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Retail Store Manager Training with Sales & Business Development
Online Training Academy

03 Courses Bundle + Free Career Guide Bundle | 40 CPD Points + 04 Free Certificates | Lifetime + Instant Access

Summary

Price
£21 inc VAT
Study method
Online, On Demand
Duration
4 hours · Self-paced
Qualification
No formal qualification
CPD
40 CPD hours / points
CPD What's this?
Certificates
  • Free CPD Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Do you want to grow in retail, sales, and business? This bundle gives you the right training to build your skills. Learn how to run a retail store, improve sales, and grow customer relationships. With simple lessons, this course helps you become confident in sales and business development. Start today and take the next step in your career.

This bundle is made of three key courses that focus on retail, sales, and business development. In the Retail Store Training course, learners understand the basics of running a store, managing products, and offering better service to customers. The Advanced Sales Skills for Retail Professionals course gives the knowledge to improve sales techniques, build trust, and close more sales. In the Business Development & Customer Relationship Management course, learners explore how to grow customer networks, manage long-term relationships, and create opportunities for business growth. Together, these courses build strong retail knowledge, advanced sales skills, and business development strategies. Learners gain confidence to work in retail stores, grow sales, and develop customer relationships effectively.

Courses Included:

  • Course 01: Retail Store Manager Training
  • Course 02: Advanced Sales Skills for Retail Professionals
  • Course 03: Business Development & Customer Relationship Management

Learning Outcomes

  • Gain retail store training knowledge for smooth daily store management.
  • Learn advanced sales skills for retail professionals to grow sales.
  • Improve customer communication for better service and sales growth.
  • Understand business development strategies for retail success.
  • Build customer relationship management skills to create strong networks.
  • Develop confidence in sales and business development activities.

Free Complete Career Guide 2025

  • ➽ Course 01: Professional CV Writing and Job Searching
  • ➽ Course 02: Communication Skills Training
  • ➽ Course 03: Career Development Training
  • ➽ Course 04: Time Management
  • ➽ Course 05: Returning to Work Training
  • ➽ Course 06: Level 3 Diploma in Project Management
  • ➽ Course 07: Leadership Skills
  • ➽ Course 08: Body Language
  • ➽ Course 09: Interview and Recruitment

Key Benefits:

  • CPD Accredited
  • Free PDF Certificate upon completion
  • Lifetime Access with no hidden fees
  • 24/7 Tutor Support

Certificates

Free CPD Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

40 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

4
sections
20
lectures
4h 2m
total

Course media

Description

Learners will gain useful skills in three connected areas. In the retail store section, they learn how to manage day-to-day store tasks, maintain displays, and support customers. They also understand how to keep the store running smoothly. In the advanced sales section, learners discover new ways to sell products, handle customer needs, and increase sales results. They explore how to communicate clearly and close deals with confidence. In the business development section, learners study how to find new business chances, improve customer connections, and build trust that lasts. Together, these skills prepare learners to succeed in retail, improve sales growth, and support long-term business development.

Course Curriculum:

Course 01: Retail Store Manager Training

  • Module 1 Introduction to Retail Fundamentals
  • Module 2 Engaging and Attracting Shoppers
  • Module 3 Omnichannel Retail and Digital Integration
  • Module 4 Essentials of Retail Operations
  • Module 5 Inventory and Financial Management
  • Module 6 Customer Service and Selling Techniques
  • Module 7 Advanced Store Operations and Management
  • Module 8 Data and Analytical Tools for Retail
  • Module 9 Enhancing Store Layout and Shopper Flow

Course 02: Advanced Sales Skills for Retail Professionals

  • Module 1 Introduction to Sales Fundamentals
  • Module 2 Building Customer Relationships
  • Module 3 Sales Techniques and Strategies
  • Module 4 Handling Objections and Rejections
  • Module 5 Measuring Sales Performance

Course 03: Business Development & Customer Relationship Management

  • Module 1: Fundamentals of Relationship Management
  • Module 2: Strategic Business Development
  • Module 3: Client-Centric Problem Solving
  • Module 4: Leveraging Data and Technology
  • Module 5: Personal Branding and Professional Development

Who is this course for?

  • People who want to start working in retail stores.
  • Sales staff looking to improve their sales skills quickly.
  • Retail workers who want to learn business development basics.
  • Learners wanting to build customer relationship management skills.
  • Anyone planning to grow in retail and sales careers.

Career path

  • Retail Sales Assistant
  • Store Supervisor
  • Sales Executive
  • Business Development Assistant
  • Customer Relationship Officer
  • Retail Account Manager

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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