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Receptionist Skills

New Year Gift (50% Off on Certificates, FREE Microsoft Excel Course) |CPD & IAO Accredited |7 CPD Points| Tutor Support


Skill Up

Summary

Price
Save 95%
£10 inc VAT (was £249)
Offer ends 22 January 2021
Study method
Online, self-paced
Duration
7 hours
Access to content
365 days
Qualification
No formal qualification
CPD
7 CPD hours / points
Additional info
  • Tutor is available to students

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Overview

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation.

Skill Up experts specially designed this Receptionist Skills to provide a strong command of Receptionist Skills as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course.

Through this Receptionist Skills, you will gain both practical and theoretical understanding of Receptionist Skillsthat will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.

Meanwhile, in this Receptionist Skills experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.

We know one course is never enough to really grasp a topic. For your learning pleasure, SkillUP brings you Receptionist Skills. Join us for the most comprehensive learning experience you’ll find at a drastically reduced price.

Why choose Receptionist Skills

  • 100% online program
  • No time limits. learn at your own pace.
  • Expert Instructors/Professional Trainers
  • A multinational student base
  • Video lessons
  • Further reading where necessary
  • Up-to-date curriculum and effective guidelines.
  • CPD Accredited Certification.
  • Instant Digital Certificate (Hardcopy available on-demand)

Learning Benefits:

  • One step ahead to pursue your dream job
  • Get confident with the combination of abilities, qualities and experiences you can apply to perform tasks well
  • Get a deep understanding of the HR Virtual Interview Techniques just in hours not years
  • Familiar yourself with the recent development and updates of the relevant industry
  • Know how to use your theoretical and practical knowledge to adapt in any working environment
  • Get help from our expert tutors anytime you need
  • Access to course contents that are designed and prepared by industry professionals
  • Study at your convenient time and from wherever you want

CPD

7 CPD hours / points
Accredited by CPD Accreditation Group

Course media

Description

****Course Curriculum ****

***Receptionist Skills***

Module 1: Introduction to Reception and Receptionist

  • Introduction to the Module
  • Topics to be Covered
  • Job Requirements and Work Environment
  • 21st Century Skills for a Receptionist
  • Duties and Responsibilities
  • Cover Letter and Resume for Receptionist
    • Format of a Receptionist Cover letter
    • Tips for Writing an Effective Cover Letter
    • Elements of a Resume
    • Steps for Writing a Resume
  • Summary

Module 2: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skills
  • Telephone Courtesy Tips
  • Domestic and International Calls
  • Voice-Mail Courtesy
  • Summary

Module 3: Representing Your Boss and Company

  • Competence
  • Professionalism
  • Reflecting Brand Values
  • Working Toward Company Objectives
  • Summary

Module 4: Mail Services and Shipping

  • The Office Mail
  • Mailing and Shipping Details
  • Royal Mail Services
  • Alternatives to Royal Mail
  • Summary

Module 5: Travel Arrangements

  • Business Travel
  • Hotel Reservations
  • Transportation Reservations
  • Itinerary and Trip Checklist
  • International Travel
  • Summary

Module 6: Organising Meeting and Conferences

  • Meeting Arrangements
  • Types of Meeting
  • Corporate Minutes
  • Conferences
  • Planning Conferences
  • Preparing Conference Materials
  • During and After Conferences
  • Conference Notes
  • Summary

Module 7: Time Management

Module 8: Record Keeping and Filing Systems

Module 9: Business Writing Skills

Module 10: Organisational Skills

Module 11: Communication Skills

Module 12: Customer Service

Module 13: Effective Planning and Scheduling

Module 14: Invoicing/Petty Cash

Assessment

After completing all the modules of the Receptionist Skills course, your learning will be assessed by an automated multiple-choice based exam. You may choose to participate in a Mock Exam before attending the course completion Final Exam with no extra cost.

Certificate:

Now you can get the Course Completion Certificate from Skill Up at a 50% reduced price. The PDF version is for only £4.5 (Previously £9) and the Hard Copy is for only £7.5 (Previously £15), while both version will cost you £12 (Previously £24) only.

Who is this course for?

Existing professionals or newbies who work in this field can amplify their skills & knowledge of this topic with our internationally-recognised Receptionist Skills training, and it could make all the difference in escalating your career graph.

We know what Modern Online Learners are looking for – flexibility and accessibility. All of our courses are crafted and designed with those two words in mind. Grab a smart device or log in to your desktop to access our premium course contents. Don’t worry, our expert tutors and student assistants will be there for round the clock.

If you desire to learn and climb the ladder of success with your learning, we won’t ask for any specific prior education or experience. Enrol now in Receptionist Skills and start your learning journey.

Requirements

  • Anyone from any academic background can take this course.
  • Access to any internet-enabled smart device.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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