Receptionist: Reception - CPD Certified Course

Inspire London College Ltd

Quiz based assessment

Included in course price

Receptionist - Reception Skills - receptionist diploma

Receptionist : Reception Skills by CPD | 24/7 Tutor Support | Quiz Based Exam Included | 150 CPD Credits

Modules Outline

Module 1: Executive and Personal Assistant

Module 2: Business Writing Skills

Module 3: Communication Strategies

Module 4: Customer Support

Module 5: Meeting Management

Module 6: Organisational Skills

Module 7: Presentation Skills

Module 8: Time Management

Module 9: Telephone Etiquette

Module 10: Basic Soft Skills

Module 11: Introduction to front office and its functions

Module 12: Front Office Staff, Ranks and Responsibilities

Module 13: Reception Reservation and Guest Registration Process

Module 14: Reception Accounting and Communication Management

Module 15: Microsoft Office

Course / Training Format

After successful enrolment on receptionist diploma, the learner will get access to Inspire London College Moodle, where all the study material / Training Manual will be available. Moodle can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of Office Admin and Reception Skills - Training Manual.

Assessment

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Office Admin and Reception Skills - Final Test, you will have the opportunity to test your proficiency with an Office Admin and Reception Skills - Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course, these are included in the course price.

Duration

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via Moodle for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

Certification

Upon successfully passing the course, Learner needs to pay for CPD Certificate of Completion either in PDF format or Hardcopy From ILC.

CPD Certificate of Completion (PDF format) = £50

CPD Certificate of Completion (Hardcopy) = £75 + postage charges £15 = £90

Without any prior knowledge of Level 7 Diploma in Office Admin and Reception Skills, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about learning Management can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.

There are no precise requirements for the Level 7 Diploma in Office Admin and Reception Skills as no prior knowledge and experience of Management is required.

Students seeking to enroll for this course should meet the following requirements;

• Basic knowledge of English Language & Basic Computer Skills
• Be age 16 years or above

After completing the course in Office Admin and Reception Skills, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

There are currently no Q&As for this course. Be the first to ask a question.