Professional Barista

International Open Academy

What you will learn

Wow your future employers and customers with your top-notch barista skills. Learn...

• How to get the most from your coffee roast

• The ins and outs of the typical equipment found in a coffee shop, including what it’s used for and how to operate it

• How to make everything from americano coffee through lattes, cappuccinos, flat whites, and macchiatos

• Milk 101: steaming, frothing, and creating free pour latte art

• The secret to remembering complicated orders, working during rush hour, and dealing with tricky customers

How is the Professional Barista course assessed?

There is a short multiple choice exam at the end of each module for you to take and you’ll know your score immediately.

Professional Barista Course Syllabus:

Module 1: Introduction

1.1. Meet Mikael: coffee expert and champion barista

1.2. What you will learn from this course

1.3. Coffee as an agent for change

1.4. The history of coffee

1.5. What makes a great barista?

Module 2: Know Your Beans

2.1. The complete guide to regions and varieties of coffee

2.2. Get the most from your roast: All about the roasting process

2.3. How to recommend the perfect coffee for your customers

2.4. How to perfectly grind and store coffee beans

2.5. Choosing the right milk: Cow milk vs alternative milks

Module 3: Welcome to the Machine

3.1. A complete walkthrough of the espresso machine

3.2. Get on your grind: Using the espresso grinder

3.3. Understanding espresso machine mechanics

3.4. How to structure the perfect drink

3.5. Getting steamy: Steam wands and frothing milk

3.6. Cleaning your espresso machine

Module 4: The Classic Coffees

4.1. Black coffees: How to make americanos and long blacks

4.2. White coffees: How to make lattes, cappuccinos, flat whites and macchiatos

Module 5: How to Free Pour Latte Art

5.1. Monk’s head

5.2. Heart

5.3. Tulip

5.4. Rosetta

5.5. Swan

Module 6: Coffee Variations Your Customers Will Love

6.1. The elegant espresso tonic

6.2. The warming winter coffee

6.3. The interesting coffee infusion

6.4. The intriguing Irish coffee

6.5. Creating your very own signature beverage

Module 7: Working as a Professional Barista

7.1. How to find a job as a barista

7.2. The professional barista’s guide to workplace etiquette

7.3. Understanding service essentials

7.4. Engaging with customers

7.5. Thank you and goodbye!

• Anyone looking to start working as a barista

• All coffee aficionados who want to learn more about their passion

• All baristas who want to advance their careers and impress their employers

• Everyone who wants to improve their customer service skills

• All those looking to learn more about various coffee brewing techniques

• Those looking to open their own cafes or coffee companies and wanting to learn more about the trade

This Professional Barista course is open to all, with no formal entry requirements.

• Succeed at a new career as a professional barista

• Baristas looking to up their game, trying to score a promotion or finding a new job at their favorite cafe

• People looking to open their own coffee shop

• All restaurant, hotel and bar workers can stand out at their jobs by serving their customers superior coffee