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Receptionist - Reception Training

CPD UK Certified | Interactive Audiovisual Lessons & Exam | Instant Result | 24x7 Access | Tutor Support

One Education


£12 inc VAT
Study method
7 hours · Self-paced
Access to content
12 months
No formal qualification
10 CPD hours / points
  • Certificate of completion - £9
  • Certificate of completion - £15
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

15 students purchased this course

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Meeting and greeting clients, booking meetings, arranging couriers, keeping the reception area tidy, answering and forwarding phone calls, screening phone calls – do you think you are capable of doing these tasks on a regular basis? Then being a Receptionist is just perfect for you.

This training is suitable for anyone wishing to obtain the skills and knowledge required to work efficiently in today’s busy office environment. The course has been specifically designed so that you can develop practical administrative and office skills for modern workplaces and businesses.

This comprehensive Receptionist course covers every office skill you’ll need for starting your career as a personal assistant, receptionist, or administrative assistant. Enrol today and take a step ahead into a bright future.

Key Topics

  • Reception and Receptionist
  • Business Telephone Skills
  • Representing Your Boss and Company
  • Mail Services
  • Shipping Services
  • Travel Arrangements
  • Meeting Arrangements
  • Conferences Arrangements
  • Manage Your Time
  • Record Keeping
  • Filing Systems
  • Business Writing
  • Organising Skills
  • Communication Skills
  • Customer Care
  • Planning and Scheduling
  • Invoicing/Petty Cash


Certificate of completion

Digital certificate - £9

Certificate of completion

Hard copy certificate - £15

CPD Certification Service Accredited Certification

  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25


10 CPD hours / points
Accredited by The CPD Certification Service

Course media


Enrol now to learn everything you need to know about Receptionist Skills, how to develop your abilities in this sector, and be confident in your depth of knowledge with One Education on your side!


  • Expert Support
  • Dedicated tutor support and 24/7
  • Customer support available
  • Engaging voiceover and visual elements
  • Get 24/7 access to all Receptionist Training content for a full year.

Meet the Accreditation

The CPD Certification Service (CPD UK) assures the Receptionist's Skills and learning activities are relevant, reliable, and up to date.

Assessment of Receptionist Skills Course

  • MCQ test
  • Get 60% marks to pass

Exam & Retakes:

It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.


Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

Who is this course for?

This Receptionist course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.


This Receptionist course is designed for everyone. There are no formal entry requirements, so anyone is welcome to join.

Career path

Successful completion of the Receptionist Course will equip learners with many invaluable skills and provide them with an opportunity to seize great opportunities.

  • Receptionist Administrator
  • Receptionist / Administrator
  • School Administrator and Receptionist
  • Front Desk Receptionist
  • Front Desk Administrator

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.