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Receptionist Diploma Level 5
UK Professional Development Academy LTD

Level 5 Diploma in Office Management and Reception | CPD Accredited | Quiz based exam included | 24/7 Tutor Support

Summary

Price
£19 inc VAT
Study method
Online
Course format
Reading material - PDF/e-book
Duration
4 weeks · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
100 CPD hours / points
CPD What's this?
Certificates
  • Level 5 Diploma in Office Management and Reception - £42
  • Level 5 Diploma in Office Management and Reception - £74
Assessment details
  • Quiz Based Assessment (included in price)
Additional info
  • Tutor is available to students
148 students purchased this course

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Overview

Build a Professional Career with the Level 5 Diploma in Office Management and Reception

Do you dream of becoming a confident and competent office receptionist, or would you like to refine your skills in administrative support? The Level 5 Diploma in Office Management and Reception, offered by the UK Professional Development Academy (UKPDA), is tailored for both newcomers and professionals already working in front-office or administrative roles.

Industry experts carefully design this comprehensive online programme to prepare you for real-world office management and reception tasks. Whether you're aiming to enter the job market or advance within your current position, this course provides the essential training to help you succeed.

Throughout the course, you’ll explore a wide range of topics such as:

  • Executive assistant and receptionist duties

  • Office administration procedures and best practices

  • Business etiquette, ethics, and communication skills

  • Telephone and front-desk etiquette

  • Handling office politics and workplace anxiety

  • Time management and organisational skills

Delivered through engaging e-learning modules, the course allows you to study at your own pace with no strict deadlines. Quizzes and assessments throughout the programme reinforce your learning and boost your confidence.

Upon successful completion, you'll receive a CPD-accredited Certificate of Completion from UKPDA, an excellent addition to your CV and a gateway to exciting new opportunities in the administrative sector.

Take the first step toward a successful front-office career. Enrol today and gain the practical knowledge and confidence to stand out in any professional setting.

Certificates

Level 5 Diploma in Office Management and Reception

Digital certificate - £42

Level 5 Diploma in Office Management and Reception

Hard copy certificate - £74

Hard Copy Certificate (International learners): £79 (including postage)

Assessment details

Quiz Based Assessment

Included in course price

CPD

100 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media

Description

Course Outline

Level 5 Office Management and Receptionist Diploma. To achieve a Level 5 Receptionist Diploma learners must have to achieve 10 Modules with 100 Credits to get a Certificate of Completion from the UK Professional Development Academy.

Modules Outline

  • Executive and Personal Assistant
  • Administrative Office Procedures
  • Administrative Support
  • Managing Workplace Anxiety
  • Office Politics for Managers
  • Business Acumen
  • Business Ethics
  • Business Etiquette
  • Telephone Etiquette
  • Organisational Skills

Certificate

Upon successfully passing the Receptionist Course, a learner needs to pay for the CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Who is this course for?

Without any prior knowledge of Receptionist, the learners can take this Receptionist Diploma course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Office Management can take the Receptionist Diploma. There are no specific deadlines for admission, and you can enrol anytime on this Receptionist Diploma course.

Requirements

There are no precise requirements for a Receptionist Diploma as no prior knowledge and experience of Receptionist are required.

Career path

After completing the Receptionist Diploma course, you can grip yourself with specific knowledge and skills with the highest confidence level to improve yourself and enhance the receptionist skills for your career in the relevant Receptionist sector.

  • Receptionist
  • Front Desk Receptionist
  • Receptionist Assistant
  • Medical Receptionist
  • Hotel Receptionist

Questions and answers

No questions or answers found containing ''.

Taylon asked:

What is the course format - teaching by video or are there written notes?

Answer:

Dear Taylon Thank you for your query. This course contains only PDF materials. Those who successfully complete the exam will be awarded a certificate in Advanced Diploma in Receptionist.

This was helpful. Thank you for your feedback.
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Reviews

4.3
Course rating
90%
Service
70%
Content
100%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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