Level 3 Total Quality Management Certificate - Accredited

The Level 3 Total Quality Management Certificate program assists you to gain understanding of how organisations embed quality into organisational practices and also transform the quality of their products and services to satisfy customer needs and expectations.

This online course teaches you quality management and how to apply it in an organisation, including defining quality, determining its cost, quality strategies, standards and culture.

The course fee covers registration, learning materials (PDF/eBooks) and assessment. Certification is subject to a single payment of £15 for soft-copy and £20 for printed version payable to the UK Home College.

Quality management is a vital part of operations in all kinds of business sectors, industrial operations and government. Given the nature of today's global economy and international competition, product and service quality is critical to the success of any business or organisation.

This program is designed for people who want to work as quality control manager or people with quality control or quality management duties in their work.

Participants will be introduced to the essential mechanisms of quality management systems, including steps in creating a quality policy and developing related objectives and procedures. Students will gain a practical understanding of the general principles and frameworks of a quality management system.

The Level 3 Total Quality Management Certificate program provides an overview of quality and productivity management and how it can be applied to improve supplier, employee and customer relations within a business organisation. Focus on the four pillars of quality – planning, control, assurance and improvement – while you acquire the background, theory and analytical tools needed to increase overall quality and productivity.

After completion of this course graduates will be able to;

• Evaluate the organisational culture and change required as a precondition for the introduction of quality management
• Identify the appropriate strategies to develop quality management in manufacturing, processing, and service industries including commerce
• Design, develop and implement quality systems to suit specific organisations

Whether you’re hoping to enter the field, or are currently employed in a quality management capacity, this program provides the knowledge and skills necessary to be effective managers in the field of quality in private industry, government, educational institutions, healthcare, non-profit organisations, consulting firms and other areas.

The course is delivered online. Candidates must be 17 plus and to complete this course, students will need access to a computer or device, broadband internet and a data plan able to support online learning such as downloading content and submitting online assessments.

Graduates can work as;

• quality assurance manager
• quality assurance assistant
• environmental advisor
• quality manager
• environmental manager
• and others with a leadership role in quality assurance

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