Training Express Ltd
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The Receptionist - Essential Skills course is a best-selling bundle designed by industry experts. This office skills course covers a comprehensive range of topics, with practical guidance and step-by-step training to equip learners with the skills to excel in an office-based role. Not only will you learn how to perform fundamental office procedures, but you will be developing your professional image, too, gaining valuable communication, time management and personal development skills.
This course provides in-depth information on the role of an Administrative Assistant; however, the skills you will learn can be applied to many professions. You will familiarise with the office procedure guide, learn how to deliver winning work presentations, take concise meeting minutes, organise your binder, use body language to communicate effectively, and stay on track of your goals and deadlines.
What’s more, you’ll gain the confidence to lead others and develop your leadership style, learn how to think strategically to solve problems, deal with work-related stress and workplace conflict in a professional manner. This course has no entry requirements and can be studied on a part-time or full-time basis. Get certified online and take your career to new heights!
- Understand how to use body language effectively in a business setting
- Sharpen your time management, problem-solving and organisation skills
- Strengthen your ability to lead, monitor and supervise in a business environment
- Deal work-related stress and anxiety through practical exercises and strategies
- Learn how to take clear meeting minutes and write concise, productive notes
- Familiarise with the role and responsibilities of an Administrative Assistant
- Create winning work presentations that leave an impression on your audience
- Become an expert in workplace etiquette and professionalism
- Gain the skills to deal with workplace conflict professionally and effectively
- Develop a set of transferable and core office skills to enhance your career prospects
Key Features of Receptionist - Essential Skills
Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.
- Certified by the CPD Certification Service
- Developed by qualified first aid professionals
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
*** Additional Gifts ***
Free Coronavirus (COVID-19) Awareness Course
- Demonstrate knowledge of how COVID-19 emerged
- Understand how COVID-19 spreads and how to prevent it from spreading
- Identify the symptoms of COVID-19 and which groups of individuals are most at risk
- Comply with government health guidelines and maintain excellent hygiene
Learn how to lead effectively in any business environment, with tips and strategies for motivating your team, monitoring progress, delegating work and goal-setting. This Leadership course is ideal for new managers and team leaders who are looking to sharpen their professional image and learn some advanced techniques for career development.
Strategic Planning and Implementation
Strategic planning is one of the most important factors in achieving organisational success. In this instructor-led training course, you will familiarise with the strategic planning process, as well as learn how to outline your vision and mission, set long-term goals and incorporate strategic thinking when setting business objectives.
Effective Time Management
Knowing how to manage your time effectively allows you to work more productively and achieve more in your working day. Whether you’re a manager or aspiring professional, this Effective Time Management course will teach techniques and strategies for prioritising your workload, setting constructive goals, meeting deadlines, and much more.
Body language accounts for 55% of communication, while the tone of voice is 38% and just 7% is verbal. In the workplace, body language is so important for building your professional image and plays a big part in any management role. This course provides powerful strategies for improving body language that will help you to build strong relationships in any professional environment, make an impression in job interviews, and much more.
Master the art of communication to work effectively in a team, ace job interviews, deliver winning work presentations, and much more. In the Communication Skills course, you will gain confidence in both your personal and professional life, learning how to use body language powerfully to build strong working relationships with colleagues and clients.
Problem-Solving Skills With Critical Analysis
Every organisation faces problems and obstacles from time-to-time, but it’s knowing how to plan and find solutions that are key. Whether you’re a project manager, entry-level executive, or CEO, this course will provide you with essential critical analysis and creative skills needed to brainstorm and problem-solve effectively.
Master minute taking and learn how to write clear, productive minutes for every business meeting, with this practical training course for beginners. You will learn how to record motions and actions, write professional notes, manage attendees, and much more.
Wave goodbye to your fear of public speaking and learn how to deliver excellent work presentations that leave your audience engaged throughout. This course will you take you step-by-step through how to use visual aids in your work presentations, incorporate content and communicate with confidence, ideal for aspiring sales and marketing professionals.
This practical training course is ideal for managers, designed to help you master conflict management skills and deepen your understanding of the common types of conflicts that occur in the workplace. It introduces key strategies, advanced techniques and models that can be applied in any professional environment.
Want to know how to beat work-related stress and anxiety? This Stress Management personal development course introduces effective tools and skills for managing anxiety in your professional life, including coping strategies, important information on common anxiety triggers and guidance on when is the right time to seek extra help.
Organisational Skills Training
Does your working day lack structure? Do you struggle to meet deadlines? This Organisational Skills Trainingcourse will train you how to prioritise your workload, set goals for achieving your targets, maintain your workspace, and plenty more. Learn advanced techniques and strategies that will boost your productivity in no time!
Workplace Professionalism Certificate
Enhance your professional image in no time and learn about the importance of workplace etiquette with this best-selling Workplace Professionalism Certificate. In this professional development course, you’ll learn how to look and feel the part for a job interview, build confidence in your colleagues, and stand out from prospective employers.
Administrative Assistant Certificate
Gain the skills and credentials to provide quality administrative support in an office role, with this in-depth training course for aspiring professionals. You will learn about business etiquette, how to organise your workload, maintain files, communicate effectively in a business environment, and other key office procedures.
All of our courses are fully accredited. The content of the Workplace First Aid Training course is certified by the CPD Certification Service as conforming to the continuous professional development principles. This course provides you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Who is this course for?
This complete Office Skills training course is a must for anyone looking to gain the skills to develop their career and boost their earning potential in an office-based role. Related professions in this field include:
- Administrative Assistant
- Office Manager
- Personal Assistant (PA)
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