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Retail : Retail Management

Summer Sale - Bundle of 3 Courses + FREE e-Certificate, Transcript & Student ID | 24/7 Tutor Support | Lifetime access



Save 98%
£32 inc VAT (was £1,699)
Offer ends 29 July 2021
Study method
Online, self-paced
18 hours
Access to content
Lifetime access
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Retail : Retail Management Bundle . You’ll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today’s workplaces.

This Retail : Retail Management Bundle consists the following Professional Career Oriented courses:

  • Course 1: Retail Management
  • Course 2: Understanding Retail and Operations Management Strategies
  • Course 3: Complete Customer Service and Communication Skills

**Digital Certificate, Transcript and student ID all included in the price**

Learn about Retail : Retail Management from industry experts and boost your professional skill. This Retail : Retail Management Diploma will enhance your skill and make you ready for the job market. You’ll get expert opinions about the best practices and problems of the Retail : Retail Management. You’ll also gain the skills of Retail : Retail Management to excel in your job and tips to master professional skills in no time.

You’ll be connected with the community of Retail : Retail Management professionals and gain first-hand experience of Retail : Retail Management problem-solving. The Retail : Retail Management is self-paced. You can complete your course and attend the examination in your suitable schedule.

This Retail : Retail Management will provide you with the latest information and updates of Retail : Retail Management. It will keep you one step ahead of others and increase your chances of growth.

Easily learn the skills and knowledge you desire with our Retail : Retail Management, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price.

The goodies doesn’t end there, as a bonus, for a limited time only you will get 2 additional courses with this Retail : Retail Management for free!

What makes us the go to choice for people who want to learn about Retail : Retail Management is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Retail : Retail Management, no matter where you are in the world you will be able to access your Retail : Retail Management any time you want.

Should you have any questions while studying this Retail : Retail Management, our experienced tutors and mentors will answer them via email and live chat.

With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our Retail : Retail Management today and start learning.

Why buy this Retail : Retail Management?

  1. Unlimited access to all 3 courses for forever
  2. Digital Certificate, Transcript and student ID all included in the price
  3. Absolutely no hidden fees
  4. Receive one to one assistance on every weekday from professionals
  5. Immediately receive the PDF certificate after passing
  6. Receive the original copies of your certificate and transcript on the next working day
  7. Easily learn the skills and knowledge from the comfort of your home
  8. Get 2 additional courses included as bonus

Course media


Course Curriculum

**Retail : Retail Management**

***Retail Management***

Module 01: Introduction to Retail Management

Module 02: Retail Strategy

Module 03: Retail Buying and Merchandising

Module 04: Retail Pricing

Module 05: Supply Chain Management in Retailing

Module 06: The Sales Process and Dealing with Customers at the


Module 07: Importance of Consumer Behaviour

Module 08: Taking Trends and Targeting Customers Effectively

Module 09: The Importance of Communicating with Customers

Module 10: Choosing a Retail Location

Module 11: Retail Psychology

Module 12: Negotiate the Right Deal with Suppliers

Module 13: Develop Store Security Procedures

Module 14: Management Skills for Leading Your Team

Module 15: Selling in Multiple Channels

Module 16: Retail Brand Management

Module 17: Health & Safety for Retail Stores

Module 18: Consumer Rights Act

***Understanding Retail and Operations Management Strategies***

Module 01

  • Introduction to Retail Management
  • Handling Merchandise in Retail Management
  • Structure of Your Business
  • The Sales Process and Checkout
  • POS (Point of Sale) Retail System

Module 02

  • Importance of Consumer Behaviour
  • Importance of Communication in Retail Industry
  • Effective Inventory Management
  • Choosing a Retail Store Location
  • Retail Psychology
  • Manage Your Suppliers
  • Negotiate The Right Deal With Suppliers

Module 03

  • Develop Store Security Procedures
  • Management Skills For Leading Your Team
  • Retail Marketing
  • Role of Coupons in Retail Marketing
  • Retail Brand Management
  • Health And Safety Obligations For Retailers
  • Consumer Rights Act

***Complete Customer Service and Communication Skills***

Module One: Who We Are and What We Do

Module Two: Establishing Your Attitude

Module Three: Identifying and Addressing Customer Needs

Module Four: Generating Return Business

Module Five: In-Person Customer Service

Module Six: Giving Customer Service over the Phone

Module Seven: Providing Electronic Customer Service

Module Eight: Recovering Difficult Customers

Module Nine: Understanding When to Escalate


After studying the course materials of the Retail : Retail Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.

Who is this course for?

This Retail : Retail Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.


This Retail : Retail Management was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Retail : Retail Management is a great way for you to gain multiple skills from the comfort of your home.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.