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Receptionist and Organisational Skills

FREE PDF Certificate, Assessment & Tutor Support | IAO & CPD Certified Training | 10 CPD Points | Unlimited 24/7 Access


Janets

Summary

Price
Save 94%
£18 inc VAT (was £315)
Offer ends 20 January 2021
Study method
Online, self-paced
Duration
7 hours
Access to content
1 year
Qualification
No formal qualification
CPD
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Follow your dreams by enrolling on the Receptionist and Organisational Skills course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist and Organisational Skills will help you arm yourself with the qualities you need to work towards your dream job.

Study the Receptionist and Organisational Skills training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist and Organisational Skills course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.

This Receptionist and Organisational Skills course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist and Organisational Skills course through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the Receptionist and Organisational Skills course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your Receptionist and Organisational Skills course completion.

Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist and Organisational Skills course. The Receptionist and Organisational Skills course is designed by industry experts and is tailored to help you learn new skills with ease.

The Receptionist and Organisational Skills is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist and Organisational Skills when it suits you. Access the Receptionist and Organisational Skills course modules from any internet-enabled device, including computers, tablets, and smartphones.

The Receptionist and Organisational Skills course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist and Organisational Skills now and start learning instantly!

What You Get Out Of Studying Receptionist and Organisational Skills With Janets:

  • Receive a free e-certificate upon successful completion of the Receptionist and Organisational Skills course
  • Get taught by experienced, professional instructors
  • Study at a time and pace that suits your learning style
  • Get instant feedback on assessments
  • 24/7 help and advice via email or live chat
  • Get full tutor support on weekdays (Monday to Friday)

CPD

10 CPD hours / points
Accredited by CPD Accreditation Group

Course media

Description

The Receptionist and Organisational Skills training course is delivered through Janets’ online learning platform. Access the Receptionist and Organisational Skills content from any internet-enabled device whenever or wherever you want to. The Receptionist and Organisational Skills course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

Receptionist and Organisational Skills Course Curriculum:

Office Admin & Receptionist Skills

Module 1: Introduction to Reception and Receptionist

  • Introduction to the Module
  • Topics to be Covered
  • Job Requirements and Work Environment
  • 21st Century Skills for a Receptionist
  • Duties and Responsibilities
  • Cover Letter and Resume for Receptionist
  • Summary

Module 2: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skill
  • Telephone Courtesy Tips
  • Domestic and International Calls
  • Voice-Mail Courtesy
  • Summary

Module 3: Representing Your Boss and Company

  • Competence
  • Professionalism
  • Reflecting Brand Values
  • Working Toward Company Objectives
  • Summary

Module 4: Mail Services and Shipping

  • The Office Mail
  • Mailing and Shipping Details
  • Royal Mail Services
  • Summary

Module 5: Travel Arrangements

  • Business Travel
  • Hotel Reservations
  • Transportation Reservations
  • Summary

Module 6: Organising Meeting and Conferences

  • Meeting Arrangements
  • Types of Meeting
  • Summary

Module 7: Time Management

  • Introduction to Time Management
  • Managing Deadlines
  • Summary

Module 8: Record Keeping and Filing Systems

  • Keeping Accurate Records
  • Filing Systems
  • Summary

Module 9: Business Writing Skills

  • Structures of Business Documents
  • Summary

Module 10 :Organisational Skills

  • Organising Daily Work
  • Summary

Module 11: Communication Skills

  • Effective Listening Skills
  • Summary

Module 12: Customer Service

  • Introduction To Customer Service
  • Aspects of Phone Etiquette
  • Summary

Module 13: Effective Planning and Scheduling

  • Work Breakdown Structure
  • Estimation Process and Resources Alignment
  • Summary

Module 14: Invoicing/Petty Cash

  • Financial Record Keeping
  • Invoice

Method of Assessment

To successfully complete the Receptionist and Organisational Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist and Organisational Skills course. After successfully passing the Receptionist and Organisational Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist and Organisational Skills qualification.

Certification

All students who successfully complete the Receptionist and Organisational Skills course can instantly download their free e-certificate. You can also purchase a hard copy of the Receptionist and Organisational Skills course certificate, which will be delivered by post for £9.99.

Who is this course for?

The Receptionist and Organisational Skills is ideal for those who already work in this sector or are an aspiring professional. This Receptionist and Organisational Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.

Requirements

The Receptionist and Organisational Skills is open to all students and has no formal entry requirements. To study the Receptionist and Organisational Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

The Receptionist and Organisational Skills is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and Organisational Skills and gain an industry-recognised qualification that will help you excel in finding your ideal job.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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