ITIL 4 Foundation Training (Virtual Classroom)

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ITIL® 4 Foundation, Virtual training, ITIL® 4 Official Manual and exam included.

248 new project management students signed up last month!

ITIL® 4 is the leading IT service management (ITSM) framework and it is used by most large businesses worldwide. The framework demonstrates how to provide the best service possible.

Our two-day ITIL® 4 Foundation course includes the fundamentals required for establishing a service management system and it is delivered via Virtual Classroom, giving you the opportunity to network with fellow delegates, in the comfort and safety of your own home.

In this course, you will learn how ITIL® builds upon and supports Lean, Agile, DevOps, and other project and process management practices. The course is highly interactive and is delivered by an ITIL expert, who will provide you with practical techniques and tips to use within your organisation.

Our Virtual Classroom training has resulted in high pass rates, which has made us confident to offer an Exam Pass Guarantee*, so you know we’ll support you until you are certified.

Attendees will have the opportunity to learn from some of the leading ITIL trainers as well as network with fellow students.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Why study ITIL® 4 with e-Careers?

e-Careers is an award-winning training organisation that develops and delivers accredited courses for individuals, colleges, businesses and government bodies. We use a range of methods to provide up-skilling and certifications that fit around busy lifestyles in these fast-changing times.

Job-roles around the world are changing rapidly due to technology, automation, as well as the pandemic, which means that people will need to become re-skilled to remain employable.

Our company is the strategic digital learning partner to over 50 colleges, government bodies and unions as well as supplying to many corporates.

We are proud to have trained 605,000 people in 50 countries since 2011. You are in good hands when you choose e-Careers as your training provider.

ITIL® 4 Foundation Syllabus

• How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
• The seven guiding principles of ITIL® 4
• ITIL® service value system
• The four dimensions of service management
• The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understanding of seven

ITIL® 4 Foundation Exam Details

• Exam format: Multiple-choice
• Number of questions: 40
• Pass mark: 26/40 (65%)
• Duration: 60 minutes

*How does the Exam Pass Guarantee work?

With our Exam Pass Guarantee, if you do not pass the exam after attending this training course with us, you will be eligible to attend the next class for free.

All we ask is that you:

• Attend all class days and complete all assignments
• Take the exam within 30 days of completing your Virtual Classroom training
• Request your course re-enrolment within 30 days of the failed exam attempt

Please note: Students retaking the course are required to use any materials or books distributed to them in their original course session. Failure to provide these materials will result in the student being charged for replacement materials. Exam Pass Guarantee does not include the resit exam.

We are proud of our Excellent rating on Trustpilot, with over 12,000 customer reviews!

"I did the ITIL® 4 Foundation course through e-Careers. I was very impressed with how the course was delivered remotely. The Trainer was excellent. All in all a very good service and I will be using e-Careers again for further study".

Mr. A

"I have just completed the 2 day ITIL® 4 Foundation course with e-Careers. There was plenty of course material and the trainer was excellent. Plenty of questions and a test exam, which tested my understanding and broke up the slideshow element to keep focussed".

Ashley

ITIL® 4 Foundation is suitable for:

• Anyone looking to start a career in IT service management
• Existing IT professionals who are looking to transition into service management
• Professionals working in other areas of IT (digital, development, etc.), who have a focus on service delivery

ITIL® 4 Foundation Requirements

No requirements.

Typical job roles with an ITIL® 4 qualification include:

• Network Operations Engineer: £41,000
• IT Service Desk Manager: £43,000
• IT Project Manager: £55,000

Source: PayScale