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Professional Reception and Switchboard Training


1 Training

Summary

Price
Save 97%
£10 inc VAT (was £349)
Offer ends 28 January 2020
Study method
Online, self-paced
Duration
2 Hours
Qualification
5 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price

50 students purchased this course

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Overview

This Professional Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.

Our Professional Reception and Switchboard Training offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.

Why should I choose 1Training?

  • No Hidden Fees
  • The price shown on Reed is for the whole course, including the final exam and free e-certificate.
  • Accredited qualification
  • Excellent quality video tutorials
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

Course media

Description

Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?

  • By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling.
  • Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills.
  • Having this course, you’ll learn master key Microsoft Office programs and social media handling.
  • In this course, you’ll become masters of data management and record keeping.
  • This course will gain your knowledge in Travel and Accommodation arranging.
  • On completion of this course, you’ll gain the best management and customer handling skills.
  • At the end of this course, you’ll become expert in customer service.

Course Duration:

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes.

COURSE CURRICULUM

DOWNLOAD MATERIALS

Course Materials Receptionist Training

UNITS

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

How will I be assessed?

  • At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

  • Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.

What Certification am I going to receive?

Those who successfully pass this course will be awarded a Professional Reception and Switchboard Training Certificate. Anyone eligible for certification will receive a FREE e-certificate with NO additional cost.

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • Personal assistant & Receptionist
  • Assistant for company director
  • New or Temporary staff
  • Switchboard operator & Front desk operator
  • Office clerk & Administration Assistant
  • Travel managers & tour assistants
  • Front desk supervisor and manager

Requirements

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Questions and answers


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Student asked:

What level of study is this course? Is this course Beginner or Diploma?

Answer:

Dear Student Thank you very much for your query. The course equals to level 2. Which equals to beginner as well. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

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