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Quality Management


Stone River eLearning

Summary

Price
£300 inc VAT
Study method
Online, self-paced
Duration
3 Hours
Qualification
No formal qualification

14 students purchased this course

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Overview

The Quality Management course will teach the students on techniques and methodology to develop, improve and implement quality control programs at their workplace. This course will enable the students to incorporate quality in the project, prioritize the requirements to meet the end-customer’s quality requirements, implement quality assurance and quality control procedures to ensure project success. It also teaches on the development of a quality management plan. The course is based on the real-world scenarios to give the students a better understanding of what they are learning.

The Quality Management course is the next step for the students who have completed the project management course. It builds up on the knowledge gained in the project management course and focuses on the quality management aspect of project management. The quality management course opens up the avenues for career growth in the field of project management.

Available PDUs for this Course Series: 7

By completing this course series, you will earn 7 PDUs.

Available CEUs* for Course Series Completion: 7

By completing this course series, you can earn up to 7 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

What You'll Learn

  • After successfully completing this course, the students shall be able to:
  • Implement quality management in a project management process
  • Improve the quality of the product and ensure project success
  • Measure quality and apply quality assurance
  • Ensure the end-customer’s quality requirements are met
  • Develop a quality management plan for your project
  • Select the appropriate quality assurance and quality control tools for your project
  • Plan and perform a quality audit for your project

PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.

Description

Class Curriculum

Introduction
Course Introduction (0:43)
Instructor Introduction (0:52)
Chapter 01 - Concept of Quality
Introduction (0:06)
Concept of Quality Part1 (2:08)
Concept of Quality Part2 (7:26)
Grade vs. Quality (1:19)
Quality Management Part1 (0:35)
Quality Management Part2 (1:34)
Impact of Poor Quality (3:22)
Key Terms Part1 (2:51)
Key Terms Part2 (2:47)
Key Terms Part3 (1:20)
Key Terms Part4 (0:30)
Key Terms Part5 (3:27)
Key Terms Part6 (7:12)
Key Terms Part7 (1:46)
Key Terms Part8 (2:06)
The Five Major Cost Categories Part1 (1:33)
The Five Major Cost Categories Part2 (0:49)
8 Categories of Waste Part1 (3:25)
8 Categories of Waste Part2 (1:12)
8 Categories of Waste Part3 (1:04)
Responsibility (0:37)
Thought Leaders (3:53)
8.1 Plan Quality Management (4:53)
8.2 Perform Quality Assurance (1:39)
8.3 Control Quality (2:32)
Chapter 01 Quiz
Chapter 02 - Customer Input to Quality
Introduction (0:10)
Customer Input to Quality (0:06)
Customer Types (1:13)
Customer Impacts (1:00)
Defining Customer Requirements Part1 (1:21)
Defining Customer Requirements Part2 (0:35)
Defining Customer Requirements Part3 (0:21)
Project Characteristics/Attributes Part1 (4:17)
Project Characteristics/Attributes Part2 (1:26)
Chapter 02 Quiz
Chapter 03 - Plan Quality
Introduction (0:10)
Plan Quality (0:17)
Quality Planning Part 1 (0:36)
Quality Planning Part 2 (0:26)
Scope Statement Part1 (0:25)
Scope Statement Part2 (0:09)
Product Description (0:23)
Operational Definitions Part1 (0:30)
Operational Definitions Part2 (1:10)
Benchmarking (1:39)
Cause and Effect Diagrams (1:10)
Process Flowcharting (0:35)
Design of Experiments (2:09)
Quality Management Plan Part1 (0:45)
Quality Management Plan Part2 (1:02)
Types of Plans (1:08)
A Good Quality Assurance System (1:26)
Chapter 03 Quiz
Chapter 04 - Quality Control
Introduction (0:10)
Quality Control Part1 (0:22)
Quality Control Part2 (0:29)
Cost of Quality Part1 (0:23)
Cost of Quality Part2 (2:32)
7 Basic Quality Tools (0:48)
Key Concepts Part1 (0:33)
Key Concepts Part2 (0:51)
Key Concepts Part3 (1:25)
Key Concepts Part4 (1:04)
Trend Analysis (1:41)
A Good Quality System Will (0:33)
Control Charts (0:57)
Control Charts Key Terms Part1 (0:49)
Control Charts Key Terms Part2 (0:34)
In Control (2:54)
Variations Part1 (0:55)
Variations Part2 (1:15)
SIPOC Part1 (0:43)
SIPOC Part2 (0:34)
Pareto Diagrams Part1 (1:08)
Pareto Diagrams Part2 (0:29)
Statistical Sampling Terms Part1 (4:08)
Statistical Sampling Terms Part2 (0:36)
Acceptance Sampling (0:43)
Advantages of Acceptance Sampling (1:10)
Disadvantages of Acceptance Sampling (0:27)
Quality Circles (0:47)
Quality Control vs. Assurance (0:47)
Continuous Improvement (1:51)
Chapter 04 Quiz
Chapter 05 - Six Sigma
Introduction (0:10)
Six Sigma Part1 (0:17)
Six Sigma Part2 (0:31)
Six Sigma Part3 (0:34)
Performance Aspects of Six Sigma (0:56)
Defects Per Million Opportunities (0:58)
Six Sigma Advantages Part1 (0:20)
Six Sigma Advantages Part2 (0:15)
Making Six Sigma Work (1:12)
Do You Have A Six Sigma Philosophy? (1:57)
The Steps Part1 (1:09)
The Steps Part2 (0:48)
Implementing Six Sigma in Projects (2:36)
The Six Sigma Methodology (0:27)
Define (0:36)
Measure (0:38)
Analyze (0:40)
Improve (0:52)
Control (1:18)
The 6 Six Sigma Challenges - Scope (1:03)
The 6 Six Sigma Challenges - Training (0:33)
The 6 Six Sigma Challenges - Implementation Model (0:59)
The 6 Six Sigma Challenges - Communication (0:43)
The 6 Six Sigma Challenges - Measuring Progress (0:36)
The 6 Six Sigma Challenges - Risk Management (1:21)
Chapter 05 Quiz
Chapter Closure (0:10)
Course Closure (0:16)

Who is this course for?

  • Associate project managers
  • Project managers
  • IT project managers
  • Project coordinators
  • Project analysts
  • Project leaders
  • Quality assurance team members and managers

Requirements

  • The course requires the prospective students to have undertaken the “Project Management” course and have an understanding of the Project Management Institute’s terminologies and project lifecycle.
  • The course will help the project management professionals to increase their practical knowledge and incorporate quality into their project management processes.

Career path

Project Analysts

Questions and answers


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Joaquim asked:

MAY I HAVE THE CERTIFICATE SINCE I HAVE COMPLETED THE COURSE?

Answer:

Log in as a student, navigate to the course, and then click "certificate" on the left-hand sidebar.

This was helpful. Thank you for your feedback.

Joaquim asked:

I HAVE COMPLETED THE COURSE NOW, MAY I HAVE ACCESS TO DOWNLOAD THE FILES?

Answer:

Thank you for writing to us. Apologies but you can not download the files. To avoid piracy of content, we do not allow download of content.

This was helpful. Thank you for your feedback.

Joaquim asked:

Hello, I AM ATTENDING THIS COURSE, WILL YOU PROVIDE AN CERTIFICATE ON COURSE COMPLETION?

Answer:

Thank you for writing to us.Post completion of course, once you let us know,we will let you know the process to download the files.

This was helpful. Thank you for your feedback.

Cristina asked:

Is this course for me if I don't have no experience in this field at all?

Answer:

Thank you for writing to us. You can see the course description and outline and then decide as per your interest on the subject. Have a nice day!

This was helpful. Thank you for your feedback.

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