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Quality Assurance (QA) Courses
EduXpress

CPD Accredited | 14 Trending Topics in 1 | Free PDF Certificate & Assessment | Tutor Support | Lifetime Access

Summary

Price
£109 inc VAT
Or £36.33/mo. for 3 months...
Study method
Online, On Demand 
Course format
14 Videos and 1 PDF
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • CPD-Accredited Hard Copy Certificate - Free
  • CPD-Accredited PDF Certificate - Free
  • PDF Transcript - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

★ CPD-Certified Online Course | Free Student ID Card | 24/7 Tutor Support | Lifetime Access | Instant Access ★

Certificate & Student Benefits

  • ✓ Free PDF Certificate: Claim your certificate after successfully completing the course.
  • ✓ Free PDF Transcript: Available upon successful completion.
  • ✓ Free Hard Copy Certificate: Claim one hard copy certificate after successful completion.
  • ✓ Free Student ID Card: Included with your course.

Quality Assurance (QA) Courses — Build Practical Knowledge in Quality Management, Auditing, Six Sigma & Quality Improvement with Double Certification from Reed and Edu Xpress!

Latest Update (September 2026)

Consistent quality is essential to organisations that want to deliver reliable products and services, satisfy customers, control processes, and improve performance. From manufacturing and logistics to retail, healthcare, technology, and professional services, quality-focused teams help businesses identify weaknesses, establish standards, and create more dependable ways of working. If you want to develop your understanding of Quality Assurance (QA), Quality Management, Quality Control, auditing, and continuous improvement, this course provides a broad foundation to get started.

Rather than focusing on quality as a single inspection activity, this programme explores the wider systems and practices used to maintain and improve organisational performance. You'll examine Total Quality Management (TQM), Key Performance Indicators (KPIs), quality measurement, monitoring and control, customer expectations, Six Sigma, supply chain quality, and quality audits. The course also introduces quality standards, certifications, customer satisfaction, and the implementation of Quality Management Systems (QMS).

Designed for both newcomers and professionals looking to expand their knowledge, the course can help you understand how quality objectives are translated into measurable processes and how organisations use evidence, feedback, standards, and structured improvement methods to strengthen performance.

With CPD certification and flexible online study, this Quality Assurance (QA) Training gives you an opportunity to develop knowledge that can complement roles in quality, operations, production, auditing, compliance, customer service, and process improvement.

By Completing this Quality Assurance (QA) Course, You Will:

  • Explain the fundamental principles of quality assurance and quality management.
  • Understand how Total Quality Management can support organisation-wide improvement.
  • Use the concept of KPIs to understand and evaluate quality-related performance.
  • Recognise different approaches to monitoring, controlling, measuring, and improving quality.
  • Understand how customer expectations and satisfaction influence quality objectives.
  • Develop introductory knowledge of Six Sigma and its application to process improvement.
  • Explore how quality considerations extend across supply chain activities and supplier relationships.
  • Understand the purpose of quality audits, standards, certifications, and Quality Management Systems.

Develop a broader perspective on how organisations manage quality from process control through to customer satisfaction. Enrol in the Quality Assurance (QA) Courses programme today and strengthen your professional knowledge in quality management and continuous improvement.

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Certificates

Curriculum

This course contains

Format: 14 Videos and 1 PDF

Duration: 3h and 48m

Description

The Quality Assurance (QA) Courses programme examines the systems, techniques, and management practices organisations use to establish consistent quality and drive improvement. Learners begin by exploring the relationship between quality assurance and quality management before moving into Total Quality Management, performance indicators, quality monitoring, measurement, and control methods.

A major part of the programme focuses on understanding quality from both an organisational and customer perspective. You'll explore how businesses identify customer needs, measure satisfaction, review quality performance, and use findings to inform improvement. The course also introduces Six Sigma, providing insight into a recognised approach to reducing variation and improving processes.

The later modules broaden the picture by examining supply chain management, quality auditing, quality standards and certifications, and Quality Management Systems. This gives learners a useful overview of how quality practices can be embedded into organisational processes rather than treated as an isolated function.

►►► Course Curriculum of the Quality Assurance (QA) Courses ◄◄◄

  • Module 01: Introduction to Quality Assurance (QA) & Quality Management
  • Module 02: Total Quality Management (TQM)
  • Module 03: Key Performance Indicators (KPIs)
  • Module 04: Role of Monitoring and Controlling Quality
  • Module 05: Quality Measurement and Improvement
  • Module 06: Methods of Controlling Quality
  • Module 07: Understanding Customer Expectations and Needs
  • Module 08: Six Sigma
  • Module 09: Supply Chain Management
  • Module 10: Quality Audits
  • Module 11: Customer Satisfaction
  • Module 12: Reviewing Quality
  • Module 13: Quality Standards and Certifications
  • Module 14: Implementing Quality Management Systems (QMS)

Who is this course for?

The Quality Assurance (QA) Courses programme can be useful for learners from a range of professional backgrounds, including:

  • People considering a first role in quality assurance or quality management
  • Employees involved in production, operations, or process monitoring
  • Supervisors and team leaders responsible for maintaining consistent standards
  • Professionals interested in auditing, process improvement, or organisational performance
  • Career changers and students seeking an introduction to quality-focused business practices

Please Note: This course is intended to support your personal development and expand your knowledge and skills. After completing the course, learners may choose to progress to relevant professional qualification programmes.

Requirements

No formal qualification is required to enrol in this Quality Assurance (QA) Courses programme. The course is suitable for beginners as well as learners who already have some professional experience and want to broaden their understanding of quality practices.

You will need a stable internet connection and a suitable smart device to access the online learning materials. An interest in business processes, performance improvement, customer satisfaction, or quality management will help you get the most from the programme.

Career path

By undertaking this Quality Assurance (QA) Training course, you can explore a range of career paths and pursue various employment prospects such as:

  • Quality Assurance Officer
  • Quality Control Inspector
  • Quality Manager
  • Quality Auditor
  • Quality Assurance Analyst
  • Process Improvement Specialist
  • Quality Management Coordinator
  • Operations Quality Coordinator

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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