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Retail Banking Certification

12 Hour Online CPD Accredited Course With Tutor Support.


Active Recruitment Ltd

Summary

Price
Save 11%
£79 inc VAT (was £89)
Or £26.33/mo. for 3 months... Read more
Offer ends 22 August 2091
Study method
Online, self-paced
Duration
12 Hours
Access to content
Lifetime access
Qualification
No formal qualification
CPD
12 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Description

Retail Banking Course

Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.

Information on the Retail Banking Course

The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day.

On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.

What you will learn

This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:

  • Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
  • Learn about the various financial systems and how they link to retail banking.
  • Identify the different types of banking and banking channels.
  • Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
  • Get an understanding on retail mortgages and loans and why this is important in today's market place.
  • Learn about various banking services and how these relate to retail banking.
  • Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
  • This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
  • Learn about Islamic banking, what it is and how it can benefit you.
  • Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
  • Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.

Requirements

Internet access

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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