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Receptionist: Office Admin and Reception Training - CPD Certified cover image

Receptionist: Office Admin and Reception Training - CPD Certified
Academy for Health & Fitness

Level 5 QLS Endorsed & CPD Certified| 5 in 1 Exclusive Bundle! | 180 CPD Points | Free PDF Certificate | Lifetime access

Summary

Price
Save 11%
£39.99 inc VAT (was £45)
Offer ends 08 December 2025
Study method
Online
Course format
Video
Duration
27 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
180 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD Accredited Digital Certificate - Free
  • CPD Accredited Hard Copy Certificate - £29.99
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students
8 students purchased this course

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AI summary

This comprehensive Receptionist: Office Admin and Reception Training bundle equips you with the essential skills to excel as a receptionist and office administrator, covering communication, phone etiquette, administrative tasks, UK employment law, customer service, and Microsoft Office.

What you'll learn
  • Master professional communication and telephone etiquette
  • Gain a strong understanding of UK employment law and best practices
  • Enhance customer service skills to build strong client relationships
  • Learn effective minute-taking techniques for accurate meeting records
  • Achieve proficiency in Microsoft Office applications for efficient workflow
Who the course is for
  • Newcomers to office administration
  • Career changers
  • Individuals seeking upskilling
Key features
  • Suitable for learners wanting flexibility
  • Includes 5 premium courses for one discounted price
  • Exam included
  • 180 CPD points
Skills & outcomes
  • Skills-based course designed to build practical knowledge
  • Develop essential skills for roles such as office administrator, receptionist, and personal assistant

AI generated summary, may contain mistakes. Full details in course description.

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Overview

Flash Sale! Don't Let Year-End Deals Slip Away – Enrol Now!

Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and applied skills to excel in today's demanding workplace.

Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional!

With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free.

This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price:

  • ➽ Course 01: Diploma in Receptionist Skills at QLS Level 5
  • ➽ Course 02: Administrative Receptionist
  • ➽ Course 03: UK Employment Law
  • ➽ Course 04: Customer Service Training & Minute-Taking Administrator
  • ➽ Course 05: Complete Microsoft Office

Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight!

Learning Outcomes of Receptionist: Office Admin and Reception

  • Master professional communication for clear and impactful interactions.
  • Develop exceptional telephone etiquette for a positive first impression.
  • Gain a strong understanding of UK employment law and best practices.
  • Enhance customer service skills to build strong client relationships.
  • Learn effective minute-taking techniques for accurate meeting records.
  • Achieve proficiency in Microsoft Office applications for efficient workflow.

Why Choose Us?

  • Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception
  • Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)
  • The Receptionist: Office Admin and Reception is affordable and simple to understand
  • This course is entirely online, interactive lesson with voiceover audio
  • Get Lifetime access to the Receptionist: Office Admin and Reception course materials
  • The Receptionist: Office Admin and Reception comes with 24/7 tutor support.

Achievement

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard Copy Certificate

Hard copy certificate - £29.99

Please note that International students have to pay an additional £10 as a shipment fee.

Assessment details

Assessment

Included in course price

CPD

180 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

➽ Course 01: Diploma in Receptionist Skills at QLS Level 5

  • Introduction to Reception and Receptionist
  • Business Telephone Skills
  • Representing Your Boss and Company
  • Mail Services and Shipping
  • Travel Arrangements
  • Organising Meetings and Conferences
  • Time Management
  • Record Keeping and Filing Systems
  • Business Writing Skills
  • Organisational Skills
  • Communication Skills
  • Customer Service
  • Effective Planning and Scheduling
  • Invoicing/Petty Cash
  • Business Environment

➽ Course 02: Administrative Receptionist

  • Module 01: Introduction To Reception And Receptionist
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss And Company
  • Module 04: Mail Services And Shipping
  • Module 05: Travel Arrangements
  • Module 06: Organising Meeting And Conferences
  • Module 07: Time Management
  • Module 08: Record Keeping And Filing Systems
  • Module 09: Business Writing Skills
  • Module 10 :Organisational Skills
  • Module 11: Communication Skills
  • Module 12: Customer Service
  • Module 13: Effective Planning And Scheduling
  • Module 14: Invoicing/Petty Cash
  • Module 15: Business Environment
  • Module 16: Advanced MS Excel

➽ Course 03: UK Employment Law

  • Module 01: Basic Of Employment Law
  • Module 02: Legal Recruitment Process
  • Module 03: Employment Contracts
  • Module 04: Employee Handbook
  • Module 05: Disciplinary Procedure
  • Module 06: National Minimum Wage & National Living Wage
  • Module 07: Parental Right, Sick Pay & Pension Scheme
  • Module 08: Discrimination In The Workplace
  • Module 09: Health & Safety At Work
  • Module 10: Dismissal, Grievances And Employment Tribunals
  • Module 11: Workplace Monitoring & Data Protection

=========>>>>> And 2 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate: Free (Previously it was £12.99*5 = £65)
  • CPD Hard Copy Certificate: £29.99

Who is this course for?

Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:

  • Newcomers to office administration
  • Career changers
  • Individuals seeking upskilling

Requirements

You will not need any prior background or expertise to enrol in this bundle.

Career path

This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector.

  • Office Administrator
  • Receptionist Manager
  • Executive Assistant
  • Customer Service Representative

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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