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Residential Letting Agent and Property Management
Apex Learning

Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
14 Videos (with subtitles and transcripts)
Duration
2.9 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • CPD Accredited Digital Certificate - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Hard Copy Certificate - £14.99
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

Build skills today. Create opportunities for tomorrow.

Free PDF Certificate | Lifetime Access | Assessment Included | Tutor Support | PDF Transcript | Free Student ID

A missed safety check, unclear tenancy clause or delayed repair can quickly turn a profitable rental into a costly dispute. As per recent reports, 4.7 million households live in England’s private rented sector, representing 19% of all households. Could you confidently guide landlords and tenants through each stage? This career-focused course develops the property, compliance, marketing and communication knowledge valued across residential lettings.

The Residential Letting Agent and Property Management course explores how letting agencies operate, charge fees and meet key legal and safety responsibilities. You will study property marketing, tenant enquiries, tenancy preparation, agreements, renewals and check-outs. The course also examines maintenance management, tenant retention, complaint handling and conflict resolution, building your understanding of how organised agents protect properties, relationships and business reputations.

Turn your interest in property into clearer professional direction. Enrol today to strengthen your understanding of residential lettings, tenancy administration and property management while supporting further training or career development across letting agencies, housing organisations, property businesses and estate-management services.

Course Curriculum of the Residential Letting Agent and Property Management course:

  • Module 01: A Deep Dive into Letting Agencies
  • Module 02: The Cost Breakdown of Letting Agencies
  • Module 03: Legal Foundations for Letting Agents
  • Module 04: Safety Standards and Regulatory Compliance
  • Module 05: Property Marketing Essentials
  • Module 06: Advanced Property Marketing Strategies
  • Module 07: Starting the Tenancy Process
  • Module 08: Finalising and Managing Tenancy Agreements
  • Module 09: Property Maintenance Essentials
  • Module 10: Advanced Property Maintenance Management
  • Module 11: Tenancy Renewals and Check-Outs
  • Module 12: Resolving Tenant Disputes and Managing Challenges
  • Module 13: Secrets to Retaining Tenants for the Long Run
  • Module 14: Communication and Conflict Resolution

Learning Outcomes of the Residential Letting Agent and Property Management course:

  • Describe how residential rental companies run and make money.
  • Identify important legal, safety and regulatory responsibilities for agents.
  • Develop effective strategies for marketing residential rental properties successfully.
  • Outline tenancy processes from initial enquiries through final agreements.
  • Evaluate maintenance, renewal and property check-out management requirements.
  • Apply communication approaches for resolving disputes and retaining tenants.

This course can support further training and career development across letting agencies, property companies, housing associations and estate-management services. Learners may explore roles involving lettings negotiation, tenancy administration, property management, housing support, maintenance coordination, valuation and client communication.

Why Choose Apex Learning as your Learning Partner?

  • Stand out by earning a CPD Accredited Certificate upon completion.
  • Gain lifetime access to the course materials and keep your skills on-check anytime.
  • Our tutors are available 24/7 to answer your questions throughout the program.
  • The program has been designed to be clear and easy to understand
  • Receive a free Student ID Card as part of the program (£10 applicable for international delivery).

Enrol now in the Residential Letting Agent and Property Management to advance your career, and use the premium study materials from Apex Learning.

Certificates

Assessment details

Assessment

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 14 Videos (with subtitles and transcripts)

Duration: 2h and 56m

Description

Begin your journey with Apex Learning right away!

This course offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Residential Letting Agent and Property Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to the Residential Letting Agent and Property Management related fields, impacting their experiences and long-term development.

The Residential Lettings course covers the essential knowledge needed for success in the lettings industry. Here's a breakdown of what you'll learn in each module:

Module 1: A Deep Dive into Letting Agencies
Learn about the structure of letting agencies, key roles, and the basics of how these agencies operate in the property market. Understand the responsibilities of agents, the different types of agencies, and how they interact with tenants and landlords.

Module 2: The Cost Breakdown of Letting Agencies
This module focuses on understanding the financial side of running a letting agency. Learn about the various costs involved, including agency fees, commissions, property maintenance, and operating expenses. You will also gain insight into how to manage costs effectively for profitability.

Module 3: Legal Foundations for Letting Agents
Gain knowledge of the legal framework governing residential lettings in the UK. You will learn about tenant rights, landlord responsibilities, lease agreements, and eviction processes, ensuring you understand the legal requirements and risks involved in lettings.

Module 4: Safety Standards and Regulatory Compliance
This module covers the necessary safety standards and regulatory requirements, such as gas safety, electrical safety, fire safety, and health and safety protocols for residential properties. You’ll understand how to maintain compliance and avoid legal pitfalls.

Module 5: Property Marketing Essentials
Learn the fundamentals of marketing properties effectively. This module covers how to write compelling property listings, use photography to highlight key features, and how to market properties to the right target audience using both traditional and digital channels.

Module 6: Advanced Property Marketing Strategies
Take your property marketing to the next level with advanced strategies. Learn how to utilise SEO, digital advertising, social media, and virtual tours to attract high-quality tenants and maximise occupancy rates.

Module 7: Starting the Tenancy Process
Understand how to begin the tenancy process, from tenant applications to background checks and viewings. Learn how to assess prospective tenants and how to ensure that both tenant and landlord expectations are met.

Module 8: Finalising and Managing Tenancy Agreements
This module teaches you how to draft, negotiate, and manage tenancy agreements, including terms, rents, and deposit regulations. Learn how to maintain a professional relationship with tenants while ensuring the interests of the landlord are protected.

Module 9: Property Maintenance Essentials
Learn how to manage property maintenance, including routine checks, repairs, and ensuring the property is in good condition for tenants. Understand the importance of maintaining communication with tenants to address maintenance issues promptly.

Module 10: Advanced Property Maintenance Management
Dive deeper into managing larger-scale maintenance operations, including handling major repairs, managing contractors, and budgeting for long-term property improvements. Learn how to ensure compliance with safety standards and regulations.

Module 11: Tenancy Renewals and Check-Outs
Understand the procedures for tenancy renewals, conducting check-outs, and inspecting properties at the end of tenancies. Learn how to manage security deposits, assess property damage, and handle tenant disputes during the move-out process.

Module 12: Resolving Tenant Disputes and Managing Challenges
Explore effective strategies for managing tenant disputes, from rent arrears to property damage. Learn how to mediate between tenants and landlords, ensuring conflicts are resolved swiftly and professionally.

Module 13: Secrets to Retaining Tenants for the Long Run
Learn the key strategies for retaining tenants long-term, including building strong tenant relationships, providing exceptional service, and addressing tenant concerns proactively to reduce turnover rates.

Module 14: Communication and Conflict Resolution
Effective communication is key to maintaining successful landlord-tenant relationships. This module covers how to communicate clearly, handle complaints, and resolve conflicts while keeping all parties satisfied.

How will I get my Certificate?

After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

  • PDF Certificate: Free (Previously it was £9.99)
  • Hard Copy Certificate: £14.99 GBP for Printed Hardcopy Certificate

So, enrol in this program now to advance your career!

Who is this course for?

This Residential Letting Agent and Property Management course is perfect for anyone eager to advance their career and gain in-depth knowledge across multiple related subjects. It’s open to learners from all backgrounds; no previous qualifications are required. Anyone committed to professional growth can enrol and start learning immediately.

Requirements

Our Residential Letting Agent and Property Management course is fully compatible with all modern devices, including PCs, Macs, laptops, tablets, and smartphones. Study online anytime, anywhere, with complete flexibility and lifetime access.

Career path

Completing the Residential Letting Agent and Property Management course will boost your CV and open doors to various job sectors.

  • Residential Letting Agent — £23,000–£40,000
  • Property Manager — £27,000–£55,000
  • Tenancy Officer — £23,000–£35,000
  • Facilities Manager — £26,000–£50,000
  • Property Valuer — £25,000–£50,000
  • General Practice Surveyor — £28,000–£60,000

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

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