Registrar, Secretary & PA Diploma

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Certificate of completion

Digital certificate - Included

MCQ/Assignment

Included in course price

This Secretary & PA Diploma Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.

Course Curriculum

***Secretary & PA Diploma***

• Module 1: Introduction to Personal Assistant
• Module 2: Business Telephone Skills
• Module 3: Representing Your Boss and Company
• Module 4: Mail Services and Shipping
• Module 5: Travel Arrangements
• Module 6: Organising Meeting and Conferences
• Module 7: Time Management
• Module 8: Record Keeping and Filing Systems
• Module 9: Business Writing Skills
• Module 10 :Organisational Skills
• Module 11: Communication Skills
• Module 12: Customer Service
• Module 13: Effective Planning and Scheduling
• Module 14: Invoicing/Petty Cash

**Receptionist Diploma**

Receptionist Diploma

• Module 1: Introduction to Reception and Receptionist
• Module 2: Business Telephone Skills
• Module 3: Representing Your Boss and Company
• Module 4: Mail Services and Shipping
• Module 5: Travel Arrangements
• Module 6: Organising Meeting and Conferences
• Module 7: Time Management
• Module 8: Record Keeping and Filing Systems
• Module 9: Business Writing Skills
• Module 10: Organisational Skills
• Module 11: Communication Skills
• Module 12: Customer Service
• Module 13: Effective Planning and Scheduling
• Module 14: Invoicing/Petty Cash
• Module 15: Business Environment

**Document Control**

Module 01: Introduction to Document Control

• What is a Document?
• What is Document Control?
• What is a Document Control System?
• Uncontrolled Documents
• Why Do You Need to Control Your Documents?
• The Purpose of Document Control

Module 02: Principles of Document Control and Elements of Document Control Environment

• The Principles of Document Control

1. Identification of Documents
2. Central Management of Documents
3. Tracking of Change

• The Elements of Document Control Environment

1. People
2. Process
3. Technology

Module 03: Document Control Lifecycle

• Creation
• Review
• Approval
• Usage
• Archival and Disposal

Module 04: Document Control Strategies and Instruments

• Strategies of Document Control
• Document Workflow Management System
• Instruments For Controlling Documents
• Folder Structure Management
• The Role of the Document Controllers

Module 05: Document Management

• Considerations in Document Numbering Design
• Document Numbering Schemes
• Document Templates
• Naming Conventions
• Glossary
• Metadata
• Document Revisions

Module 06: Quality Assurance and Controlling Quality of Documents

• Advantages of Document Control
• Disadvantages of Document Control
• Challenges in Document Control
• Document Quality Assurance
• Controlling Quality of Documents

Module 07: Project Document Control

• What is Project Document Control?
• Document Lifecycle in Projects
• Activities in Project Document Control
• Challenges in Project Document Control

Module 08: Electronic Document Management Systems and Soft Copy Documentation

• What Is an Electronic Document Control System?
• Document Constituents
• Document Description Requirements
• Languages of Document Description
• Electronic Document Processing Systems
• Advantages of Electronic Document Control

**Data Entry Administrator**

Making Data Entry Jobs Easier

• Introduction to Data Entry
• Using the Computer for Data Entry
• Common Rules and Guidelines for Data Entry
• Using Excel for Efficient Data Entry
• Using Excel’s Flash Fill and Autofill to Automate Data Entry
• How to Create a Data Entry Form in Excel?
• Using Statistics Packages in Data Entry

Getting Started with Microsoft Office Excel 2016

• Navigate the Excel User Interface
• Use Excel Commands
• Create and Save a Basic Workbook
• Enter Cell Data
• Use Excel Help

Performing Calculations

• Create Worksheet Formulas
• Insert Functions
• Reuse Formulas and Functions

Modifying a Worksheet

• Insert, Delete, and Adjust Cells, Columns, and Rows
• Search for and Replace Data
• Use Proofing and Research Tools

Formatting a Worksheet

• Apply Text Formats
• Apply Number Format
• Align Cell Contents
• Apply Styles and Themes
• Apply Basic Conditional Formatting
• Create and Use Templates

Printing Workbooks

• Preview and Print a Workbook
• Set Up the Page Layout
• Configure Headers and Footers

Managing Workbooks

• Manage Worksheets
• Manage Workbook and Worksheet Views
• Manage Workbook Properties

This course is suitable for —

• Students
• Recent graduates
• Job Seekers
• Office Administrator
• Team Coordinator
• Project Administrator
• Virtual Assistant
• Human Resources Assistant
• Marketing Assistant
• Sales Administrator
• Customer Service Representative
• Database Administrator
• Accounts Administrator

There is no formal qualification needed for this course.

• Secretary
• Personal Assistant (PA)
• Executive Assistant
• Office Manager
• Administrative Coordinator
• Administrative Assistant
• Receptionist
• Event Planner
• Legal Secretary
• Medical Secretary