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Professional Telephone Receptionist Course

Ends Soon: New Year Sale - Free PDF Certificate + Free COVID-19 Course included, CPD Certified | Audio Visual Training


Training Express Ltd

Summary

Price
Save 92%
£10 inc VAT (was £125)
Offer ends 03 March 2021
Study method
Online, self-paced
Duration
1 hour
Access to content
1 year
Qualification
No formal qualification
CPD
2 CPD hours / points
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

5 students purchased this course

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Overview

Professional Telephone Receptionist Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Professional Telephone Receptionist Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Key Features of the Professional Telephone Receptionist Course:

Our trusted, high quality and affordable Professional Telephone Receptionist Course trains individuals to become experts in their field.

  • Accredited by CPD
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals in the field
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

*** Additional Gifts ***

Free Coronavirus (COVID-19) Awareness Course

  • Demonstrate knowledge of how COVID-19 emerged
  • Understand how COVID-19 spreads and how to prevent it from spreading
  • Identify the symptoms of COVID-19 and which groups of individuals are most at risk
  • Comply with government health guidelines and maintain excellent hygiene
  • 5 CPD Points (Accredited by CPD)
  • Free E - Certificate included

*** (Offer Ends Soon) ***

CPD

2 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Curriculum

The detailed curriculum outline of our Professional Telephone Receptionist Course is as follows:

***Professional Telephone Receptionist Course***

Module One: Core Skills Required

  • Core Skills Required

Module Two: Self-Management (I)

  • Self-Management (I)

Module Three: Self-Management (II)

  • Self-Management (II)

Module Four: Time Management (I)

  • Time Management (I)

Module Five: Time Management (II)

  • Time Management (II)

Module Six: Organizing and Planning (I)

  • Organizing and Planning (I)

Module Seven: Organizing and Planning (II)

  • Organizing and Planning (II)

Module Eight: Communication (I)

  • Communication (I)

Module Nine: Communication (II)

  • Communication (II)

Module Ten: Additional Challenges

  • Additional Challenges

Accreditation

All of our courses, including this Professional Telephone Receptionist Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your Professional Telephone Receptionist Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Who is this course for?

Anyone with a knack for learning new skills can take this Professional Telephone Receptionist Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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