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Restaurant Management

FREE PDF Certificate | Audio Visual Training | 10 CPD Points | Tutor Support | 1 Year Access



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£12 inc VAT (was £320)
Offer ends 27 May 2022
Study method
Online, self-paced
7 hours
Access to content
1 year
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Follow your dreams by enrolling on the Restaurant Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Restaurant Management will help you arm yourself with the qualities you need to work towards your dream job.

Study this training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. This course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.

This course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study this course through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study this course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your Restaurant Management course completion.

Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with this course. This course is designed by industry experts and is tailored to help you learn new skills with ease.

This course is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete this course when it suits you. Access this course modules from any internet-enabled device, including computers, tablets, and smartphones.

This course is designed to increase your employability and equip you with everything you need to be a success. Enrol on this course now and start learning instantly!

What You Get Out Of Studying With Janets

  • Free PDF certificate upon successful completion of the course
  • Full one-year access to course materials
  • Instant assessment results
  • Full tutor support available from Monday to Friday
  • Study the course at your own pace
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with the training
  • Study at your own time through your computer, tablet or mobile device
  • Improve your chance of gaining valuable skills and better earning potential by completing course


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


The Restaurant Management training course is delivered through Janets’ online learning platform. Access the Restaurant Management content from any internet-enabled device whenever or wherever you want to. The Restaurant Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

Restaurant Management Course Curriculum:

*** ***

Module 01:
An Overview of the Restaurant Industry

  • Definition of a Restaurant
  • What Is Restaurant Management?
  • Restaurants and the Catering Industry
  • Restaurant Industry in the UK
  • Popular Types of Restaurant
  • Summary

Module 02:
Choosing Your Restaurant

  • Preparing Your Business Plan
  • Figuring Out Where to Start
  • Deciding on What Kind of Restaurant
  • Summary

Module 03:
Restaurant Layout Management and Legal Requirements

  • First Impression
  • Public Areas in Your Restaurant
  • Outdoor Areas
  • Front Work Areas
  • Delivery Areas
  • Kitchen Layout
  • Refuse Storage
  • Parking
  • Licence
  • Local Government and Your Business
  • Summary

Module 04:
Menu Planning

  • The Importance of the Menu
  • Types of Menus
  • Menu Planning and Dish Creation
  • Truth and Accuracy in the Menu
  • Special Diets
  • Projecting Menu Costs
  • Examples of Menus
  • Summary

Module 05:
Drinks Management

  • Getting Wines Right
  • Water, Coffee and Tea
  • Guidelines for Selling Alcohol
  • Summary

Module 06:
Purchasing, Receiving, Inventory, and Storage

  • Purchasing
  • Receiving
  • Storage
  • Building an Efficient Inventory System
  • Summary

Module 07:
Financing Your Business

  • Raising the Money
  • Working in a Partnership
  • Capital Expenditures
  • Evaluating Financial Performance
  • Managing Costs
  • Summary

Module 08:
Finding, Recruiting, and Training Employees

  • Deciding Which Roles Need to Be Filled
  • Hiring Trainable Restaurant Employees
  • What to Look for in Potential Employees
  • Interviewing
  • The Final Selection and Decision
  • Employer Responsibilities
  • Training Your Staff
  • Management’s Role in Training
  • Summary

Module 09:
Running a Safe and Clean Restaurant

  • Food Poisoning and Avoiding Contamination
  • Staff Hygiene
  • Monitoring Food Safety Outside the Kitchen
  • Keeping the Restaurant Clean
  • Taking Precautions to Protect Your Customers and Staff
  • Pest Control
  • Summary

Module 10:
Introduction to Food Safety and the Law

  • Introduction to food safety
  • Cost/Dangers of Poor Food Hygiene
  • The Law relating to Food Handlers (Introduce the law and refer to module 6)
  • The Law relating to Food Business Owners (Introduce the law and refer to module 7)
  • Powers of the Local Authorities
  • Role of the Environmental Health Officer (EHO)
  • Prosecution
  • Due Diligence (Examples of Due Diligence)
  • Food Hygiene Ratings Scheme and Food Standard Agency
  • Summary
  • Assessment

Module 11:
Bacteria and Microbiological Hazards

  • Bacteria
  • Sources and vehicles of bacterial contamination
  • How do bacteria multiply?
  • What do bacteria need to multiply?
  • Cross-contamination
  • Bacteria and the Danger Zone
  • How to prevent bacterial contamination
  • Viruses
  • Moulds
  • High-risk foods and Low-risk foods for biological hazards
  • Summary
  • Assessment

Module 12:
Physical, Chemical and Allergenic Hazards

  • Physical Contamination
  • Types of physical contamination
  • Prevention and controlling physical contamination
  • Chemical hazards and controlling chemical contamination
  • Allergenic hazards and controlling allergens
  • Food allergy vs. food intolerance
  • Anaphylactic shock
  • Allergen law
  • Summary
  • Assessment

Module 13:
Food Poisoning and Control Measures

Food Poisoning:

  • Definition and types of food poisoning
  • Foodborne diseases
  • Causes of food poisoning

Control Measures:

  • Cooking Food
  • Hot-holding Food
  • Cooling Hot Food
  • Thawing Frozen Food
  • Reheating Food
  • Checking Temperatures
  • Where things go wrong
  • Summary
  • Assessment

Module 14:
Handling Service Using Technology

  • Point-of-Sale Systems
  • Online Reservation Systems
  • The Effective Use of Email
  • Ordering Food Online
  • Summary

Module 15:
Teamwork and Daily Routine of a Restaurant

  • Opening and Closing Procedures
  • The Daily Pattern
  • Preparation of Service
  • Teamwork
  • Summary

Module 16:
Customer Relations and Marketing Policy

  • Introduction to Customer Satisfaction
  • Recognising Unsatisfied Customers
  • Handling Complaints
  • Turning Unsatisfied Customers into Repeat Customers
  • Promoting Customer Satisfaction
  • Finding Your Target Market
  • Promotional Material
  • Promoting Restaurants Online
  • Summary

Who is this course for?

The Restaurant Management is ideal for those who already work in this sector or are an aspiring professional. This Restaurant Management course is designed to enhance your expertise and boost your CV.


All students who successfully complete the Restaurant Management course can instantly download their free e-certificate. You can also purchase a hard copy of the Restaurant Management course certificate, which will be delivered by post for £9.99.


The Restaurant Management is open to all students and has no formal entry requirements. To study the Restaurant Management course, all you need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

This Restaurant Management course will assist you to get your desired job in the relevant field. The course will also progress your career, regardless of your present job status. You could explore a number of job roles for you to fill as you complete this course.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.