Property Management

Level 3 Diploma I ***Black Friday Gifts - Free PDF Certificate + Free Communication Skill Course included, CPD Certified

Training Express Ltd


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£10 inc VAT (was £299)
Offer ends 25 November 2020
Study method
Online, self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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The Property Management course is ideal for anyone looking to gain the relevant skills and knowledge to kickstart a career in the property sector. It includes essential information on the UK property market, the role of a Property Manager, and fundamental duties such as letting, listing and marketing a property.

This course starts by looking at the legal requirements of Property Managers, and the Landlord/Property Manager relationship. It covers essential information on how to make a great first impression with tenants and keep tenants long-term, as well as deal with different types of tenants, from private renters to millennials.

Furthermore, the course will explore key processes and procedures for listing and marketing a property, letting a property, processing applications, and much more. By the end of the course, you will have an excellent understanding of the latest developments in the UK property market, equipped with the most in-demand skills to guarantee your career advancement.

Learning Outcomes:

By the end of the course, learners will be able to:

  • Understand the role, skills and legal requirements of Property Managers
  • List a property, carry out a property valuation, and advertise a property
  • Manage the letting process, inventory and property viewings
  • Deal with problem tenants, late payments and other issues
  • Show excellent client communication, time management and organisation skills
  • Demonstrate in-depth knowledge of changes in the UK property market
  • Maintain long-term relationships with tenants and respect their privacy
  • Identify the different types of tenancy and understand the tenancy agreement

Key Features of the Property Management Course

Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.

  • CPD accredited, quality training
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified safeguarding professionals
  • Self-paced laptop/tablet/smartphone-friendly learning
  • 24/7 Learning support and assistance

*** Additional Gifts ***

1. Free Effective Communication Strategies Course

  • Communicate effectively within a business environment
  • Understand the main barriers to effective communication
  • Express themselves well verbally and through the use of body language
  • Accurately read the non-verbal cues of those they are interacting with
  • Speak confidently, ask questions and present their ideas effectively
  • Master the art of conversation for all types of environments
  • Accredited by The CPD Certification Service
  • 4 CPD Points
  • Free E - Certificate Included

2. Free Coronavirus (COVID-19) Awareness Course

  • Demonstrate knowledge of how COVID-19 emerged
  • Understand how COVID-19 spreads and how to prevent it from spreading
  • Identify the symptoms of COVID-19 and which groups of individuals are most at risk
  • Comply with government health guidelines and maintain excellent hygiene
  • Accredited by The CPD Certification Service
  • 6 CPD Points
  • Free E - Certificate Included

*** Offer Ends Soon ***


10 CPD hours / points
Accredited by The CPD Certification Service

Course media


Course Curriculum

Module 1 - Introduction to Property Management

In module one, we will deepen our understanding of what property management is and why landlords contract property management companies. It covers legal requirements for Property Managers and the UK property market.

Module 2 – The Role and Responsibilities of a Property Manager

In module two, we will gain an in-depth understating of the role of a Property Manager, career path and the skills required to work in this industry. It includes essential information on the Landlord/Property Manager relationship.

Module 3 – Listing Properties and Marketing

In module three, we will learn the process of registering landlord and property details, making property valuations, and essential information on marketing a property.

Module 4 – The Letting Process and Tenancy Agreement

In module four, we will take an in-depth look at property viewings, types of tenancy and executing tenancy agreements, processing applications, inventory and other related topics.

Module 5 – The Property Management Process

In module five, we will deepen our understanding of the stages of property management, covering essential topics such as rent collection, contractors, tenancy renewals and rental increases.

Module 6 - Keeping Tenants Long Term

In module six, we will develop essential client communication skills, taking a look at what makes tenants happy, how to respect tenants’ privacy, and making a good first impression.

Module 7 – Regulations of Property Management

In module seven, we will explore the key principles and tasks involved in property management, such as client money protection, letting agent fees, and general information for landlords and tenants.

Module 8 – Changes in the UK Property Market: An Opportunity

In the final module, we will explore key changes in the UK property sector, with information on the emergence of co-living, generation rent and millennials, the growth of the private rented sector, and the emergency of build to rent.


All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This comprehensive training course is ideal for those who are looking to work in the property sector, specifically property management. This includes the following professions:

  • Property Manager
  • Estate Agent
  • Landlord
  • Lettings Negotiator

Questions and answers

No questions or answers found containing ''.

Sunny asked:

Does this course cover residential property or is it strictly commercial?


Hello Sunny, Thank you for your question. This course covers residential property.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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