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Questioning, Listening & Face to Face Communication
ZandaX

NEW YEAR DEAL: Questioning, Listening & Face to Face Communication with ZandaX workbook & Action Plan

Summary

Price
£19.99 inc VAT
Study method
Online
Course format
Video with subtitles
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

DEVELOPMENT course option, with your own ZandaX Questioning, Listening & Face to Face Communication workbook

NEW COURSE at a SPECIAL LAUNCH PRICE: Our new generation of interactive courses with videos, exercises, case studies and scenarios, bring your learning to life: we think you'll love this course!

The price includes a fully interactive online Questioning, Listening & Face to Face Communication course, delivered in 4 targeted modules, along with your own ZandaX Questioning, Listening & Face to Face Communication workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

Course media

Description

Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face to Face Communication, Rules for Success

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Questioning, Listening & Face to Face Communication course:

About the Course
* What's in the Course?
Questioning Skills & Active Listening
* What You Will Learn * Your Objectives * Verbal Skills and Asking Questions * Open & Closed Questions: Using the Funnel * The Five Levels of Listening * Active Listening * Key Takeaways * Module Test * Interactive Workbook Download
Effective Face to Face Communication
* What You Will Learn * Your Objectives * About Face to Face Communication * Starting Off Right * Rules for Success * Key Takeaways * Module Test * Interactive Workbook Download
Course Wrap Up
* Course Summary
Workbook Download
* Interactive Workbook Download

Who is this course for?

Anyone who wants to improve the core communication skills of questioning, active listening and face to face communication, either for themselves or for their staff, and whether at work, at home or with friends.

Requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!

Career path

Just think: how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face to face?

Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.