Restaurant and Hospitality Management Diploma Level 3 *Early Christmas Offer Only £21*

Our Restaurant and Hospitality Management Diploma Level 3 is the Best Selling online Restaurant Hospitality and Management Diploma course and is the perfect course for anyone looking to work in the restaurant and catering/hospitality industry or develop their existing knowledge in this prospering sector.

This course covers everything you need to know from Hospitality through to the role of a restaurant manager and this accredited course is designed with 43 units teaching you everything you need to succeed in this profession. The course can be studied part time and you can study at your own pace.

If you require any study support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Key features of the course:

• Lifetime access to the course
• No hidden fees, only pay the price of the course which includes exam fees.
• Recognised qualification upon successful completion of the course
• Study from anywhere, anytime, whenever it is convenient for you.
• Affordable and engaging e-learning study materials
• Study at your own pace from tablet, PC or smartphone
• Online tutor support when you are in need.

Learning Outcomes:

• Understand the basic hospitality for front desks covering the right ways of serving your customers, communicating with them effectively, and more.
• Learn how to provide excellent customer service.
• Know to manage customer complaints.
• Explore the strategies of handling difficult clients.
• Learn the basic telephone etiquette and know how to handle telephone calls eloquently and professionally that will grab the attention of the customers.
• Master the strategies of providing the right body language for the right situation.
• Understand the role of a restaurant manager and explore the duties and responsibilities of the restaurant manager.
• Learn how to deal with the business side of the restaurant, the front-of-house, the general housekeeping, and more.
• You will also learn the various types of dining establishments, and how this will change the management styles.
• Know how to deal with different restaurant layouts and know how to assign and divide the staff to cope with the layout.
• Master the strategies of greeting the customers, managing and handling them, arranging the right sitting place for them, taking their orders, and finally serving them.
• Learn to manage the employee, and know how to hire the right applicants, and train them so that they can adjust the new environment, how to write an employee handbook, and how to choose and create the sophisticated uniform for your employee.
• Learn how to select and price the menu and understand the menu properly.
• Master the strategies of branding, restaurant marketing, creating the mission statements, and promoting or boosting your service.

Course Curriculum

Starting a Restaurant

• Are you ready for the challenge?
• How to decide on a concept
• Designing your restaurant
• Friends and family
• Writing a Business Plan
• Insurance
• Restaurant Organizations that you need to check out.
• What are the best Catering Industry Trade Shows?

Managing a Restaurant

• Managing Yourself
• Managing Others
• Managing Your Money
• Managing Your Food and Supplies
• Managing Everything Else

Starting Food Catering

• Where You Work
• Health and safety
• Staff, Suppliers and Transport
• Food Hygiene
• Rules about Menus
• Paperwork and Finances
• Law

Food Business

• Food Business Basics
• Put Together Your Business Concept
• Identify your Target Market
• Identify Your Competition
• Write A Mission Statement
• Downline Basics
• Equipment And Supplies
• Marketing And Quality Control
• Wrapping Up

Hospitality

• Introduction to Hospitality
• Characteristics of the Hospitality Industry
• Relationship Between the Hospitality Industry and Tourism
• Types of Accommodation
• Types of Room
• Types of Hotel Guests

Hospitality Management

• Introduction to Hospitality Management
• Influences Which Affect the Industry
• The Development of the Hospitality Industry
• Hospitality Brands
• Accommodation
• Food Service
• Successful Quality Management

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Restaurant and Hospitality Management Diploma Level 3 Course. Certificate will be produced in PDF format at an additional cost and sent by email.

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Some of Reed students commented on our Restaurant and Hospitality Management Diploma Course:

Clarke

Highly Recommended!

Everything is very easy and detailed. I thoroughly enjoyed this whole course as it covers everything you need to know to start your career. I am very happy and will recommend this course to friends and family.

Gregory

Their student support is just amazing. I have called a few times with some questions and was served very efficiently and cordially. The course itself is just brilliant!