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Retail Management: Merchandising, Sales and Customer Communications - CPD Certified cover image

Retail Management: Merchandising, Sales and Customer Communications - CPD Certified
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Get Free: Merchandising & Sales Skills Courses! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access

Summary

Price
£21 inc VAT
Study method
Online
Duration
12 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
30 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion - Digital Certificate - £5.99
  • Certificate of Completion - Hard copy Certificate - £12.99
Assessment details
  • Retail Management: Merchandising, Sales and Customer Communications - CPD Certif (included in price)
Additional info
  • Tutor is available to students

Overview

Unlock your full potential and excel in a career in the Retail Management: Merchandising, Sales and Customer Communications Course field. Everything you need to get started is available in this Retail Management: Merchandising, Sales and Customer Communications Course. You will get step-by-step lessons from experts. Enrol today and complete the Course to achieve a CPD Accredited certificate that can uplift your career.

Become proficient in Retail Management: Merchandising, Sales and Customer Communications Course by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Retail Management: Merchandising, Sales and Customer Communications Course mastery is not limited to only conceptual frameworks! This Course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Course, we will provide experts who will support and guide you. So, add this Course to your cart and boost your personal and career development.

★★★ Get Two Additional Course as a Gift! ★★★

  • Course 01: Merchandising
  • Course 02: Sales Skills

In this Retail Management: Merchandising, Sales and Customer Communications Course, you will:

  • Understand the fundamental principles of retail strategy and operations.
  • Develop skills in retail buying, merchandising, and pricing strategies.
  • Learn how to effectively manage supply chain operations in a retail setting.
  • Acquire knowledge of sales techniques, customer service, and consumer behaviour.
  • Gain insights into retail location selection, store design, and visual merchandising.
  • Develop leadership and management skills to lead retail teams effectively.

Certificates

Assessment details

Retail Management: Merchandising, Sales and Customer Communications - CPD Certif

Included in course price

CPD

30 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Retail Management Course Curriculum:

  • Module 01: Introduction
  • Module 02: Strategy
  • Module 03: Buying and Merchandising
  • Module 04: Pricing
  • Module 05: Supply Chain Management in Retailing
  • Module 06: The Sales Process and Dealing with Customers at the Checkout
  • Module 07: Importance of Consumer Behaviour
  • Module 08: Taking Trends and Targeting Customers Effectively
  • Module 09: The Importance of Communicating with Customers
  • Module 10: Choosing a Retail Location
  • Module 11: Retail Psychology
  • Module 12: Negotiate the Right Deal with Suppliers
  • Module 13: Develop Store Security Procedures
  • Module 14: Management Skills for Leading Your Team
  • Module 15: Selling in Multiple Channels
  • Module 16: Brand Management
  • Module 17: Health & Safety for Retail Stores
  • Module 18: Consumer Rights Act

Process of Evaluation

After studying the Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital / PDF Certificate

After completing the Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each)

Certificate of Completion - Hard copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This Course is suitable for:

  • Aspiring retail managers seeking to advance their careers.
  • Individuals interested in starting their own retail business.
  • Retail professionals looking to enhance their skills and knowledge.
  • Students pursuing a career in retail management or related fields.
  • Entrepreneurs exploring opportunities in the retail industry.

Requirements

Therefore, you don’t need any educational qualification or experience to enrol on this Course.

Career path

  • Manager: £25K to £45K/year
  • Buyer: £20K to £40K/year
  • Visual Merchandiser: £18K to £30K/year
  • Store Manager: £25K to £45K/year
  • Retail Consultant: £25K to £50K/year.

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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