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Receptionist : Reception Training cover image

Receptionist : Reception Training
Career Education

CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support

Summary

Price
£21 inc VAT
Study method
Online, On Demand
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

The Receptionist: Reception Training course provides a structured approach to the skills required for an effective receptionist role. Covering the fundamentals of administration, communication, and organisational efficiency, this programme is designed for individuals looking to establish themselves as a corporate receptionist or strengthen their current receptionist capabilities. With a focus on administration practices, customer service, and front-desk professionalism, this course explores how a receptionist supports the wider business structure. By mastering receptionist essentials, learners will be well-prepared for roles that require attention to detail, adaptability, and polished communication.

Key takeaways:

  • Understanding the role of a receptionist in administration

  • Developing confidence as a corporate receptionist

  • Managing communication, scheduling, and enquiries effectively

  • Building professional standards for receptionist duties

  • Enhancing administration skills for long-term career growth

What You Gain Through Taking This Receptionist : Reception Training Training From Career Education

  • A FREE PDF Certificate immediately after completion from reed
  • Access to the course resources for life
  • Complete tutor support is provided
  • Simple to understand and are taught by professionals
  • 24/7 Email and live chat assistance and guidance
  • Freedom to use any device, i.e. computer, tablet, or mobile phone, to access the course on your own schedule

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

3
sections
9
lectures
0h 34m
total

    • 1: Module 1_ Effective Communication for Receptionists.docx 08:00
    • 2: Module 2_ The Administrative Role of Receptionists.docx 08:00
    • 3: Module 3_ Legal Receptionist Duties and Skills.docx 04:00
    • 4: Module 4_ Hospitality Receptionist Duties and Skills.docx 02:00
    • 5: Module 5_ What Kind of Technology do Receptionists use.docx 04:00
    • 6: Module 6_ Mastering Customer Service.docx 06:00
    • 7: Assessment -

    • 8: Review Request 01:00

    • 9: Claim Your Certificate 01:00

Course media

Description

A receptionist is often the first point of contact in any professional setting, and this course highlights why the receptionist position remains essential in modern administration. The Receptionist: Reception Training course examines how a receptionist contributes to workplace efficiency, presenting skills and knowledge that make a corporate receptionist a key part of daily operations.

Through structured content, participants will explore administration strategies, telephone etiquette, scheduling, record keeping, and reception protocols. Each section of the course reinforces the role of the receptionist in maintaining order and projecting a professional image in corporate environments. Learners will discover how a receptionist balances administration tasks with the demands of visitors, clients, and colleagues, ensuring seamless communication within an organisation.

The training also addresses the qualities that distinguish a corporate receptionist, from managing enquiries with accuracy to maintaining confidentiality. Learners will gain a clearer perspective on how receptionist duties fit into the broader scope of administration. By the end of the course, participants will have strengthened their receptionist skill set, preparing them for corporate receptionist positions in diverse sectors.

Certification

The free e-certificate will be instantly available to download for every student who completes the Receptionist : Reception Training course successfully.

Who is this course for?

  • Individuals seeking to begin a career as a receptionist

  • Jobseekers aiming to secure corporate receptionist positions

  • Professionals transitioning into administration roles

  • Office staff requiring receptionist skill development

  • Career changers considering receptionist or administration pathways

  • Employees seeking to refine corporate receptionist abilities

  • Those wishing to strengthen organisational and administration knowledge

  • Anyone interested in structured receptionist career training

Requirements

There are no official entry requirements for the Receptionist : Reception Training, and it is available to all students.

Career path

  • Corporate Receptionist – £21,000

  • Front Desk Administrator – £22,000

  • Office Receptionist – £20,500

  • Administration Assistant – £23,000

  • Corporate Office Coordinator – £24,500

  • Executive Receptionist – £25,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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