Receptionist: Administrative Skills, Customer Service and Communication - CPD Certified

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►►► Receptionist: Administrative Skills, Customer Service and Communication - CPD Certified Admission Gifts ◄◄◄

★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★

Did you know that the role of a receptionist is one of the most in-demand administrative positions in the UK, with over 100,000 new job openings expected annually? In today's fast-paced business environment, receptionists are the backbone of office operations, responsible for managing communication, customer service, and administrative tasks. The Receptionist: Administrative Skills, Customer Service, and Communication bundle equips you with the essential skills to excel in this vital role, ensuring you stand out in the competitive job market.

This bundle covers key courses like Office Admin and Reception, Effective Communication Skills, and Professional Telephone Receptionist Training. Whether you’re looking to work in healthcare, education, or corporate settings, this training provides the skills you need to manage customer interactions, handle administrative duties, and maintain a positive office environment. With the demand for skilled receptionists rising, now is the perfect time to advance your career and make a lasting impact in any organisation.

By completing this comprehensive course, you'll be ready to take on receptionist roles with confidence, armed with advanced customer service skills and a deep understanding of administrative management.

This Receptionist: Administrative Skills, Customer Service and Communication - CPD Certified Bundle Consists of the following Premium courses:

• ⇒ Course 01: Receptionist
• ⇒ Course 02: Administrative Management
• ⇒ Course 03: Customer Service Management
• ⇒ Course 04: Effective Communication Skills
• ⇒ Course 05: Office Admin and Reception
• ⇒ Course 06: Medical Receptionist: Responsibilities and Skills
• ⇒ Course 07: Professional Telephone Receptionist Course
• ⇒ Course 08: School Receptionist
• ⇒ Course 09: Admin, Secretarial & PA – Level 7
• ⇒ Course 10: Bookkeeping and Payroll Administration Diploma
• ⇒ Course 11: Business Administration Level 3
• ⇒ Course 12: Compliance Administrator
• ⇒ Course 13: Control and Administration of Medicines Online Training Course
• ⇒ Course 14: Data Entry Administrator
• ⇒ Course 15: IT Administration and Networking
• ⇒ Course 16: Medical Secretary & Administrator Level 4
• ⇒ Course 17: Minute Taking for PA and Admin Assistants | Animated Online Course
• ⇒ Course 18: Office Skills and Administration Level 3
• ⇒ Course 19: SQL Database Administrator
• ⇒ Course 20: Leadership & Management Diploma
• ⇒ Course 21: Customer Relationship Management
• ⇒ Course 22: Customer Service for Hospitality
• ⇒ Course 23: Know Your Customer (KYC)
• ⇒ Course 24: Mastering Customer Insights
• ⇒ Course 25: Phone-Based Customer Service
• ⇒ Course 26: Sales: Psychology of Customers
• ⇒ Course 27: Operations Management
• ⇒ Course 28: Email Etiquette
• ⇒ Course 29: Time Management
• ⇒ Course 30: Business Writing

Learning Outcomes of this Receptionist Bundle:

• Develop core receptionist skills in communication and office administration
• Master customer service techniques for handling inquiries and managing client relationships
• Learn time management and effective scheduling strategies
• Gain proficiency in phone-based customer service and email etiquette
• Understand the responsibilities of a medical receptionist and other specialised roles

Why Choose Our Course?

• Receive a Free CPD Accredited Certificate upon completion of this course
• Get a free student ID card with this Training Program [Extra £9.99 charge for international shipment]
• Enjoy instant access to the course
• Learn this course from anywhere in the world
• Affordable and easy-to-understand this course
• Fully online, engaging lessons with voiceover audio
• Lifetime access to the course materials
• 24/7 tutor support to the course

Digital certificate

Digital certificate - Included

Hard copy certificate

Hard copy certificate - Included

The Receptionist: Administrative Skills, Customer Service, and Communication bundle offers a well-rounded education on key receptionist duties, equipping you with the skills to manage front-of-house operations, handle customer inquiries, and perform administrative tasks efficiently.

Course Curriculum of Receptionist: Administrative Skills, Customer Service and Communication - CPD Certified Bundle:

⇒ Course 01: Receptionist

• Module 1: Introduction to Reception and Receptionist
• Module 2: Business Telephone Skills
• Module 3: Representing Your Boss and Company
• Module 4: Mail Services and Shipping
• Module 5: Travel Arrangements
• Module 6: Organising Meeting and Conferences
• Module 7: Time Management
• Module 8: Record Keeping and Filing Systems
• Module 9: Business Writing Skills
• Module 10 :Organisational Skills
• Module 11: Communication Skills
• Module 12: Customer Service
• Module 13: Effective Planning and Scheduling
• Module 14: Invoicing/Petty Cash

⇒ Course 02: Administrative Management

• Module 01: Introduction to Office Administration
• Module 02: Skills of an Effective Administrator
• Module 03: Business Etiquette
• Module 04: Business Telephone Skills
• Module 05: Representing Your Boss and Company
• Module 06: Mail Services and Shipping
• Module 07: Travel Arrangements
• Module 08: Organising Meeting and Conferences
• Module 09: Time Management
• Module 10: Record Keeping and Filing Systems
• Module 11: Business Writing Skills
• Module 12: Organisational Skills
• Module 13: Communication Skills
• Module 14: Customer Service
• Module 15: Effective Planning and Scheduling
• Module 16: Invoicing/Petty Cash

⇒ Course 03: Customer Service Management

• Module One – Customer Service : Who We Are and What We Do
• Module Two – Customer Service : Establishing Your Attitude
• Module Three – Customer Service : Identifying and Addressing Customer Needs
• Module Four – Customer Service : Generating Return Business
• Module Five: In-Person Customer Service
• Module Six – Customer Service : Giving Customer Service over the Phone
• Module Seven – Customer Service : Providing Electronic Customer Service
• Module Eight – Customer Service : Recovering Difficult Customers
• Module Nine – Customer Service : Understanding When to Escalate

=========>>>>> And 27 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

• PDF Certificate: Free (Previously it was £9.99*30 = £299.7)

Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)

• Aspiring and current receptionists seeking to improve their skills
• Individuals looking to enter the administrative and customer service sectors
• Healthcare, education, and corporate professionals needing receptionist training
• Professionals aiming to enhance their communication and customer service capabilities

Our course is fully compatible with PC’s, Mac’s, laptops, tablets and Smartphone devices. There is no time limit for completing this course; it can be studied in your own time at your own pace.

• Receptionist (£18,000-£25,000)
• Medical Receptionist (£20,000-£28,000)
• Office Administrator (£22,000-£30,000)
• Customer Service Manager (£25,000-£40,000)

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