Retail management courses

Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is … read more

If you want to improve the way your retail business functions, are thinking of starting a retail business (either on or offline), or simply want to help your employer to manage their retail business more effectively, then you’re in the right place!

This programme is designed for people who work in, or wish to work in the field of retail operations and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge is required. It is intended as a general introduction to ret … read more

All retail businesses need customers to not only survive but thrive. If a retail outlet wants to perform well, they need to ensure that they provide the best possible experience for customers. The retail landscape is very competitive, so ensuring your store can compete is esse … read more

Category Management Fundamentals Course Overview This Category Management Fundamentals training provides candidates with an introduction to the basic methodologies and tools used to ensure organisational success. Category Management focuses on a strategic acquisition of resourc … read more

This Customer Service Excellence workshop is part of our range of Professional and Management courses designed to help improve your performance. Our courses are never cancelled and are held in a relaxed environment from 9.30 till 5pm. A hot restaurant lunch, drinks & snac … read more

AGE VERIFICATION There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises. This online age verification training course enables you to complete the legal requirement by … read more

MONEY LAUNDERING AWARENESS Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations are and the measures that ca … read more

AUASP (Award for Underage Sales Prevention) The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products. It covers topics such as what age-restricted products are, how to refuse service to persons who are intoxicated by alcohol and/ … read more

Complaints and Incidents Training Course We’ll be looking at how to achieve good customer service responding to any complaints, the complaints handling process, and how to identify incidents and errors. 1 - Agreed Ways of Working: Complaints and Incidents 2 - Complaints … read more

BRIBERY ACT AWARENESS The UK Bribery Act 2010 came into force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate training and protection is in place against corruption and bribery in an organisation. This online b … read more

BULLYING & HARASSMENT Find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying. The certificate is immediately available upon completion online. Learning Outcomes What is bullying and harassment? Wha … read more

PAY & REWARD Find out about what the law states regarding payslips, and what are authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits that can be offered to staff, these may not always be financial, and the impact th … read more

MANAGING PEOPLE The course will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. The module will also introduce how to approach those more difficult conversations that a … read more

DATA PROTECTION This course has been developed to provide you with an understanding of the issues surrounding data protection in the workplace. It covers the legal requirements of the Data Protection Act, and suggestions for keeping your own data safe. DATA PROTECTION This … read more

DISCIPLINE & GRIEVANCE In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this course will guide you through the process. Lea … read more

This training is a comprehensive course on learning about Retail management. It starts right from scratch and help you in understanding concepts such as Logistic management, retail supply chain, category management, merchandise budgeting, assortment and space management. We al … read more

Through this course you will learn about introduction to logistic management, manufacturer’s and retailer’s supply chain & processes, retail supply chain maturity & conclusion and many more.

Through this course you will learn about retail logistics, retail supplier relationship management, retail customer relationship management, managing supply chain of different retail formats, apparel and footwear relating supply chain.

Through this course you will learn about introduction to category management, category roles, category assessment & category performance measure, merchandise budgeting, merchandising, benefits and types, introduction, benefits and framework of assortment and space manageme … read more

Through this course you will learn about retail technology maturity model & need for it in retail, barcoding & RFD, retail analytics, POS systems & mobile applications

Through this course you will learn about product design & challenges for the retailer, private labels – types, advantages, disadvantages, green design & packaging, retail distribution models & retail replenishment and many more.

Through this course you will learn about introduction to category management, retail pricing challenges, price elasticity & managing retail pricing life cycle, promotion tools & decision points for retailers while planning promotions, managing retail markdowns and many … read more

Through this course you will learn about international market entry methods, researching foreign markets, culture and buyer behavior, government and political risk, financial risk and currency concerns.

Through this course you will learn about organizing for international markets, internationals distribution strategy, international product strategy & segmentation, branding internationally, international price strategy, international promotion strategy, international marke … read more