The Receptionist Certificate course is key to ensure that on the ground level the office is run correctly.
Monitor the maintenance of a clean and safe reception area as per organisational requirements. Implementation of the housekeeping standards are maintained according to workplace policy. Housekeeping operations are maintained to ensure no disruption to operational services. Areas not meeting the required standards are identified and recorded for possible remedial action. Actions and procedures required to rectify substandard areas are instituted and monitored to ensure minimum standards are met.
The course fee covers registration, learning materials, assessment and certification. The certificate is sent out to the students within 24 hours of course completion.
On the completion of the course, the students will be awarded the
Receptionist Training Certificate Level 4
The course is accredited by The CPD Qualifications Group.
This course does not involve any written exams. students need to answer 4-6 assignment questions to complete the course, the answers will be in the form of written work. students can write the answers in their own time. Each answer need to be 200 words ( 1 Page ). once the answers are submitted, the tutor will check and assess the work.
The course can be completed in a very short time, it totally depends on the life style of the learners. Also, there is no pressure on students to complete the course on fast mode, the course is valid for 12 months, so students can complete the course with complete peace of mind and with no pressure at all.
Presentation of reception area is maintained according to organisational standards. Areas of non-conformance are identified, noted and recorded for possible remedial action. Remedial actions are identified and presented for implementation. Areas of improvement are communicated to incumbents.
After the completion of this course, the learners will be able to learn :
- Reception Management
- Core Reception Skills
- Getting your desk organised
- Phone Handling
- Hygiene, clothing & image
Who is this course for?
Any one who works or wants to work as a company or organisation receptionist.
No previous knowledge required.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.