Switchboard Training Course

Receptionist and Switchboard Training Diploma (Level 5) – CPD Accredited

The receptionist and Switchboard Training course is designed by specialists by considering the needs of both job seekers and people already working with established businesses. It covers most of your professional needs in the fields of Admin, Secretarial & PA.

The receptionist and Switchboard Training Diploma course will help you to learn from scratch and take you to a higher level of professionalism. As you may know, Receptionist skills are important because possessing good administration skills establishes trust and professionalism in the workplace. So, if you are looking to gain various Receptionist skills, then these are your most desired courses.

Are you new to online learning?

Don’t worry. Along with providing the most professional courses, UKPDA also provides the most regular tutor support via online mediums and will guide you in every possible way to get the most out of your online course. Further to this, assessments are really challenging but interesting and will not take much of your time. You will have to read through the provided study material and attempt the Multiple Choice Questions (MCQs) afterwards.

Receptionist and Switchboard training

This Receptionist and Switchboard training course comprises various different modules and sub-modules based on higher levels. You will learn Receptionist, Executive and Personal Assistant, Receptionist Administrative, office procedures, Administrative support, Business development and succession planning, Administrative communication strategies, conflict resolution, webinar management, Development launch and learn, emotional intelligence and organizational skills.

Course Outline

The Level 5 Diploma in Receptionist and Switchboard Training course is based on 100 CPD points. Therefore, Learner must need to complete the following modules given below.

Modules Outline

• Executive and Personal Assistant
• Administrative Office Procedures
• Administrative Support
• Business Development and Succession Planning
• Communication Strategies
• Conflict Resolution
• Webinar Management
• Development Launch and Learn
• Emotional Intelligence
• Organisational Skills

Certificate

Upon successfully passing the switchboard training course, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or hard copy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Switchboard Training Course

Without any prior knowledge of Administration and Receptionist, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Admin, Secretarial or PA can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.

Switchboard Training Course

There are no precise requirements for Administration and Receptionist Certificate as no prior knowledge and experience of Admin, Secretarial & PA is required.

Students seeking to enrol in this course should meet the following requirements;

• Basic knowledge of the English Language & Basic Computer Skills
• Be aged 16 years or above

Switchboard Training Course

After completing the course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - £42

Certificate of completion

Hard copy certificate - £65