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Residential Lettings

Level 4 Endorsed Advanced Certificate | 120 CPD Points I Exam & Tutor Support Included | 24x7 Instant Access

One Education


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£14 inc VAT (was £425)
Offer ends 26 July 2021
Study method
Online, self-paced
310 hours
Access to content
12 months
No formal qualification
120 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

63 students purchased this course

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Our Residential Lettings Course course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. The Residential Lettings Course course is also accredited by CPD, with 120 CPD points available to you as proof of your achievement.

Gain a complete understanding of how to be an outstanding Letting Agent or run your team in a successful Letting Agency. Enrol in this comprehensive and innovative course and let us guide you towards a lucrative and ever-growing business field. This interactive training package will cover all the duties and responsibilities that a good Residential Letting Agent will need to uphold and adhere to. By studying these online learning modules, you’ll know every UK regulation and protocol that you’ll need to be a success in this marketplace.

Why People Enrol this Residential Lettings Course Course From One Education:

  • Eligibility for an Endorsed certificate upon successful completion of the Residential Lettings Course course
  • Learning materials of our Residential Lettings Course course contains engaging voiceover and visual elements for your comfort
  • Get 24/7 access to all Residential Lettings Course course content for a full year
  • Complete the Residential Lettings Course course at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)
  • Efficient assessments and instant results upon completion of our Residential Lettings Course course



120 CPD hours / points
Accredited by CPD Accreditation Group

Course media


This Residential Lettings Course course is designed with the following modules:

Module 1: A Look Inside a Letting Agency

  • What Is a Letting Agency?
  • Who Is a Letting Agent?
  • What Are the Types of Letting Agencies?
  • What Are the Records that a Letting Agent Keeps?
  • What Are the Staffing Requirements of a Letting Agency
  • What Are the Questions Landlord/ Property Owner Asks before Hiring
  • What Are The Specific Services Offered by Letting Agencies?
  • What Are the Skills & Qualities for Running a Letting Agency

Module 2: Operating Cost

  • General Operating Cost
  • Fees and Charges for Tenants & Landlords
  • How a Letting Agent Makes Money?

Module 3: Legal Requirement for Letting Agents

  • Registering with a Redress Scheme
  • Tenant Fees Act
  • GDPR for Letting Agent
  • Tenancy Deposit Protection
  • Safety Requirements and Energy Performance Certificate (EPC)
  • Gas and Electric appliances
  • Smoke and Carbon Monoxide Alarms
  • Energy Efficiency
  • Water Safety
  • The Non-resident Landlords Scheme

Module 4 – Listing Properties and Marketing

  • Registering Landlord and Property Details
  • Property Valuations and Appraisals
  • Consents to Let the Property
  • Advice on Presentation of the Property
  • The Sales Pitch
  • Information to Record
  • Photographs
  • Creating Eye-catching Adverts for Properties
  • Service Agreements
  • Property Details Form
  • Verifying Ownership of the Property

Module 5 – The Letting Process and Tenancy Agreement

  • Registering Potential Applicants’ Details
  • Viewings
  • Safety and Security
  • Processing Applications
  • Inventory and Schedule of Condition
  • Tenancy Agreements and Types of Tenancy
  • Executing the Tenancy Agreement
  • Other Documents
  • Check-In Process
  • Post-Check-In Procedures
  • Serving Notice and Notice Periods

Module 6 – The Property Management Process

  • Property Management Overview
  • Rent Collection
  • Dealing with Late Payments
  • Property Inspections
  • Maintenance and Repairs
  • Qualifying Suitable Contractors
  • Planning for Maintenance Work
  • Major Works
  • Paying Contractors
  • Tenancy Renewals
  • Rental Increases
  • Check-Out Process
  • Claims for Dilapidations
  • Returning the Deposit
  • Dealing with Problem Tenants and Other Issues
  • Useful Resources

Module 7 - Keeping Tenants Long Term

  • Make a Good First Impression
  • Happy Tenants Means Lower Turnover
  • What Makes Tenants Happy?
  • Respecting Your Tenants’ Privacy
  • Increasing the Rent
  • Renewing the Lease
  • Showing Appreciation for Tenants

How is the Residential Lettings Course Course assessed?

To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.

When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the Residential Lettings Course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £89
  • International: £89 + £10 (postal charge) = £99

CPD & IAO Accredited Certification from One Education

After successfully completing this Residential Lettings Course, you will qualify for the CPD & IAO accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying —

  • PDF Certificate: £9
  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Who is this course for?

This Residential Lettings Course course is ideal for

  • Students
  • Recent graduates
  • Job Seekers
  • Anyone interested in this topic
  • People already working in the relevant fields and want to polish their knowledge and skill.


There are no specific prerequisites to enrol in this Residential Lettings Course course. Anyone and everyone can take this course.

The Residential Lettings Course course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career path

This Residential Lettings Course course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this Residential Lettings Course course. This also increases your competency to be eligible for promotions at work.

Enrol now and take your career to the next step with One Education.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.