Preparation and Development of HR and Training Specialists
Classroom based course with study materials, lecturer support and CPD Hours included
London Training For Excellence
Summary
- Tutor is available to students
Overview
Learning Objectives:
- Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organisational goals.
- Explain the key principles and practices involved in:
- HR strategy.
- Recruitment and Selection.
- Retention.
- Performance Management.
- Continuous Learning.
- Training and Development.
- Self-development.
- Employee Relations.
- Discipline and Grievance Handling.
- Organizing for Success.
- Human Capital Management.
- Describe the contribution required of HR professionals and the skills needed to perform effectively.
- Plan to develop personal effectiveness.
Description
HR as part of the business:
- The need for change.
- Handling change.
- HR’s strategic role.
The Component parts of the HR Function:
- Recruitment and Selection.
- Employee Relations.
- Handling Disciplinary and Grievance Issues.
- Performance Management.
Refinements:
- Satisfaction, Retention, and Value.
- Motivating People to fulfill their Potential.
- Developing a Continuous Learning Culture.
- Delivering a Satisfied Workforce.
- Work Organisation.
Developing an HR Strategy:
- Evolution of HR from Tactical to Strategic.
- Definition of HR Roles.
- HR Business Partners.
- Outsourcing.
- The Role of HR within Strategy Formulation.
- Organisational Aims and Culture.
- The keys to success in Strategic Business Planning.
- Impact of Technology.
- The challenge for HR.
- ERM - the new CRM?
The Personal Skills Involved:
- Interpersonal Skills.
- Giving and Receiving Feedback.
- Coaching.
- Handling Conflict.
- Personal Organisation.
- Delegation.
- Influencing Skills.
- Managing Conflict.
The future for HR:
- The personal skills needed for the future.
- Influencing Skills.
- Managing Conflict.
- Assertiveness.
- Human Capital Management.
- Planning for the future.
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