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Receptionist: Office Admin and Reception Training
UK Professional Development Academy LTD

Level 5 Diploma in Receptionist and Front of House Management, with our interactive Level 5 course

Summary

Price
£19 inc VAT
Study method
Online
Course format
Reading material - PDF/e-book
Duration
4 weeks · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
100 CPD hours / points
CPD What's this?
Certificates
  • Level 5 Diploma in Receptionist and Front of House Management - £42
  • Level 5 Diploma in Receptionist and Front of House Management - £74
Assessment details
  • Quiz Based Assessment (included in price)
Additional info
  • Tutor is available to students
64 students purchased this course

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AI overview

AI generated content may contain mistakes

This comprehensive Receptionist: Office Admin and Reception Training course equips learners with the essential skills to excel as a receptionist, including customer service, communication strategies, and front office management.

What you'll learn
  • Customer interaction and telephone etiquette
  • Time management and organizational skills
  • Business writing and communication strategies
  • Front office management and HR fundamentals
Who the course is for
  • Suitable for those with or without prior receptionist experience, aged 16 and above
  • Requires a solid understanding of the English language
  • Ideal for those seeking a career as a receptionist or in front office management
Key features
  • Delivered entirely online, providing maximum flexibility for learners
  • Suitable for learners wanting flexibility around their commitments
Skills & outcomes
  • This is a skills-based course designed to build practical knowledge and expertise in receptionist and front office management
  • The skills covered can be beneficial for roles in administration, customer service, and front office operations
  • Includes 100 CPD (Continuing Professional Development) points

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Overview

Level 5 Diploma in Receptionist and Front of House Management

A receptionist is an employee of a business tasked with greeting guests, answering phones, and directing them to appropriate people within the organisation.

UKPDA offers the Receptionist and front office management course designed to help you develop the skills needed for a position as an office receptionist. Through the Receptionist : Office Admin and Reception Training course, you will learn everything from the basics of customer interaction, time management, telephone etiquette, communication strategies, business writing skills and much more. This Receptionist: Office Admin and Reception Training course is designed to serve as a foundation for your career in the front office management field.

A specialist designs receptionist and Front of House Management course by considering the need of both the job seekers and people already working with established businesses, which covers most of your professional needs in the field of Admin, Secretarial & PA.

The Receptionist : Office Admin and Reception Training course will help you learn from scratch and take you to a higher level of professionalism.

Receptionist:Office Admin and Reception skills diploma, level 7 diploma in Receptionist skills, Receptionist Certificate of achievement. This Office Admin and Receptionist skills diploma comes with easy-to-understand e-learning material. This Receptionist diploma are CPD Accredited with 100 CPD credits.

Certificates

Level 5 Diploma in Receptionist and Front of House Management

Digital certificate - £42

Level 5 Diploma in Receptionist and Front of House Management

Hard copy certificate - £74

Hard Copy Certificate (International learners): £79 (including postage)

Assessment details

Quiz Based Assessment

Included in course price

CPD

100 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media

Description

Course Outline

The Level Receptionist and Front of house management course are based on 100 CPD points. Therefore, Learner must need to complete the following modules given below.

Modules Outline

  • Executive and Personal Assistant
  • Administrative Support
  • Organisational Skills
  • Presentation Skills
  • Business Writing Skills
  • Communication Strategies
  • Customer Support
  • Time Management
  • Telephone Etiquette
  • Human Resource Management

Receptionist- Certificate

Upon successfully passing the Receptionist course, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Who is this course for?

Receptionist Training

Without any prior knowledge of Receptionist and Front of House Management, the learners can take this Receptionist training course, and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Receptionist can take the Receptionist course. There are no specific deadlines for admission, and you can enrol anytime on this Receptionist course.

Requirements

Receptionist Training

There are no precise requirements for Receptionist : Office Admin and Reception Training Certificate as no prior knowledge and experience of Receptionist is required.

Students seeking to enrol in this Receptionist course should meet the following requirements;

  • Be aged 16 years or above
  • Solid knowledge of English Language

Career path

Receptionist Training

After completing the Receptionist: Office Admin and Reception Training course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant Receptionist sector.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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