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Retail Banking Certification
Online Courses Learning

Summary

Price
Save 50%
£50 inc VAT (was £100)
Or £16.67/mo. for 3 months...
Offer ends 28 February 2026
Study method
Online
Duration
12 hours · Self-paced
Qualification
No formal qualification
CPD
12 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
1 student purchased this course

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Overview

What are the Benefits of the Course?

Up-to-date knowledge and skills regarding UK banking systems and practices;

The ability to study online from anywhere, at any time, using any internet-linked device: PC, laptop, tablet or smartphone;

A comprehensive course, broken down into manageable modules;

Online support during the course, with lifetime access to all modules – they can be revisited as and when required.

Upon successful completion of the course, you can instantly download and print an industry-recognised and uniquely verifiable certificate.

Certificates

Certificate of completion

Digital certificate - Included

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Description

Retail Banking Certification

Retail banking is increasing in popularity throughout the world, as banks compete to take market share of private clients. It is different to traditional banking, in that it focuses on the customer and their needs, putting packages and plans in place, to ensure that the client’s financial needs are met.

Anyone already in the banking industry or interested in a career within the banking industry can gain insight and benefit from this course.

This course is perfect, if you wish your employees to gain a full insight into the world of retail banking and, upon completion, will end in an industry-recognised certification.

What’s Covered in the Course?

This course is designed to provide your employee with the required knowledge and skills, in order to be effective when it comes to retail banking. The team member can expect to learn the following:

An introduction to retail banking: understand what this type of banking is and why it is important to banks, both now and in the future;

The various financial systems and how they link to retail banking;

The different types of banking and banking channels;

The different retail banking products and how these differ from traditional banking products.

What sets retail banking apart from banking that has been used for years;

An understanding of retail mortgages and loans and why this is important in today's marketplace;

Various banking services and how these relate to retail banking;

The different banking payment systems that improve the customer experience and meet customers’ unique banking and financial needs;

Various banking operations that will be beneficial to the team member in the retail banking sector;

The importance of great customer service;

Money laundering: what it is, how it is carried out and what to watch out for, in order to reduce the risk of this happening within your bank.

Questions and answers

No questions or answers found containing ''.

Net asked:

Hello is this exam online/remote? Pls can you confirm the title on the certificate too?

Answer:

Hi, The exam is online. Yes, we can confirm that you will be accredited by CPD and the title oficial title is 'Retail Banking Certification'. Best.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Banking, Accounting and finance
Related searches: Accountancy courses, Finance courses, Retail courses, Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.