The online Restaurant Hospitality course has been designed to help those who currently work in or aspire to work in the restaurant or catering sector to provider greater levels of customer satisfaction.
The online Restaurant Hospitality course will teach learner with essential knowledge of how to provide greater levels of hospitality to customers. Covering the entire customer dining experience and reflecting on how each element of the dining process can be improved, this course is suitable for anyone who wants to work in the restaurant and catering sectors, in addition to those currently working in the field who want to boost their knowledge.
As part of this Restaurant Hospitality course learners will understand how to effectively and confidently greet guests in the restaurant, take customer orders making specific recommendations to the menu, how to provide prompt serving of food and offer guests an outstanding level of customer service.
The course is split into the following modules:
- Introduction to Restaurant Hospitality
~ What hospitality means
~ How it’s involved in the food industry
~ How restaurant hospitality is important
- Tips for Restaurant Hospitality
~ Top tips to help improve restaurant hospitality
- What to avoid when it comes to Restaurant Hospitality
~ Top 10 things to avoid
~ Examples of bad restaurant hospitality
- Restaurant Responsibilities
~ Tasks that restaurant employees handle
~ How tasks account to adequate hospitality
- The Correct Etiquette.
~ The importance of manners
- Final Assessment
To assess the learners ability and knowledge to effective understand the topics contained within the Restaurant Hospitality course, the course features a number of end of module interactive quiz questions.
Additionally, at the end of the Restaurant Hospitality course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
On successful completion of this Restaurant Hospitality course learners will receive an Oplex Careers CPD Certificate of Achievement award.
This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.
This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Restaurant Hospitality course.
The online Restaurant Hospitality course requires 30 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.
Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.
When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.
As part of the Restaurant Hospitality course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.