bundle | No Tricks Only Treats, Up to 98% Off! PDF Certificate, Transcript, Student ID & Exam Included"



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£100 inc VAT (was £3,799)
Or £33.33/mo. for 3 months...
Offer ends 21 January 2022
Study method
Online, self-paced
82 hours
Access to content
Lifetime access
No formal qualification
165 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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15 in 1 "Retail Store Manager" Bundle

Retail Management is a highly competitive and dynamic job sector. If you're passionate about Retail Store management and looking to build your career in this sector, enrol in our well-structured Retail Store Manager bundle. The average salary for a Retail Store Manager is around £22K-25K in UK.

With our exclusive Retail Store Manager Bundle, you can boost your career and increase your employability by discovering your skills, talents, and interests. This course is meant to advance your career in the [Category] industry, so you'll pave the way to your ideal employment. It offers the kind of professional training that today's employers want.

Retail Store Manager Bundle Package Includes:

  1. Unlimited access to all 15 courses for forever
  2. Digital Certificate, Transcript and Student ID all included in the price
  3. Free Exam & 24/7 non-stop tutor support available
  4. Absolutely no hidden fees
  5. Directly receive CPD accredited proficiency after course completion
  6. Receive one to one assistance on every weekday from professionals
  7. Immediately receive the PDF certificate after passing
  8. Receive the original copies of your certificate and transcript on the next working day

By the end of this Retail Store Manager bundle, you’ll have improved your employability and equipped you with potential skills to keep you ahead of the pack of others. Additionally, the course will add some extra value to your resume to stand out to potential employers, keeping you afloat from the competition.

The Retail Store Manager Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Retail Store Manager bundle course has been created with 15 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.

This Retail Store Manager Bundle consists the following professional career oriented courses:

  • Retail Store Manager Bundle ~ Course 01: Retail Management
  • Retail Store Manager Bundle ~ Course 02: Fashion Store Assistant
  • Retail Store Manager Bundle ~ Course 03: Diploma in Sales and Marketing Strategies
  • Retail Store Manager Bundle ~ Course 04: Retail Customer Service & Effective Customer Targeting
  • Retail Store Manager Bundle ~ Course 05: Visual Merchandising
  • Retail Store Manager Bundle ~ Course 06: Quickbooks Bookkeeping - Starting A New Company File
  • Retail Store Manager Bundle ~ Course 07: Excel for Bookkeeping
  • Retail Store Manager Bundle ~ Course 08: Product Management
  • Retail Store Manager Bundle ~ Course 09: Product Design Diploma
  • Retail Store Manager Bundle ~ Course 10: Product Photography
  • Retail Store Manager Bundle ~ Course 11 Social Media Marketing and SEO Training Diploma
  • Retail Store Manager Bundle ~ Course 12: Warehouse Management
  • Retail Store Manager Bundle ~ Course 13: Tax Accounting and Administration in the UK
  • Retail Store Manager Bundle ~ Course 14: Workplace First Aid Level 4
  • Retail Store Manager Bundle ~ Course 15: Time Management

This Retail Store Manager Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Elementary modules, allowing our students to grasp each lesson quickly.

The course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our Retail Store Manager Course today and start learning.


165 CPD hours / points
Accredited by CPD QS

Course media


Course Curriculum

**Retail Store Manager**

***Retail Management***

Retail Management Module 01: Introduction to Retail Management

  • Definitions of Retailing
  • A History of Retail Developments in The UK
  • The Development and Scope of Retail Marketing Theory and Practice
  • Retail Industry Associations
  • Retailer Categories and Business Formats
  • Non-Store Retailing
  • The Retail Life Cycle
  • Retailing Management

Retail Management Module 02: Retail Strategy

  • Strategy Defined
  • Developing a Strategy Framework
  • Strategy Framework 1
  • Strategy Framework 2
  • Strategy Framework 3
  • Corporate Strategy
  • Store Strategy
  • Growth Strategies
  • Market Entry Strategy
  • Market Expansion Strategy
  • Strategy Pitfalls

Retail Management Module 03: Retail Buying and Merchandising

  • Buying and Merchandising Roles
  • Centralised and Decentralised Buying
  • Organisational Buying Theories
  • Buying Own-Label Merchandise
  • The Retail Buying Cycle
  • Retail Buying for Online and Mail Order (Home Shopping) Companies

Retail Management Module 04: Retail Pricing

  • Introduction
  • Retail Market Levels – Mass Market, Middle-Market and Luxury
  • Retail Pricing – Objectives and Strategies
  • Cost-Orientated Pricing
  • Competition-Orientated Pricing
  • Demand-Orientated Pricing
  • Implementing Demand-Based Pricing Strategies
  • Psychological Pricing
  • Market Penetration Pricing and Pricing Skimming
  • Backward Pricing and Reverse Auctions
  • Price Elasticity
  • The Relationship Between Price and Value
  • Markdowns: Seasonal Sales, Reductions and Offers

Retail Management Module 05: Supply Chain Management in Retailing

  • Introduction
  • Efficient Inventory Planning
  • Integrated Supply Chain
  • Vendor Management
  • Warehouse Management
  • Value Chain
  • Efficient Consumer Response (ECR)
  • Collaborative Planning, Forecasting and Replenishment (CPFR)
  • Retail Automation and Supply Chain Management

Retail Management Module 06: The Sales Process and Dealing with Customers at the Checkout

  • Introduction
  • The Checkout and Basic Requirements
  • The Importance of the Point of Sale Concept
  • The Personal Characteristics Required for Dealing with this Process
  • Be friendly
  • Interact with them
  • Keep a level head
  • Be helpful
  • Able to think on your feet

Retail Management Module 07: Importance of Consumer Behaviour

  • Introduction
  • What We Mean by Consumer Behaviour
  • How to Interpret Consumer Behaviour for your Own Advantage
  • How to Deal with Issues Related to the Behaviour
  • Unable to Find Products
  • Poor Organisation
  • Poor Labelling
  • Products Not in Stock
  • The Difference that Understanding Consumer Behaviour Makes to your Store

Retail Management Module 08: Taking Trends and Targeting Customers Effectively

  • Introduction
  • Why Trends are Important to Your Store
  • How to Take Advantage of the Trends in an Efficient Manner
  • Why Targeting Customers is so Effective
  • How to Target Customers in the Best Possible Way

Retail Management Module 09: The Importance of Communicating with Customers

  • Introduction
  • What We Mean by Communication
  • How to Talk to Customers
  • Do Not Get too Close and Personal
  • Do Not be Over the Top With Details
  • Watch Your Body Language
  • Watch How You Speak
  • How to Deal with Unhappy Customers
  • Talk Clearly and Go Over the Problem
  • Do Not Get Defensive
  • Apologise for Them Feeling That Way
  • The Key Information to Provide your Customers

Retail Management Module 10:Choosing a Retail Location

  • Introduction
  • Why are Locations Important
  • A Framework for Location Decision-Making
  • What Types of Locations Do Retailers Use?
  • How Do Retailers Make Location Decisions?
  • Site-Specific Issues
  • The Planning System

Retail Management Module 11:Retail Psychology

  • Introduction
  • The Basics of the Psychology of the Store
  • What You Are Trying to Achieve with Psychology
  • Making People Feel as If You are Their Best Friend
  • The Use of Reusable Bags
  • The Use of Seats
  • The Compromise Price Effect
  • Using Cheap Items to Get People in The Door
  • The Concept of the Accessory
  • How Effective Psychology Can be in the Success of your Store
  • What your Store Would Be Like without Psychology

Retail Management Module 12:Negotiate the Right Deal with Suppliers

  • Introduction
  • How to Ensure You Have the Correct Suppliers
  • Research
  • Are They Reliable?
  • Have You Heard of Them Before?
  • How Quickly Will They Get Products to You?
  • What Is Their Ordering Process Like?
  • What Are The Terms?
  • Are There Any Additional Charges?
  • How to Receive Goods in the Correct Manner
  • Dealing with Damaged or Problem Goods

Retail Management Module 13:Develop Store Security Procedures

  • Introduction
  • The Basics of Security
  • Clothes Store
  • Food Store
  • Jewels or High-Value Items
  • The Types of Security Needed in Store
  • The Basics of Security Procedures
  • The Outside Alarm
  • The Internal Alarm
  • When Things Go Wrong
  • You Have Inadequate Security
  • Your Staff React in the Wrong Manner

Retail Management Module 14:Management Skills for Leading Your Team

  • Introduction
  • The Importance of Getting the Right Team Together
  • How to Unite Your Team
  • Consider Team-Building
  • Dealing With Issues Within Your Team
  • Some Team Members Do Not Get on With One Another
  • Rules Will Be Easier to Follow
  • Problems Can Be Resolved More Easily
  • Changes to the Running of the Store Will Be Easier to Follow
  • Staff Will Be Aware of the Correct Procedures
  • Make a Regular Point of Communicating

Retail Management Module 15:Selling in Multiple Channels

  • Introduction
  • Mail order
  • Direct marketing
  • Online retailing
  • Consumer engagement
  • Long-tail effect
  • New technology
  • Website design
  • Online communications
  • Fulfilment and delivery systems
  • Multichannel retailing

Retail Management Module 16: Retail Brand Management

  • Introduction
  • Brand Management
  • Brand Management Focuses on How Your Brand Is Perceived
  • The Keys to Successfully Managing Your Brand
  • Build That Connection
  • Fully Understand Your Customers
  • Continually Adapt Your Strategy
  • Look at the Possibility of Trademark
  • Consider Sponsorship
  • The Key Mistakes to Avoid Making when Managing Your Brand
  • You Do Not Conduct Enough Research
  • You Fail to Accept You Were Wrong Early on in the Process
  • Where to Find Resources to Help You
  • Research Your Industry on The Internet
  • Revert Back to Your Business Plan

Retail Management Module 17: Health & Safety for Retail Stores

  • Introduction
  • The Importance of Following the Health & Safety Regulations
  • The Consequences of Not Following the Rules
  • The Key Rules to Implement in Your Store
  • Produce Your Own Health and Safety Policy
  • Staff Training
  • Dealing with Welfare as Well as Health and Safety
  • The Key Rules when Dealing with Food or Produce
  • You Must Be Aware of Spills And Trips
  • There Must Be Appropriate Washing Facilities If Dealing With Raw Food

Retail Management Module 18: Consumer Rights Act

  • Introduction
  • The Key Rights Held by the Customer
  • The Return of Faulty Goods
  • Goods That Cannot Be Repaired
  • Limits to Delivery Times
  • What You Are Allowed to Do as a Trader
  • Offer a Refund or Replacement
  • Offer a Reduction in a Refund After Six Months
  • Responsibility of Delivering a Product
  • How to Handle Issues with Customers
  • Listen Issues
  • Customer’s Want
  • Explain the Legal Aspect
  • The Legal Side of Things and Getting Help


Following your completion of the Retail Store Manager course materials, you will be able to take an assignment test to assess your knowledge. You will be able to grab the PDF certificate & transcript for free after passing the test. Original Hard Copy certificates must be bought separately for an extra £8.

Who is this course for?

This Retail Store Manager training is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.


To participate in this Retail Store Manager course, all you need is —

  • A smart device
  • A secure internet connection
  • And a keen interest in Retail Store Manager.

Career path

You will be able to pursue several professions because this course includes various courses as a bonus. This Retail Store Manager is an excellent opportunity for you to learn multiple skills from the convenience of your own home.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.